ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Recall appointment Rob explained the recall reason and work to be done. He was friendly and very helpful as he always has been. He reviewed the Covid19 procedures in pla Rob explained the recall reason and work to be done. He was friendly and very helpful as he always has been. He reviewed the Covid19 procedures in place at the dealership. More
A comfortable and relaxing experience. Being someone who has only owned second hand cars since he was able to drive, I found my first experience of buying from a dealership quite enjoyable. Being someone who has only owned second hand cars since he was able to drive, I found my first experience of buying from a dealership quite enjoyable. I am very happy with my Corolla, and found that Sylvia and Rita made the whole experience very comfortable for me. More
Rob Dako is always a great help when I go in for service and an all around very nice man. I feel confident in his ability and he explains repairs in a way that I can understand. and an all around very nice man. I feel confident in his ability and he explains repairs in a way that I can understand. More
Service experience was excellent. Problems with my car were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to dea were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to deal with. More
Dependable Service. Thorough Explanations - Thanks Jason! Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complica Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complications, but he navigated through them all and gave me constant updates. Excellent customer service. Great attention to detail. Felt confident with him supervising my appointment. Thanks Jason. More
Very pleased with highly professional work by Shawn Longwort To whom it may concern: This review is for Shawn Longworth, Sales & Leasing Specialist that was at my service while I was purchasing a new 4Runner .. To whom it may concern: This review is for Shawn Longworth, Sales & Leasing Specialist that was at my service while I was purchasing a new 4Runner ... Shawn Longworth was fully committed to providing the best input and all information needed for me to understand the vehicle and all of its features ... Shawn was accurate and punctual to meet me at my requested time that I particularly appreciate . The professionalism expressed by Shawn was at the highest possible level, and at the same time the approach to the client was extremely friendly. Michael Zenar, P. Eng. More
Sales rep Sylvia Donovan at Toyota Town Sylvia Donovan at Toyota Town is the main reason I am a long time costumer. I am very satisfied with my purchase a year ago of the LEXUS/NX 300H. Sy Sylvia Donovan at Toyota Town is the main reason I am a long time costumer. I am very satisfied with my purchase a year ago of the LEXUS/NX 300H. Sylvia clearly reviewed the purchase options with me and made my decision easy to make. Sylvia is very knowledgeable re the products, listened to my requirements and her recommendation was easy to digest. Sylvia has a pleasant personality. I feel at ease when discussing options with her an trust that she has my best interest in mind. I know that I can contact her at any time if I experience an issue that I would need to deal with and trust that she would help me resolve it satisfactorily. With Sylvia Donovan as my sales rep, I do not consider a need to compare competitive brands as a possible alternative. More
Warranty service I had to take my 2020 tundra in for a warranty service plus a check up . Todd was as always the best most knowledgeable service adviser I have had th I had to take my 2020 tundra in for a warranty service plus a check up . Todd was as always the best most knowledgeable service adviser I have had the pleasure of dealing with . I highly recommend Todd. More
Another Fabulous Experience!!! I just had my snow tires removed, later than usual because of Covid, and my Service Advisor Todd Servant was excellent as usual! He had to help me cha I just had my snow tires removed, later than usual because of Covid, and my Service Advisor Todd Servant was excellent as usual! He had to help me change my appointment a couple of times and he managed to fit me in exactly when I had time! He had my tires changed with extra time taken to balance them, as I requested. He was courteous and kind, kept to all the distancing and safety precautions and had my service done perfectly and on time! I never go to Toyotatown for service unless Todd organizes it and supervises it! It is always done perfectly when he is involved! He is a treasure! Thank you so much again, Todd, for your usual outstanding service!!! More
Great Support for 25 years! My wife and I have been valued customer for over 25 years. The customer service is second to none and we are always well taken care of! Sylvia Donov My wife and I have been valued customer for over 25 years. The customer service is second to none and we are always well taken care of! Sylvia Donovan has been our primary contact and she goes out of her way to ensure we are completely satisfied with our new lease and is always available to answer even the simplest question. We wouldn't go anywhere else. More