ToyotaTown

Employee Mike Jansen I had a flat tire on the highway on Sunday. While waiting for the motor league in the heat Mike Jansen and employee of Toyota town stooped, and took I had a flat tire on the highway on Sunday. While waiting for the motor league in the heat Mike Jansen and employee of Toyota town stooped, and took the time to look after me and changed the time . He commented that he just wanted to make sure that Toyota town customers are looked after and happy. He would not take anything for helping me just wanted to make sure I was looked after and back on the road. He is a very kind and nice person who you should be very happy to have someone of this caliber and mindset working for you. I work in an industry that customer service is very important and I believe Mike went above and beyond in order to help. I was very appreciative of this help and it was a pleasure meeting him. Please express my sincere appreciation to Mike for a excellent job well done. Ron Mahon More

Amazing Before going back to Toyota town, i had visited another dealership (North London Toyota). I won't bore you with the details of that visit, but i was n Before going back to Toyota town, i had visited another dealership (North London Toyota). I won't bore you with the details of that visit, but i was not impressed with their customer service or service in general. So when i went to Toyota Town, my expectations were somewhat low. However i am glad to say i was presently surprised when i arrived. I was greeted and asked if i need anything while i waited for a sales person. In comes Brian Williams, Brain introduced himself and off we proceeded to his office. He asked me what "i was looking for". I was happy because instead of going into what he could offer me, he wanted to know what i wanted. He asked all the information clearly and in a language that was simple for me as the customer who is not familiar with all the car techy terms could understand. He then proceeded to appraising my car and explained all the incentives that were available and in line with what i wanted. The best way to explain Brian's sales approach is he a conversational sales person instead of the pushy sales person. Toyota Town is truly lucky to have Brian as one of it's employee, he was a pleasure to work with and will definitely be recommending any of my friends and family to speak with Brian if they are ever in a market for a car. Thank you Brian for being Professional, knowledgeable, respectful, and a people person. I can honestly say Brian was the reason i decided to purchase my RV4. More

Terrific! I recently leased the 2018 Toyota Camry. Milad recommended the best car for my family providing important information and instructions. He did all the I recently leased the 2018 Toyota Camry. Milad recommended the best car for my family providing important information and instructions. He did all the necessary work for my vehicle delivery very neatly. Everything was ready ahead of time so I could pick up my new car earlier than expected. He gave us thorough instructions until we felt very comfortable with handling the new car. He was very friendly and accommodating. The process of negotiating, returning my old car, and obtaining the new car, was very pleasant. Thank you Milad!! More

30000 dollars in debt but happy ! Our salesman David High is the reason why we purchased this vehicle as we were looking elsewhere with another brand. We appreciate no bs, straight sho Our salesman David High is the reason why we purchased this vehicle as we were looking elsewhere with another brand. We appreciate no bs, straight shooter and someone who is honest. I cringe when buying vehicles just for the fact of dealing with salesman. But he impressed us, made the experience positive and because of that, he sold us the car. Thanks Dave, and the rest of the team that made this possible. More

Just Prime! Had the 8000 service done and told package detail job. Our Prius prime was better than new on pick up. Thanks. We’ll be back. Had the 8000 service done and told package detail job. Our Prius prime was better than new on pick up. Thanks. We’ll be back. More

ToyotaTown Quick service. Peter was very knowledgeable about the service and service time. Kept me notified of what was happening and my options. Would definitel Quick service. Peter was very knowledgeable about the service and service time. Kept me notified of what was happening and my options. Would definitely recommend. More

Purchased 2017 Toyota Tacoma We purchased our 2nd Tacoma from this dealership and would recommend them to anyone looking at purchasing a Toyota. Our Sales Representative Shawn Lon We purchased our 2nd Tacoma from this dealership and would recommend them to anyone looking at purchasing a Toyota. Our Sales Representative Shawn Longworth was very knowledgeable and very friendly. More

Excellent! This dealership makes you feel special and caters to your needs and questions. We asked a lot from our sales specialist Kevin and he took his time to This dealership makes you feel special and caters to your needs and questions. We asked a lot from our sales specialist Kevin and he took his time to carefully and in detail, explain what we needed to know. Vladimir the financial service manager took great and excellent care with ya too! He explained our extended warranty and also took his time with great professionalism. Thank you Vladimir and Kevin! More

A Knowledgeable Service Tech .... an great asset I appreciate an intelligent answer when a question is asked and having a service tech who can deliver them is impressive. Firis took the time to pers I appreciate an intelligent answer when a question is asked and having a service tech who can deliver them is impressive. Firis took the time to personally show me an answer to a question I had about my RAV4.. I will ask for Firis by name next time I come in for service. Good customer service skills. Thanks for the positive experience. I will be back. More

Great first time buying experience! When I went to the dealership to take a test drive David immediately came out and greeted me. We spoke about what I was looking for and he picked out When I went to the dealership to take a test drive David immediately came out and greeted me. We spoke about what I was looking for and he picked out exactly the car I wanted, and we took her out for a drive. David was wonderful! I didn't feel the slightest bit of pressure to buy and he answered all of my questions to the best of his ability. He explained my Corolla inside and out to me and made sure I understood everything. Rita was my finace agent. She was very knowledgable and gave me the best possible deal she could. Both were incredibly personable and had great senses of humour. I had a great experience and would 100% recommend Toyota Town. More