Toyota on the Trail

Got front struts and water pump installation on my Lexus timely. My car was washed nicely. 10 % on parts and services. Friendly great at pickup desk by Randi. timely. My car was washed nicely. 10 % on parts and services. Friendly great at pickup desk by Randi. More

Sandeep, our service advisor is consistently great in doing his job, very satisfied customer here! doing his job, very satisfied customer here! More

Friendly and organised staff excellent and helpful technicians quick service ..Nice waiting area as well Thank you! technicians quick service ..Nice waiting area as well Thank you! More

Accommodating and friendly staff. Shout out to Dan Barba and Brittany for exceptional service. Thanks. Shout out to Dan Barba and Brittany for exceptional service. Thanks. More

The service was quick and effficient. Sandeep was of great service and the coffee and waiting area was super comfortable ❤️ Sandeep was of great service and the coffee and waiting area was super comfortable ❤️ More

Mr. Herman Lee is very nice and professional. He is very patient about my Questions. Great experience. patient about my Questions. Great experience. More

Both sales person Jackson and Jay who I dealt with were very helpful and professional. I was told that there was only one Keyfob but i could claim another on warranty. We finalized the purchase and I made very helpful and professional. I was told that there was only one Keyfob but i could claim another on warranty. We finalized the purchase and I made a deposit. While waiting on the paperwork from finance, the person who I assume was their superrvisor came and told me that because I was not financing the purchase, he cannot get me the second keyfob, as he is not making the company any money on the deal. He further explained I can finance the deal and pay it off in 2 or 3 years. He asked if I am getting the money from my Line of credit. I told him we have a contract and that is very unethical. After some discussion between us, I ask to see the manager. He told me the manager was busy and would be available in fifeen minutes. I waited for approximately 25 minutes. At that point Jay cane and told me I will get the second key fob. Thus my rating of 3 Stars. More

Dealership was very clean, efficient and staff were always friendly, polite and helpful. I would highly recommend this dealership for a new or used vehicle. always friendly, polite and helpful. I would highly recommend this dealership for a new or used vehicle. More

I was supported today by Herman and Randi. They were both amazing, Herman in particular took the time to walk me through what my options were and how I can track my services in the future. The They were both amazing, Herman in particular took the time to walk me through what my options were and how I can track my services in the future. The thing I am most appreciative of the Trail team is the punctuality! My car was done in exactly an hour. Which is fantastic, because it allows for accurate planning. Trail South will definitely be my home location for services! More

Good deals great place good castmer service Specially with their car service. Respectful 🙏 I'm happy at all with toyota on trail with their car service. Respectful 🙏 I'm happy at all with toyota on trail More