ToyotaTown

Excellent customer service by Steve Chung We recently purchased our first new car Toyota Camry 2014 SE through Toyota Town (London Town). We are highly impressed with the dealership and speci We recently purchased our first new car Toyota Camry 2014 SE through Toyota Town (London Town). We are highly impressed with the dealership and specially Steve (our car man). Steve has excellent product knowledge and he is extremely customer focused. He answered all our questions and got great deal for us. He is honest, professional and informative about the selection of vehicles. He is more like a family friend to us now. I would highly recommend him. From financial point, it was pleasure working with Andre De Coning, Business Manager. He answered all my questions and beyond regarding the loan. Overall, great customer service!!! More

smooth purchase The whole process of buying a car from Ken Yates was smooth sailing. As soon as we told him the type of car we wanted and our price range he had 3 ava The whole process of buying a car from Ken Yates was smooth sailing. As soon as we told him the type of car we wanted and our price range he had 3 available to look at. We went over each car and the small differences between each. In the end we selected a 2011 corolla and couldn't be happier. We asked for cruise to be installed and even with that request the car was ready in less than a week for pick up. Ken Yates was very patient with all our questions and was able to answer them all quickly and efficiently. We will highly recommend seeing Ken Yates to our friends and family. More

Rating Toyota Town & Sean McRae As a buyer for new vehicle I have done my own research and visited three different dealers in London and Mississauga and made my own analyses in terms As a buyer for new vehicle I have done my own research and visited three different dealers in London and Mississauga and made my own analyses in terms of price, customer services, and POST-SALE services, which are the most important aspect in such business. As a professional researcher, after comparing the service centers and other aspects in the three dealers locations, I have concluded that Toyota Town were the best to deal with. Why Sean McRae? He is a very knowledgeable individual, knows when to talk and when not and never puts any pressure on the buyer to make a purchase. With my long experience in buying new cars in different countries, he is one of the best I ever dealt with and I would highly recommend dealing with him and Toyota Town. Maher Abid Managing Director More

Baz Afara Baz was very friendly and knowledgable about the vehicles and all the options that we looked at. He took the time to explain all our payment options a Baz was very friendly and knowledgable about the vehicles and all the options that we looked at. He took the time to explain all our payment options and made us feel comfortable with our purchase. I have complete confidence if we need anything he will be there to help. More

Best car buying experience ever! I just wanted to take a moment and tell you how much I appreciated your staff at Toyota Town. We purchased a new Prius V today, after being in on Sat I just wanted to take a moment and tell you how much I appreciated your staff at Toyota Town. We purchased a new Prius V today, after being in on Saturday. We dealt exclusively Nicole Levasseur. She was wonderful from start to finish. She was knowledgeable, caring, supportive and made sound advise. I would definitely recommend her to friends and be happy to work with her again. Kudos to you on having a great team! More

There are not enough words to describe my amazing experience Working with both Jackie Vera and Nicole Levasseur was far beyond what I ever expected when looking to purchase a new vehicle. Both were such consumm Working with both Jackie Vera and Nicole Levasseur was far beyond what I ever expected when looking to purchase a new vehicle. Both were such consummate professionals. All the stereotypes out there about dealership staff was dispelled from the minute I walked through the door until the minute I drove away in my new car. As much as this was a business transaction, I really felt like I was dealing with family though the process. I would not hesitate to refer anyone looking for a vehicle new or used to this dealership. Kudos and thank you everyone for a wonderful experience!! More

Purchase of a 2013 Toyota Tundra Crewmax Platimum We would like to express our sincere gratitude for your time and consideration you provided us. Your expertise and advice allowed us to formalize ou We would like to express our sincere gratitude for your time and consideration you provided us. Your expertise and advice allowed us to formalize our decision on purchasing the Tundra. Thank you so much for answering all of our questions honestly, and making the process not as painful as it otherwise could have been. You can be sure that if we have any friends looking to buy new/used cars in the future, I'll be sending them to Toyota Town, and telling them to ask for Frank. Thanks again! More

What a total professional experience purchasing my new 2014 Upon entering the Toyota Town showroom I was absolutely impressed with the professional atmosphere and service. starting with the reception desk and t Upon entering the Toyota Town showroom I was absolutely impressed with the professional atmosphere and service. starting with the reception desk and the appointment board. I had booked my out-of-town appointment to test drive the new RAV and everything proceeded as promised. Frank Circelli was my sales advisor and he immediately made me feel welcome and comfortable as we chatted about what I was interested in and the price range. He understood my needs, explained available options but did not push when I indicated I was not interested. I left after this initial discussion but agreed to contact each other the following day. In fact, we settled on a fair price the next day and concluded the deal. Frank remained in contact regarding all details including the delivery date as the car was coming off the assembly line. He was bang on with the delivery date which was also impressive. When my wife and I received the vehicle Frank explained most of the operating features (I have owned 5 Toyotas so already knew a lot of them) and again displayed his professional mannerism as he walked us through their usage. I would certainly recommend Frank as a sales advisor to any of my friends as I would hope to share the very positive and professional experience that I had purchasing this new vehicle. More

Son's new TC My son recently graduated from Western and always had his heart set on a new Scion TC. Upon entering ToyotaTown, Salesman Frank Circelli, was absolut My son recently graduated from Western and always had his heart set on a new Scion TC. Upon entering ToyotaTown, Salesman Frank Circelli, was absolutely professional and top shelp assisting us with all our needs. I consider myself a well informed buyer and one, like all others, who wants a fair deal deal for fair value. Frank was able to quickly understand our needs, gain buy in from his used car manager on a fair trade in value for our SUV and drive an overall good total deal for my son's new Scion TC. Frank not only dealt with the sales activities. He also took personal interest in ensuring we were satisfied with the rustproofing, undercoating, and paint protection packages once we picked up the vehicle. We have owned the car for only one week, and so far everyone is very satisfied. Many thanks to Frank and all those at ToyotaTown. Continued success!! More

Nicole L. is the BEST! Nicole L. is WONDERFUL!!! Friendly, knowledgeable, and never pushy. She's a gem.....our #1 salesperson who works hard and never disappoints. Love y Nicole L. is WONDERFUL!!! Friendly, knowledgeable, and never pushy. She's a gem.....our #1 salesperson who works hard and never disappoints. Love you girl!! More