ToyotaTown - Service Centre

I like this dealer since I feel at hone however areas of improvement are necessary to complete and improve customer satisfaction ( corona era well gone) improvement are necessary to complete and improve customer satisfaction ( corona era well gone) More

Jason was wonderful in explaining everything and Yvon Dagenais who was the greeter was quite wonderful too. You have great staff at this dealership! Dagenais who was the greeter was quite wonderful too. You have great staff at this dealership! More

Fantastic service as usual! Thank you for all you do Jason! Always prividimg excellent recommendations and service. Always a pleasure to deal with. Many thanks 🙏 Thank you for all you do Jason! Always prividimg excellent recommendations and service. Always a pleasure to deal with. Many thanks 🙏 More

Friendly service but a little slow in changing tires (1. 5 hours). Perhaps I left it too late in the year to change the tires. 5 hours). Perhaps I left it too late in the year to change the tires. More

Helpful, professional and friendly service has been provided by this dealership during this and previous years. I have every confidence in this dealership. provided by this dealership during this and previous years. I have every confidence in this dealership. More

Very pleasant individual. Courteous. Well-spoken. Accent a pleasant addition. No obstacle to understanding at all. Courteous. Well-spoken. Accent a pleasant addition. No obstacle to understanding at all. More

Amazing dealership to deal with had a great experience with Ana. The service advisor that took good care of me very honest very helpful. I would definitely recommend this dealership to anyone. with Ana. The service advisor that took good care of me very honest very helpful. I would definitely recommend this dealership to anyone. More

Quick professional service from both Karen and Chelsea. Above and beyond as always thank you for the quick turnaround Above and beyond as always thank you for the quick turnaround More

Jason is a great service advisor and I look forward to working with him for future service. He looked for the best solutions and helped make my situation easier. Only constructive piece is accuracy around working with him for future service. He looked for the best solutions and helped make my situation easier. Only constructive piece is accuracy around verbal quotes. My cost for a catalytic converter was double what was verbally quoted. The process to fix my car and the result after the repairs, was a bit below expectations. Jason is not at fault, but after waiting for parts to come in and then waiting many days for the work to be done, the final result is the car runs louder with more vibrations than when it ran normally, prior to this repair. Still, I highly recommend ToyotaTown as the best dealership service department in London and Jason is a big reason for this. I wish my repair result this time around was better, but I will still keep going to ToyotaTown for service, because they are the most competent of any repair shops I've used and regularly service my vehicle beyond expectations. More

LaToya is extremely welcoming and polite. I always look forward to our interactions! She lets you know exactly what your car is in for and goes over the previous service details with you. N I always look forward to our interactions! She lets you know exactly what your car is in for and goes over the previous service details with you. Not only is she extremely knowledgeable, LaToya is patient. If there are any issues that pop up mid service, she walks you through the changes required and costing. Fully transparent! More