
Triple Seven Chrysler
Regina, SK
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408 Reviews of Triple Seven Chrysler
Track bar upgrade When arriving for service July 14th, a former employee had not recorded our 1:00 P.M. appointment. Reid made it work for us and got it looked after im When arriving for service July 14th, a former employee had not recorded our 1:00 P.M. appointment. Reid made it work for us and got it looked after immediately. When I showed him a service bulletin about replacing the front track bar and correcting the alignment, he looked into it and had the job done even though they had never heard of it previously. I can't express enough how excited I am with the way our 2018 Wrangler drives now - it's like driving a completely different vehicle - absolutely awesome!! After driving Jeeps for the past 20 years, it is now the vehicle I expected it to be. More
Update: The general manager called me the day after this review went up offering to fix my windshield. He asked me to take down my review. I told him that I wouldn’t but that I would add an amendment sayin review went up offering to fix my windshield. He asked me to take down my review. I told him that I wouldn’t but that I would add an amendment saying that he had called to apologize on behalf of the dealership and replace the windshield. At this time I am unsure what I think of Triple Seven Chrysler. Up until July 13 I would have recommended Triple Seven Chrysler to anyone looking for a Dodge or Jeep dealer in Regina. Yesterday that changed. As of now I would not recommend them to anyone, particularly anyone young and/or female. Here’s why: On Monday, July 13, 2020, I had an appointment to have my vehicle looked at for some issues with the transmission. It is MY vehicle, I therefore left them MY phone number and MY email address. Rather than calling ME to update me about my vehicle, they called my father. They initially told my father that there was nothing wrong with the vehicle and that it was ready to be picked up. After several phone calls to my father (I knew nothing of any of this) they told him that there was a software update for the TCM that would cost 70$ and that the vehicle could be picked up in the evening. My father relayed this information to me and I decided to call the dealership with some additional questions. Upon calling the dealership, I got to speak with a man whose name I do not recall. When I asked what had been wrong with my vehicle, he told me that he had already told my father and that I should ask him. The man then ended the conversation. Anyway, while it was very irritating that the dealership refused to deal with me in regards to my car, I didn’t dwell too much on it. When I went to pick up my vehicle on Monday afternoon, I was met by three very frustrating surprises. Firstly, the bill was not the previously agreed upon (by my father not me, but I digress) 70$. Instead, it was $94.06. Secondly, the “fix” that I paid nearly one hundred dollars for them to perform did absolutely nothing. Thirdly, there was a 1.5 inch diameter chip in my windshield, directly in a driver’s line of sight. When I walked back inside to complain about the large stone chip, I was told that there was “nothing that they could do” because the service manager had gone home for the day. I was told that he would phone me on Tuesday morning, but I took his business card anyway. When the service manager, Reid Wolfe, had not yet contacted me by mid-morning on Tuesday I took it upon myself to call him. He informed me that the dealership was not liable for that type of damage and that he had meant to tell me about the chip when I picked up the car. I find this statement somewhat difficult to believe. Firstly, I was set to pick up the vehicle after he was scheduled to go home anyway. Funny how he had planned to talk to me when he wasn’t even going to be there. Secondly, everything else that the technician did with my vehicle was detailed in the invoice. There was no mention of the chip. Seems to me that they were hoping that I wouldn’t notice it. Next, Reid Wolfe told me that he would check how much it would cost me to replace the windshield and get back to me. Not that I think it’s reasonable that I pay to fix damage that they did, but in case you’re wondering, no he did not call me back. He called my dad. So very long story short, Triple Seven Chrysler charged me $94.06 to damage my windshield and although I am an adult who owns their own car, refused to talk to anyone other than my parent. I wonder if maybe I should call Chrysler Canada rather than talking to them. More
Expectations exceeded! I had a very positive buying experience at Triple Seven Chrysler recently. I was in the market for a new vehicle and the Dodge Charger seemed to fit I had a very positive buying experience at Triple Seven Chrysler recently. I was in the market for a new vehicle and the Dodge Charger seemed to fit the bill nicely. Salesperson George Lygouriatis was very friendly, helpful and knowledgeable. He helped to answer all my questions and brought in his manager Nick and finance manager Melissa to help me seal the deal. I will definitely recommend Triple Seven to my friends and colleagues. More
Very awesome to deal with. I would purchase another vehicle there. They were very pleasant and accommodating and made the experience enjoyable and we will be back again vehicle there. They were very pleasant and accommodating and made the experience enjoyable and we will be back again More
Quick & Easy Requested early check-in as I needed my vehicle done before noon. Used shuttle both ways and vehicle was done early as requested 90 minutes before noo Requested early check-in as I needed my vehicle done before noon. Used shuttle both ways and vehicle was done early as requested 90 minutes before noon. More
Superb Sales Experience Triple 7 is hands down the place to go when buying a new or used vehicle. They were upfront, honest, respectful and incredibly accommodating. I felt n Triple 7 is hands down the place to go when buying a new or used vehicle. They were upfront, honest, respectful and incredibly accommodating. I felt no pressure in making my purchase, unlike most other car dealerships. I left feeling like I was given a fair deal and am confident that they will take care of me in the future. I would highly recommend Triple 7 to my family and friends. I want to express my thanks to my sales consultant Luiza and also Nikolai for providing exceptional service. More
Rear seat issue After purchasing a 2018 Wrangler demo, we discovered that the rear seat would not fold down after we got home. The service people worked diligently to After purchasing a 2018 Wrangler demo, we discovered that the rear seat would not fold down after we got home. The service people worked diligently to correct the problem and after a long time were finally able to get it unlocked . The cause was a factory mistake. They replaced the whole seat as the latch had been damaged. During the process, Tabitha gave us progress updates and explanations - she is awesome! Allysa did her best to help us and was great to work with but please keep her sales manager Nik away from us. More
Staff were very cordial and knowledgeable when I stopped in to make an appointment. The next day all staff were again pleasant and arranged got a ride home while work being done. Courtesy car driver was ple in to make an appointment. The next day all staff were again pleasant and arranged got a ride home while work being done. Courtesy car driver was pleasant while driving me home and asked if I would need a ride to pickup my vehicle when it was ready. Service staff called to advise progress on my vehicle and when it was ready to go. Had nice chat re future service work required with the service manager (Reed) who is always helpful. More
Terrible experiences at other Dodge dealership in Regina. Triple 7 was AAA+ in their service and staff. Will definitely return! Honest & responsive team. Thank you! Triple 7 was AAA+ in their service and staff. Will definitely return! Honest & responsive team. Thank you! More