Turpin Kia - Service Centre

I have dealt with Turpin for a number of years & this is the second car I have brought there for service. I have found them to be pleasant, professional, honest & very knowledgeable. I brought my last is the second car I have brought there for service. I have found them to be pleasant, professional, honest & very knowledgeable. I brought my last car to them after it had been damaged by another mechanic who spent a month looking for (& never finding) a fault. They found it first time & fixed it properly - never had any problems after that. Consequently I not only continued to bring them the old car but brought my new car to them as well. I have every confidence in their ability & their honesty. Will continue to return there. More

Always honest, good service, polite, friendly. Explain exactly what needs doing and give an accurate price for the job, Rarely does the work exceed the estimated cost. Car is returned freshly wash washed exactly what needs doing and give an accurate price for the job, Rarely does the work exceed the estimated cost. Car is returned freshly wash washed and looking good, and I have never had a complaint about the work done. Excellent service dealership. More

My service today was exceptional...From Frank Fraser, who handled my booking, to Mark Larose who did the maintenance, all in all - a very smooth and easy process. They were both extremely helpful.It was a wa handled my booking, to Mark Larose who did the maintenance, all in all - a very smooth and easy process. They were both extremely helpful.It was a warm and welcoming experience. Furthermore, I had need of the Shuttle bus as I had a dentist appointment; and, that too was fantastic. Not only did Bob (the shuttle bus driver) take me to my appointment - but, also picked me up. To sum up, you have a very pleased customer today. More

I have never had any problems with scheduling (even drive-in/last minute) service for my Saab in the nearly 8 years I have been dealing with Turpin. I always get exceptionally friendly, knowledgeable s drive-in/last minute) service for my Saab in the nearly 8 years I have been dealing with Turpin. I always get exceptionally friendly, knowledgeable service at a fair (often lower than expected) price. If ordered parts were going to be late, I have been offered alternatives; Turpin has paid for many car rentals for me, outside of my warranty period. That quality never wavered, even during the Saab divorce / GM's meltdown. Turpin staff has always been professional, helpful, patient and friendly (even when I wasn't) and I would prefer to deal with no one but Turpin. NOTE: employees named are current; there have been other advisors, mechanics and managers over 8 years and each person offered outstanding service. More

I have been going to Turpin since they were on Carling. I have always been pleased with the quality of their work, the friendliness of their staff - and the shuttle service both to and from. I've always a I have always been pleased with the quality of their work, the friendliness of their staff - and the shuttle service both to and from. I've always appreciated the exterior wash and having a review of what needs to be considered for the next service appointment. I'll return. More

The car I have now is my 3rd Saturn (Saturn Astra). The car I have now is my 3rd Saturn (Saturn Astra). Turpin dealership was always, all those 10 years or so, very good, excelent service, friendly p The car I have now is my 3rd Saturn (Saturn Astra). Turpin dealership was always, all those 10 years or so, very good, excelent service, friendly people. Now I deal with Frank Fraser,on Robertson Road, last several months. He is exceptionally friendly, qualified, helpful. He took care of several "warranty covered" repairs, saved me time, money, hassle. The whole dealership is a friendly bunch, never a problem. Turpin/Saturn is now under NAPA, they dealwth this change very well. All my rating points listed above are true, and well deserved. Thnak you George Haas 613-829-3590 More

This service appointment was based an a service follow-up as it was recommended to come in to see if there was something that could be done further to correct the issue. It was corrected to 95% which was mo as it was recommended to come in to see if there was something that could be done further to correct the issue. It was corrected to 95% which was more than satisfactory for me short of paying more service fees that I feel at this time is unwarranted given the issue at hand. I appreciate the hands on service given by the owner/manager at Turpin! Done very well! More

From the moment we walked in Frank took care of us. He explained the work needing to be done but also what recommendations were needed now and which could wait. He also double checked our bill and noticed explained the work needing to be done but also what recommendations were needed now and which could wait. He also double checked our bill and noticed a discrepency. He looked into it and turns out the computer was showing a price that was higher than the printed price on the poster. That was corrected and we were sent on our way. I would definately recommend this dealership to anyone. More