ToyotaTown

I had the pleasure of dealing with Brian Williams who was very helpful and informative throughout the purchase process. He treated both my wife and I as if we were his biggest customers. very helpful and informative throughout the purchase process. He treated both my wife and I as if we were his biggest customers. More

Gwen always makes the car selection experience smooth & professional. She listens & remembers your preferences to ensure satisfaction at time of sale and in the future. She is very respectful & genuinely c professional. She listens & remembers your preferences to ensure satisfaction at time of sale and in the future. She is very respectful & genuinely cares about the customer. If you do not like pushy, pressuring sales staff Gwen is the person to see. More

With two Tundra work vehicles and a RAV, we really appreciate the great service we receive. Special thanks to Rob Daiko for all that he does! appreciate the great service we receive. Special thanks to Rob Daiko for all that he does! More

We moved to London last year from Mississauga. Since 1990 I had been obtaining my Toyota vehicles ( several ) on a regular basis from Attrell Toyota in Brampton. During this time I was never disappointed wit I had been obtaining my Toyota vehicles ( several ) on a regular basis from Attrell Toyota in Brampton. During this time I was never disappointed with the excellent service received at this dealership. Since moving to London I had taken my 2016 Highlander twice for service to Toyota Town for service. On both occasions I was treated well in a timely, professional and polite manner. Moving on to August 25, 2020, along with my wife we attended the dealership to take possession of our 2020 Highlander. This was a very enjoyable experience. Both Sylvia Donovan and Rita Dalal were very friendly and professional. They are both a credit to this dealership. Looking forward to continuing our relationship with this excellent dealership. More

I have enjoyed dealing with Toyotatown for over three decades and most of those years I have dealt with Sylvia Donovan. I have found her to be knowledgeable, friendly and easy to deal with. decades and most of those years I have dealt with Sylvia Donovan. I have found her to be knowledgeable, friendly and easy to deal with. More

Shawn got me the best deal and made my new Corolla purchase quick and easy! I hadn't driven a car in over ten years and he made me feel comfortable with driving again during my test drive. He showed purchase quick and easy! I hadn't driven a car in over ten years and he made me feel comfortable with driving again during my test drive. He showed me all the cool features of the 2020 Corolla and how easy it is to drive! More

Firis oversaw a series of three (3) appointments for major service on my vehicle over the last month. I am impressed and pleased at the level of care and attention he has shown, having consistently gone major service on my vehicle over the last month. I am impressed and pleased at the level of care and attention he has shown, having consistently gone above and beyond my expectations. For example, when I was asking for clarification about the first set of repairs completed during pickup of my vehicle, he actually invited me to come speak with the technician in the service bay while my vehicle was still up on the rack, and be shown exactly what was repaired and where. In 15+ years of service at Toyotatown, I don't recall being invited for a firsthand look under my vehicle in this manner. Another example is when I was unable to arrange for transportation home on a day-long repair, Firis proactively offered/arranged for me to borrow one of their vehicles for the day. I was not looking forward to having to wait at the dealership for 9+ hours (no shuttle service due to pandemic protocols) so being offered a loaner vehicle turned it into a much better experience than I was expecting. Overall, I would highly recommend Firis to anyone visiting Toyotatown and will try to request him specifically as my service advisor for future appointments! More

Picked up the new Rav4 from ToyotaTown and I love it! Ken and Gwen made things very quick and easy. Janine in the finance department was very sweet and made things so comfortable and simple. Everyone answere and Gwen made things very quick and easy. Janine in the finance department was very sweet and made things so comfortable and simple. Everyone answered all of my questions and they knew a lot of about this vehicle. It was a simple process and I drove away feeling great about the leasing experience. Thank you to the fantastic team at ToyotaTown! More

I just leased a 2020 Rav4 LE from Toyota Town from Gwen Jones and my overall experience was amazing. Gwen made me feel comfortable and listened to when I told her my needs and my budget. Andre in financi Jones and my overall experience was amazing. Gwen made me feel comfortable and listened to when I told her my needs and my budget. Andre in financing was also amazing and so kind and really broke things down for me very well. I felt very well taken care of. Everyone in the dealership was very friendly and following all Covid standards very well. The employees at Toyota are a big reason I shop there (also they make the best vehicles)! Thanks again Gwen! More

I had my Toyota Corolla in for my first oil change and a recall. Very friendly and great customer service. Thank you to Jason DeFelice. recall. Very friendly and great customer service. Thank you to Jason DeFelice. More