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Toyota on the Trail
Edmonton, AB
952 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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952 Reviews of Toyota on the Trail
July 23, 2022
Do not go there. They are very secretive about information. Their financial people want you to sign all these things first before they tell you want the interest rate They are very secretive about information. Their financial people want you to sign all these things first before they tell you want the interest rate and payments are. And they took our$500 deposit and said it’s non refundable. Poor service More
by Rbrzee
Employees Worked With
Erika and Vik
June 29, 2022
I purchased a used car from this dealer. In their advertising it said that the price was the price of the car plus tax. In the business office $800.00 in extra fees were added to the deal. In their advertising it said that the price was the price of the car plus tax. In the business office $800.00 in extra fees were added to the deal. Ended up getting my money back through an AMVIC dispute. My sales guy Bobby was fantastic! The car was delivered with 200km more than when I made my offer on it and a maintenance light was on. Lucky me it was an Audi 115,000km service. Dealership cleared the code and sent me on the way without performing the service. More
by Nick839
Employees Worked With
Michael Tran
May 20, 2022
Go auto was dishonest with me on two things the 699 fee the manager didn't want to waive it even if the first time they said they would discount it. Also i was offered a 200$ gocard credit by sms that they the manager didn't want to waive it even if the first time they said they would discount it. Also i was offered a 200$ gocard credit by sms that they also promised when i finish finalizing the purchase then denies it after i purchased the vehicule. Therfore never again goauto 0 stars. They only care about the money your experience is BS to them. More
by Pakalive
Employees Worked With
Raymond alagar bad experience dealing with this manager, Michael Tran, Sam Shariff, Reg Van Tassell, Richard Yuen, Al Kanji, Sumit Banerjee, Rodel Zafra, Clayton Hillyard, Thomas Olsen, Brittany Villeneuve
May 10, 2022
David Robishaud is a excellent sales, really nice experience in that dealer, he knows about the product, and he help us a lot! Thank you David !! experience in that dealer, he knows about the product, and he help us a lot! Thank you David !! More
by estephanygonzalez
Employees Worked With
David Robishaud
May 03, 2022
We came in to look at a vehicle and the sales guy Young Choi he wasn’t showing the price or the vehicle for the 2022 model he said it’s not on their website but prior to coming in I was already on the webs Choi he wasn’t showing the price or the vehicle for the 2022 model he said it’s not on their website but prior to coming in I was already on the website I was at another dealer where he showed me everything where I seen the prices he indicated at 2022 Corolla is not on his website he was insulting he told us that we were just shopping around when we were actually coming in to buy we didn’t just go into the dealer to hear all this we would’ve been actual customers future customers beware when we left we called the receptionist to speak to a manager the receptionist also was very rude there are a lot of hidden costs the vehicle that we seen at a previous dealer was the same price which was quoted however this price that was quoted to us was all in 29000 dealer was 34000 so take your due diligence not all dealers are the same More
by Faris
Employees Worked With
Young Choi
April 16, 2022
Outstanding service. Bash was a wonderful salesman and Shauna an amazing Finance Manager. I couldn’t of asked for a better experience. I highly recommend Bash! Bash was a wonderful salesman and Shauna an amazing Finance Manager. I couldn’t of asked for a better experience. I highly recommend Bash! More
by C Robichaud
Employees Worked With
Bash, Shauna
