ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had a great customer service provided by Amanda Krug during my most recent appointment. Friendly, clear, and accommodating, and helped me prioritize what needed to be done immediately. Thank you Amanda! during my most recent appointment. Friendly, clear, and accommodating, and helped me prioritize what needed to be done immediately. Thank you Amanda! More
On Aug 11 I had my Toyota Corolla in for recall. I On Aug 11 I had my Toyota Corolla in for recall. I wish to thank Amanda Krug and the other staff people I dealt with. They were all very helpful e On Aug 11 I had my Toyota Corolla in for recall. I wish to thank Amanda Krug and the other staff people I dealt with. They were all very helpful explaining the procedure as far as the covid situation. I was taken in promptly at my appointment time and Amanda phoned me to let me know when my car was ready to pick up. I am definitely with the service I was given. More
My service advisor "Firis Sharif" was great to deal with from start to finish and I was very impressed by his customer service skills. I also work in the service industry and so I know how incredibly import from start to finish and I was very impressed by his customer service skills. I also work in the service industry and so I know how incredibly important it is and unfortunately how rare it is in today's world. Many people give their word but very few keep it. I have dealt with Firis since we bought a vehicle 1 year ago and I was so impressed that I recently asked for him for his card with the intention of calling management later in order to commend him. I was very happy to find this website which makes it so easy to give positive feedback. Thanks Firis and thank you Toyotatown! P.S. We love our 2019 RAV4! Dean & Diane S. More
Firis always substantially exceeds expectations. He is a knowledgeable, professional, and excellent communicator. When there is an issue, he listens, then he explains the issue and the solutions. He tries t knowledgeable, professional, and excellent communicator. When there is an issue, he listens, then he explains the issue and the solutions. He tries to serve as soon as possible. Once there was a tire problem, and there was no appointment. But, Firis asked me to bring the car. He fixed the issue to my satisfaction Toyota is the centre of Kaizen philosophy. Toyotatown dealer is an excellent adopter. Firis is an exemplary role model and admirable service associate. I strongly recommend him to my friends. More
Amanda Krug was great at scheduling me in and getting my repair issue with radio resolved. Love the service department at Toyotatown. All so helpful! repair issue with radio resolved. Love the service department at Toyotatown. All so helpful! More
great experience! Ken and Andre were an absolute pleasure to deal with and couldn't be happier with the new vehicle. The process was quick and easy and the rate is unmatched. to deal with and couldn't be happier with the new vehicle. The process was quick and easy and the rate is unmatched. More
Firis was great at quickly reinstalling an interior kick panel on my daughter's car ( pasenger side in 2014 Corolla). I did not have an appointment, but he quickly came out and within seconds had snapped panel on my daughter's car ( pasenger side in 2014 Corolla). I did not have an appointment, but he quickly came out and within seconds had snapped the panel back in place. Made my day. Great service! More
Went in to address a strange noise under my car when I speed up. As usual, customer service was great and the fix was reasonably priced. Will always be my go-to place. speed up. As usual, customer service was great and the fix was reasonably priced. Will always be my go-to place. More
I had Amanda Krug today for my service appointment. She was very personable and took care of all my needs. I will highly recommend her to friends and family. was very personable and took care of all my needs. I will highly recommend her to friends and family. More
The experience was very satisfactory. Great service.my car was on a recall for a new airbag and The service was quick and efficient. The Covid protocol was well managed. car was on a recall for a new airbag and The service was quick and efficient. The Covid protocol was well managed. More