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ToyotaTown
London, ON
7,587 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,587 reviews
June 02, 2021
We were going in looking to possibly purchase a new rav 4 . I called before my actual appointment because we had driven a few other vehicles and were wanting to make a decision on that day. They were grea 4 . I called before my actual appointment because we had driven a few other vehicles and were wanting to make a decision on that day. They were great getting us set up for an earlier time with a young associate, but when I had called they forgot to put me on hold and it was obvious that they were super annoyed at us for wanting to come in earlier. When we were the the associate we dealt with was wearing a mask but it was constantly falling off and we were a little put off by this. Overall not a bad experience but not a great one either. More
by Stephen
Employees Worked With
A couple different employees , Suzanne Bourdeau
June 02, 2021
I purchased a 2021 Tacoma, and Brian was super honest and knew his stuff. He was straight up with me on the delay of the truck (chip shortage) and was always calling to give me updates (which was super nice) knew his stuff. He was straight up with me on the delay of the truck (chip shortage) and was always calling to give me updates (which was super nice) I would recommend him for your next vehicle purchase! More
by Brad
Employees Worked With
Brian Williams
June 02, 2021
Willing to spend as much time answering questions as you would like, knowledgeable in all vehicles and models we enquired about. Very friendly, we recommend. would like, knowledgeable in all vehicles and models we enquired about. Very friendly, we recommend. More
by Craig
Employees Worked With
Brian Williams
June 02, 2021
I'm very please with customer service i received .they explain everything to me and go over all feature on the car and how everything works thanku explain everything to me and go over all feature on the car and how everything works thanku More
by Edie.cook
June 02, 2021
Service was nice and friendly on time , car looked great very clean. Explained process and what was being done for the recall work. Thank you Dennis very clean. Explained process and what was being done for the recall work. Thank you Dennis More
by Maymck
Employees Worked With
May 29, 2021
Great service, informed me of my car's service history, let me know what was recommended and services it needed. And they won't force you to do anything to your car that you don't want to. let me know what was recommended and services it needed. And they won't force you to do anything to your car that you don't want to. More
by Neil
Employees Worked With
May 28, 2021
I brought my 2017 into Toyotatown for a safety inspection today. Everything went very smoothly. The inspection was completed promptly in the time frame originally specified. Dennis Dabous, my Service Advi today. Everything went very smoothly. The inspection was completed promptly in the time frame originally specified. Dennis Dabous, my Service Advisor, was supportive and helpful, and very clear in terms of what to expect regarding the overall process. More
by pnb2005
Employees Worked With
May 28, 2021
Mr MJ Rizkalla was great to deal with.He went thru and explained everything.He kept me updated on service work.Definitely would have him again. explained everything.He kept me updated on service work.Definitely would have him again. More
by Jpryke
May 28, 2021
Top Notch service in every respect. Purchased a new 2021 Corolla Hatchback yesterday and could not be more pleased with the new vehicle as well as the staff the made it all happen. I first met Gwen Jones a Corolla Hatchback yesterday and could not be more pleased with the new vehicle as well as the staff the made it all happen. I first met Gwen Jones about a year ago when I took my 2013 Camry in for servicing. I was looking around the show room while waiting for my car and she took the time to answer my questions about the Corolla even though she knew I was not in the market for a new car at that time. I was impressed with her for that reason and because of that when I was ready to buy, I specifically set up an appointment with her to make my new purchase. Again, she did not disappoint and we now have a new 2021 Corolla Hatchback! More
by Andy R.
Employees Worked With
Other Employees :
Gwen Jones our sales person took us through the process and we left feeling very pleased not only with our purchase, but the way we treated as well.
