Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,575 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,575 reviews
February 06, 2018
Top-notch service! I recently purchased a vehicle from ToyotaTown and it was a pleasure dealing with Shawn. He's knowledgeable, personable and made the experience very e I recently purchased a vehicle from ToyotaTown and it was a pleasure dealing with Shawn. He's knowledgeable, personable and made the experience very easy and stress free. I would definitely recommend Shawn to anyone who's in the market for a vehicle! More
by Mick
Employees Worked With
February 06, 2018
Easy and relaxed Tomasz Kisiel was a great salesman. He was knowledgeable and didn't push to make the sale. He's been easy to talk to after the sale and very helpful w Tomasz Kisiel was a great salesman. He was knowledgeable and didn't push to make the sale. He's been easy to talk to after the sale and very helpful with specific questions related to the truck performance. Overall I feel like I got a great deal from a great salesman! More
by cbeng90
Employees Worked With
Tomasz Kisiel
February 05, 2018
Pleasant experience with down-to-earthsales rep! It was a pleasure working with Geordie! He is a young, friendly sales rep who is not at all pushy! He is personable and friendly! He has been at the d It was a pleasure working with Geordie! He is a young, friendly sales rep who is not at all pushy! He is personable and friendly! He has been at the dealership for a little over a year and a half, so he is still very authentic and genuine! He is honest if he does not have the answer and will ensure you receive the correct information! I will recommend him to my family members who are looking to buy a new car! More
by Adrianna
Employees Worked With
February 05, 2018
Thank You Shawn! Shawn assisted in a recent purchase at ToyotaTown. He is very courteous, accommodating and knowledgeable about the Toyota lineup without being pushy. Shawn assisted in a recent purchase at ToyotaTown. He is very courteous, accommodating and knowledgeable about the Toyota lineup without being pushy. I would recommend Shawn to anyone looking for a new vehicle at ToyotaTown. More
by Stan
Employees Worked With
February 03, 2018
Excellent service from Firis Sharif at ToyotaTown in London It was good gesture to have urgent service schedule in a short notice. I would recommend this service as they have skilled technitions and wonderful c It was good gesture to have urgent service schedule in a short notice. I would recommend this service as they have skilled technitions and wonderful customer service More
by Osam Ozkan
Employees Worked With
Firis Sharif
February 02, 2018
Excellent Service Once again the staff at ToyotaTown London provided amazing service. Rob Dako was my service rep and he always makes sure that things go smoothly for Once again the staff at ToyotaTown London provided amazing service. Rob Dako was my service rep and he always makes sure that things go smoothly for the customer. He always has the best interest of the customer. Thanks to all! More
by dmicallef
Employees Worked With
Robert Dako
February 01, 2018
Always appreciated for the excellent service provided! Wanted to thank-you for the outstanding service provided today from Amanda and Deb in the service department; helpful, efficient and overall great cus Wanted to thank-you for the outstanding service provided today from Amanda and Deb in the service department; helpful, efficient and overall great customer service all around. I would also like to thank the wonderful shuttle service provided. The shuttle service agents were excellent and provided me with great customer service! More
by JULIE-ANNE BARBOSA
Employees Worked With
and Deb (training) - Thank-you for the excellent service today!, Amanda Krug
February 01, 2018
Excellent, no pressure environment. A+! Initially I was unsure what type of vehicle I wanted to upgrade to. Upon receiving multiple recommendations, I paid a visit to Toyotatown and met Tim Initially I was unsure what type of vehicle I wanted to upgrade to. Upon receiving multiple recommendations, I paid a visit to Toyotatown and met Tim. He was fantastic! Answered all of my questions, explained everything in detail, and was very patient with my indecisive self! Unlike some other dealerships, when I told Tim I was looking for a used car, he respected that and did not try to persuade me into a new vehicle. I would highly recommend him to anyone looking to purchase a vehicle! More
by Kristy79
Employees Worked With
Dealership Employee, Toyota Tim
February 01, 2018
Love my new car. Sean O'Grady was so informative, knowledgeable and patient with all my questions. I returned to him with my daughter who needed a car. We are both con Sean O'Grady was so informative, knowledgeable and patient with all my questions. I returned to him with my daughter who needed a car. We are both confident with our purchases. Thanks Sean. More
by Hilda Sampson
Employees Worked With
Sean O'Grady, Andre de Coning
January 29, 2018
Fantastic experience! I purchased a rav4 from Shawn Longworth and could not be happier with my vehicle and the service I received. I am enjoying my new ride and can't than I purchased a rav4 from Shawn Longworth and could not be happier with my vehicle and the service I received. I am enjoying my new ride and can't thank Shawn enough for the seamless transition from my old vehicle into this one as well as for his friendly demeanour and great sense of humour! I'd gladly deal with Shawn and Toyotatown again! More
by Happy Toyota owner
Employees Worked With
