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ToyotaTown
London, ON
7,575 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,575 reviews
December 15, 2017
Happy Toyota owner! Received excellent service from Baz Afara at Toyotatown on Wharncliffe in London. Baz met all vehicle requests with some extras thrown in!! Loving m Received excellent service from Baz Afara at Toyotatown on Wharncliffe in London. Baz met all vehicle requests with some extras thrown in!! Loving my new Rav! Thanks Baz! More
by Cheryl
Employees Worked With
December 14, 2017
Excellent service Came in with an RAV4 that was leaking water into the back. Turns out I’m not good at replacing a seal when installing a hitch and wiring harness. Hele Came in with an RAV4 that was leaking water into the back. Turns out I’m not good at replacing a seal when installing a hitch and wiring harness. Helena was able to get us a break on a new door seal. Second trip in was for a Prius that wouldn’t start on a stormy day - couldn’t tell if there was a battery issue or the lights had been left on (car was covered with a lot of snow and it was daytime). Battery was in perfect condition, so they didn’t even charge for the test! More
by Bradley Cauthers
Employees Worked With
Helena Vrabec
December 14, 2017
Awesome Service Advisor! Great experience at Toyata Town in London ON. Purchased 4 Winter tires & received great service from Helena Vrabec. I highly recommend Toyoita Town & Great experience at Toyata Town in London ON. Purchased 4 Winter tires & received great service from Helena Vrabec. I highly recommend Toyoita Town & Helena. Peter Seney More
by Peter Seney
Employees Worked With
Helena Vrabec
December 14, 2017
The Personal Touch Justin was engaging from the start. He knows the vehicles well and is very straightforward. No question or calculation was too much for him and he w Justin was engaging from the start. He knows the vehicles well and is very straightforward. No question or calculation was too much for him and he was eager to answer every detail asked. No pressure, just a quiet respect for an elderly customer. Got to know Justin as a person, not just sales. Important for trust going forward. Thanks for the great experience. Service from advisors was excellent for my other vehicle. Knowledgeable and easy to talk to. They took the time to listen and value the customer input! Appreciated. More
by Thomas51
Employees Worked With
Nicole Levasseur, Robert Dako, Peter Engelmanas, Justin Maki
December 14, 2017
Amazing Service Service date: 2017/12/13 Service Adviser: Firis Sharif I brought my Toyota Sienna for the recall campaign service and was welcomed by my amazing adv Service date: 2017/12/13 Service Adviser: Firis Sharif I brought my Toyota Sienna for the recall campaign service and was welcomed by my amazing adviser Firis who welcomed me and made sure that my service was done in a timely manner. I also would like to extend my thanks to the shuttle service drivers John and Gord for their excellent customer service and timely pick up and drop off. Overall, I am very pleased with my service experience and definitely will come back when service is needed. Thank you and keep up the good work. More
by nosseili
Employees Worked With
Firis Sharif
December 14, 2017
Amazing first new car purchace We had gone to Toyota town before to purchace my used vehicle and had such a wonderful experience we came back again for very first brand new buy! Won We had gone to Toyota town before to purchace my used vehicle and had such a wonderful experience we came back again for very first brand new buy! Wonderful place with lovely service. More
by Lindscc
December 14, 2017
AMAZING !!! Sylvia is very knowledgeable and knows her products very well. She worked very hard on my deal ,.. Sylvia is also very kind , not pushy and really Sylvia is very knowledgeable and knows her products very well. She worked very hard on my deal ,.. Sylvia is also very kind , not pushy and really works hard for you as a customer . This is my Fourth car from Sylvia and there ia a very good reason for that , being she is lovely to deal with and im always well taken care off , long after my purchase I know i can call at any time with any question big or small and its always the same , kind , polite lady with a warm smile to meet my needs .I cannot say enough about Sylvia at wonderful she is and how satisfied you will be to deal with her, thats why i keep coming back . More
by Janet
Employees Worked With
December 11, 2017
Toyota Highlander from Baz. Afara Dec / 17 Sales person was Baz Afara. Baz was Very good to deal with . Bought over the phone as we were from out of town. No Problems at all Baz Sales person was Baz Afara. Baz was Very good to deal with . Bought over the phone as we were from out of town. No Problems at all Baz was very knowledgeable . No fooling around , no games , here's the price ,options and delivery . Baz answered all our questions . Went and did the paper work . and left as a satisfied customer. I recommend Baz Afar if your looking for a vehicle. More
by Highlandergeo
December 09, 2017
Friendly. Smile all time I like the customer service.justin he is very experianced sells person.when i talk to him on the phone he never get frestrated he give the customer al I like the customer service.justin he is very experianced sells person.when i talk to him on the phone he never get frestrated he give the customer alots of time to talk More
by Faraj1923
Employees Worked With
Justin Maki
December 08, 2017
A Pleasant Buying Experience We just bought a 2018 RAV4 from ToyotaTown with the help of Baz Afara. We enjoyed dealing with Baz very much and highly recommend him. He was very kno We just bought a 2018 RAV4 from ToyotaTown with the help of Baz Afara. We enjoyed dealing with Baz very much and highly recommend him. He was very knowledgeable, helpful and patient. He made it a very straightforward process with no surprises. Great service! More
by Toyota Fan
Employees Worked With
