Toyota on the Trail

I'm very happy with my new car purchase. Rodel was very good to work with. Rodel was very good to work with. More

The service dpt is Knowledgeable and caring. Yet, would appreciate it if the frontline crew would be trained better to reduce some assumptions in their comments/reports. Yet, would appreciate it if the frontline crew would be trained better to reduce some assumptions in their comments/reports. More

I always get good service! They have accommodated me in times of need! Staff are friendly, and they offer specials that save me money. I would recommend them. They have accommodated me in times of need! Staff are friendly, and they offer specials that save me money. I would recommend them. More

Quick and easy transaction, delivered the truck to me out of town and save me a lot of hassle. of town and save me a lot of hassle. More

This dealer is very good and helpful. Every time when I have problem with my car, they are my first choice. Every time when I have problem with my car, they are my first choice. More

Service team is always excellent, Herman had been our service advisor for 5 years-ish and he is super nice and honest. If i ask a question about my car/service, he takes time to explain me and is zero co service advisor for 5 years-ish and he is super nice and honest. If i ask a question about my car/service, he takes time to explain me and is zero condescending. We drive from out of town to service our vehicle here since we have always been dealth with professionalism and kindness. More

Always love bringing my truck for service at the your dealership. Exceptional Service at the dealership dealership. Exceptional Service at the dealership More

Poor ethics as per other low stars, buyer beware. Had the most incompetent and down right flippant response to valid questions & points. They do everything to push #’s of units sold, to allocate more Had the most incompetent and down right flippant response to valid questions & points. They do everything to push #’s of units sold, to allocate more of Toyota canadas supply chain to them. Do yourself & Toyota as a brand, the favor- just buy the make and model(purchased vehicle) you’re wanting, anywhere else. The disrespect and disregard for transparency was a great slight. (Toyota) On the trail, Is nothing more than another poor effort, GOAuto. Stay away from these classless situations as you read the low star reviews. They don’t miss. More

Reg van tassel is the salesman I dealt with. I have a lot of more words to describe him lol not good at all lmao Bought a 2019 4Runner in 2023 for 50k This is how it plays out when you buy a I have a lot of more words to describe him lol not good at all lmao Bought a 2019 4Runner in 2023 for 50k This is how it plays out when you buy a car from here. 1. First things first, they don’t re-condition the cars if they don’t have too. If you happen to be interested in a vehicle that recently got traded in, they sell it to you in “as is condition”. They will state this condition in the papers you sign, in addition to the paperwork you sign in the finance office. 2. The old sleazy salesman meet and greet. Let me get some info, blah blah lol 3. So you feeling comfortable with the salesperson cause your shooting the sh$&.. , take a test drive, thinking to yourself think this is a suitable vehicle. Ok so Let em know you interested. agree on a number figure. 4. Sit down at there desk with family pictures in there area to let them know they’re a family person too. So implying I’m just a regular sales guy trying to make an honest living providing for my family. 5. Requests to take your credit card to the manager as a sign of strong interest in the vehicle. 6. Then comes negotiating, the part where he goes back and forth from the managers office several times . Sometimes he just goes out for a smoke instead of going to the managers office because he has to present to you he’s on your side negotiating for you, because he’s trying to convince you that he’s on your side, not the manager that signs his paycheque. Lol 7. After some unnecessary back and forth to determine final price, he shows you a figure that’s different from the agreed upon price, because there’s an administration fee, some dealership fees etc. 8. So you think to yourself , if I made it this far I might as well sign the xxxx paper. The point of no return. just remember It’s a Go Auto, so you will be financing through there 3rd party lender .No cash deal here. 9. So You sign the paper , and then feel some semblance of relief knowing the negotiating part is over, that is until you go to the finance office. 10. So for those who are unaware, a finance manager is just another salesperson on the back end of the deal. They like to give a final FU before sending you on your way. Which means giving you a high interest rate despite a good credit score and stating they will leave the condition of the vehicle as is. They will also try to encourage you to take some unnecessary extras. Overall, I feel generous giving a one star. More

Tried to tell me it would take 15k to recondition a vehicle with new tires and windshield and only 41, 000 kms on it. Refused to budge on the trade value or the price of their vehicle. I get it you got vehicle with new tires and windshield and only 41, 000 kms on it. Refused to budge on the trade value or the price of their vehicle. I get it you got to make money to, but come on. Why should I pay full price when they won’t even pay a fair price for my trade. More