Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,573 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,573 reviews
May 07, 2015
Tim Smuck provided fantastic service. Tim Smuck from the London Toyota-town and Scion was fantastic! He was friendly and helpful and provided the best customer service I have ever had in a Tim Smuck from the London Toyota-town and Scion was fantastic! He was friendly and helpful and provided the best customer service I have ever had in a car dealership. He answered all my questions, and if he was unsure of anything he promptly went to find someone to make sure I received a response. He was very down to earth and I did not ever feel pressured into making any decisions. He made sure that everything was ready for me to drive off the lot - new plates on, full tank of gas, all paperwork, and even a bottle of water!! Would definitely return to this dealership to purchase again. Thanks for making buying a car so enjoyable Tim. More
by lisa
Employees Worked With
Toyota Tim
May 06, 2015
Great experience Nick was amazing! He was very friendly, nice and professional. He has made my first car buying experience so easy and smooth. I am totally satisfied! Nick was amazing! He was very friendly, nice and professional. He has made my first car buying experience so easy and smooth. I am totally satisfied! More
by Anna
Employees Worked With
Nick Sinko
May 06, 2015
Robert Dako Service Advisor review Great service, Rober Dako is so perofessional, friendly and expirienced service advisor. Thanks for all you help Mr. Robert Dako. Will come again for Great service, Rober Dako is so perofessional, friendly and expirienced service advisor. Thanks for all you help Mr. Robert Dako. Will come again for sure, thanks to you. More
by Zoran Popovic
Employees Worked With
SO friendly, professional and knowlegeble person. I love dealing with thim., Robert Dako
May 06, 2015
Very smooth efficient service Sales person Tim Smuck very professional. When we went into the dealership we were impressed with the friendly greeting,Tim showed us the model we wer Sales person Tim Smuck very professional. When we went into the dealership we were impressed with the friendly greeting,Tim showed us the model we were interested in(Rav 4) The different options Could not be happier with our choice Tim was not pushy,he was very helpful let us take our time to make our decision I would definitely recommend this dealership and of course Tim More
by Lola
Employees Worked With
Toyota Tim
May 05, 2015
My new car experience Overall a great experience. Tim Smuck made buying my new car a smooth and enjoyable experience. I never felt pressured to purchase anything and felt t Overall a great experience. Tim Smuck made buying my new car a smooth and enjoyable experience. I never felt pressured to purchase anything and felt that Tim was genuinely interested in getting me into a car that best suited my needs. He took me on a tour of the dealership and introduced me to several of Toyota's friendly and helpful staff. I couldn't imagine buying a car anywhere else now. Thank you Toyotatown London. More
by Wingsfan19
Employees Worked With
Toyota Tim, Vladimir Stepancev
May 05, 2015
Very Satisfied The salesperson was very friendly, informative about my options, and professional. I'm loving my new (used) car. I got a great deal. Thx Baz! The salesperson was very friendly, informative about my options, and professional. I'm loving my new (used) car. I got a great deal. Thx Baz! More
by Toyo15
Employees Worked With
May 04, 2015
Car Buying Nirvana I couldn't be happier with the treatment I got working with this dealership to make 'the deal happen'. Right from the get go I felt we were actually a I couldn't be happier with the treatment I got working with this dealership to make 'the deal happen'. Right from the get go I felt we were actually a team doing our best to get 'er done. ....and we sure did!!! Thanks to my go to guy Shawn for all the help!! More
by wdwbob1
Employees Worked With
May 04, 2015
Great Service I received great service from Jason at Toyota Town. Toyota Town was able to fix problems with my car other mechanics were not able to fix. The servi I received great service from Jason at Toyota Town. Toyota Town was able to fix problems with my car other mechanics were not able to fix. The service technician, Jason went above and beyond to help me. He also gave me a %10 discount on a large bill. I would go back there any day. More
by David
Employees Worked With
May 03, 2015
only place to buy a toyota. I gave them 5 stars only because the stars don't go to 10. from the minute you go inside they treat you with complete respect and actually listen to w I gave them 5 stars only because the stars don't go to 10. from the minute you go inside they treat you with complete respect and actually listen to what you want. MIKE SMITH WAS GREAT TO DEAL WITH. he made sure by the time we were done I had no questions unanswered. also my corolla le is amazing. nothing but quality from top to bottom. you can't go wrong with this dealership and the cars. More
by dream car bill 15
Employees Worked With
michael,smith
May 02, 2015
Loving my new Rav 4 It was extremely easy to deal with Shawn Longworth at Toyota Town. He was very knowledgeable and answered all of our questions. He showed us around It was extremely easy to deal with Shawn Longworth at Toyota Town. He was very knowledgeable and answered all of our questions. He showed us around the dealership and explained about new things coming up. He was prompt in meeting with us and worked within our short timeline. We are very pleased with the level of service we received. More
by CJ
Employees Worked With
