Toyota on the Trail

no spare tire They didn’t tell me that my van has no spare tire.my tire blow now.im in the middle of hiway 2.cannot do anything because im expecting for a 2014 toyo They didn’t tell me that my van has no spare tire.my tire blow now.im in the middle of hiway 2.cannot do anything because im expecting for a 2014 toyota sienna has a spare tire.i call toady the dealer they said the tire can run flat.i try to run flat and the tire totaly destroy.im with my family in the road now waiting for a help from edmonton.sad experience.regret buying a van in toyota on trail More

bought a car from alfred I just bought a car from alfred, it is a really good deal i really like it. will definitely come back again in the future. I just bought a car from alfred, it is a really good deal i really like it. will definitely come back again in the future. More

UNETHICAL & DEPLORABLE STAY AWAY FROM TOYOTA ON THE TRAIL. I'll be updating this post and going into extensive detail about my experience. For now, know this.... from the f STAY AWAY FROM TOYOTA ON THE TRAIL. I'll be updating this post and going into extensive detail about my experience. For now, know this.... from the finance manager to sales and the actual car itself (check engine light came on BEFORE even driving off the lot) - purchasing a vehicle from this dealership has been THE WORST EXPERIENCE I've ever had! UPDATE - As consumers seeking to purchase a vehicle, we are all hoping to interact with honest, trustworthy and ethical dealership employees. THIS DEALERSHIP OFFERS NONE OF THESE VIRTUES!!!! Instead of going into extreme detail about how this car buying experience was egregious and deplorable, I'll cut right to the point: IF YOU CHOOSE TO WALK INTO THIS DEALERSHIP - DO SO WITH EXTREME VIGILANCE!! From the 'Anti-thief Etch' fee they try to pawn off as a must pay (YOU DON'T HAVE TO PAY IT - SAME WITH THE AMVIC FEE), to the incredibly shady and deceitful financial manager (Phadey Zakkour - who actually lied to my face about the content in a form which he wanted me to sign), to the car salesman (Jack) who completely disappeared once I started having engine problems - EVERY ASPECT OF MY EXPERIENCE WAS DEPLORABLE. SIMPLY PUT, THIS DEALERSHIP DOES NOT DESERVE YOUR HARD-EARNED MONEY!!!!! More

Arrogance starts at the top! I had a very positive experience looking at used vehicle with Eli, although most had smashed windshields and didn't run like they had been mechanicall I had a very positive experience looking at used vehicle with Eli, although most had smashed windshields and didn't run like they had been mechanically inspected and reconditioned for sale. I made an appointment to drive a couple of vehicles in the evening, but when I arrived to do that, I was advised that I need to give a credit card number first! Now, I'm 49 years old and I've been buying vehicles for longer than most of the staff there have been alive - I've never had to provide a credit card to drive a vehicle I want to buy. So, maybe that is GoAuto's way of telling me to go somewhere else for my family's motoring needs. No problem, happy to oblige. More

Good service Traded in my car for a truck. Guru was on the ball, good to deal with.I would go there in the future and or recommend. Traded in my car for a truck. Guru was on the ball, good to deal with.I would go there in the future and or recommend. More

Pushy, lying, take your money Wanted to sell me a vehicle worth 5900 sticker leased with dollar buy out over 3 years totaling 15600, my credits not that bad but in there eyes was t Wanted to sell me a vehicle worth 5900 sticker leased with dollar buy out over 3 years totaling 15600, my credits not that bad but in there eyes was the worst, 670, pushed for signatures all the way threw, tries to rebargain me pushed for signatures then no refund on deposit, greasy xxxx happens there don't recommend and will steer anyone I know away More

Second Purchase in Two Weeks In a post two weeks ago I spoke of the excellent customer service that we received when buying a RAV4 for my wife. A few days after taking possession In a post two weeks ago I spoke of the excellent customer service that we received when buying a RAV4 for my wife. A few days after taking possession of her vehicle, I decided to trade in my 2014 Tundra. I shopped around at all of the other Edmonton and area dealerships, but ended up dealing again at Toyota on the Trail. As before, Sammy (Rocky) was our sales person and Sandy, his sales manager. Once again, Sandy offered the best trade in value of all dealerships, and subsequently the best "all in" price by far. They both took the time to completely understand the details of the options that I wanted and ensured that I received what they promised. Sammy is an extremely polite and considerate young man, who takes the time to listen to what other people have to say. As an older fellow, I very much appreciated that! After we made the deal, and while waiting for the options to be put onto the truck, whenever I had questions or concerns about anything, Sammy got back to me within minutes, whether he was working or not. As stated previously, I think that Sammy and Sandy are fantastic to deal with, and were extremely honorable in all of our dealings. More

Spring Promotion free check up. Very awesome deal! They have a spring promotion of free check ups, includes wheel balancing, alignment, and free carwash, it’s authentic, not a joke! Their technician is They have a spring promotion of free check ups, includes wheel balancing, alignment, and free carwash, it’s authentic, not a joke! Their technician is great & friendly, Ryan a Filipino guy, plus their wating area are comfortable for adults & kids. Keep up Trail, you’re doing awesome! Thank you! More

Great The experience was good. Drove in front 10 hours away and they had the vehicle fueled up and ready to go. Would deal with alfred again anytime. The experience was good. Drove in front 10 hours away and they had the vehicle fueled up and ready to go. Would deal with alfred again anytime. More