Toyota On the Park - Service Centre

Not satisfied I had a bad experience with this lady when I went for service. Instead of making me feel at home to their service department but no. She explained qui I had a bad experience with this lady when I went for service. Instead of making me feel at home to their service department but no. She explained quite not reasonable. I’m not satisfied with the customer service. And thinking to transfer to other Toyota service department. Not recommending this branch for the car services but to the sales department I gave them 5 stars. More

Another Excellent Experience My recent service was very simple (swapping tires), but as ever I was greeted and treated like a familiar and welcomed customer. Fast service, very cl My recent service was very simple (swapping tires), but as ever I was greeted and treated like a familiar and welcomed customer. Fast service, very clear communication, and absolutely dependable results. Alex and Russell were great - Alex greeted me by name, even though I hadn't been in since the fall and hadn't given him any information about why I was there. I love this place. More

Great service ! I was satisfied when I bought the 4 Runner and the true test for a dealership is how your treated after the sale. I must say Toyota on The Park, Mari I was satisfied when I bought the 4 Runner and the true test for a dealership is how your treated after the sale. I must say Toyota on The Park, Mario Ng and his staff are top notch. I can't say enough good things just that you can trust you will be respected and treated fairly. I have bought many cars from other dealers and I will continue doing business at Toyota on The Park. Mark Keating More

Easy and Comfortable It's time to get my summer tires put back onto my Toyota. When I called in I was speaking with a rep Emily. She was absolutely delightful, provided me It's time to get my summer tires put back onto my Toyota. When I called in I was speaking with a rep Emily. She was absolutely delightful, provided me with the upcoming dates for appointments. We picked the one that worked best for me. Emily was friendly and knowledgeable she told me about other services that were due on my Toyota so I was aware of what my vehicle needed. Overall, if the in-person experience is anything like this simple phone call I will most definitely be back for other services. More

Always prompt and professional! I always receive excellent service and advice from Alishah. She is one of the reasons i bring in 3 of my cars to this dealership for service. She is v I always receive excellent service and advice from Alishah. She is one of the reasons i bring in 3 of my cars to this dealership for service. She is very quick to get back to me and always offers help with any issue I have with all my vehicles!! More

Great Service My wife and I purchased a Venza from Toyota on the Park a number of years ago. We have been so fortunate to have found Alisha in the service departmen My wife and I purchased a Venza from Toyota on the Park a number of years ago. We have been so fortunate to have found Alisha in the service department. Our Venza is the best car we have owned and Alisha has looked after us superbly. More

Even better then “Sham” I’m a driving instructor, so I have more service issues then the regular customer, In the past my go to service consultant was “Sham”, he knew my ca I’m a driving instructor, so I have more service issues then the regular customer, In the past my go to service consultant was “Sham”, he knew my car, it’s history and how demanding I can be. Well I guess he had enough of me and moved out to “Oakville Toyota”. For the past year Amanda has been my new consultant and has given both my car and my expectations five star service. I recently went in to have my radio replaced, It was done as promised and without any other “ surprises”. I’m usually nervous of follow up calls from the Service team, but Amanda keeps the additional surprises to a minimum and I never feel that I’m being upsold on other unnecessary work. After I left I realized that I left one of my favourite CD’s in the stereo. Amanda was contacted and informed me that the company had the old unit shipped to Toyota Canada , and that she would have them ship the CD back to the dealership. That is FIVE STAR customer service and why I will continue to have her be my service consultant until she also has enough of me and moves to “Oakville Toyota” More

Exceptional Customer Service Neelam is an absolute professional. Not only is she a great communicator and very relatable, she also takes the time to manage your expectations. Wh Neelam is an absolute professional. Not only is she a great communicator and very relatable, she also takes the time to manage your expectations. When she doesn't have the answer, she takes the extra step to get the right one. I find her to be very knowledgeable and always willing to help. What I appreciate the most is that she is a straight shooter and always provides the right amount of advice needed. More

Extremely professional and helpful! Jack is extremely knowledge regarding anything you need assistance with. He is very diligent and resolved the issue right away. He assists in any way Jack is extremely knowledge regarding anything you need assistance with. He is very diligent and resolved the issue right away. He assists in any way possible. Thank you Jack for all of your assistance over the years! More

I felt valued Alisha is at the top of my list for being customer service friendly, thoughtful and helping make the right choices. I felt like a Queen!! Alisha is at the top of my list for being customer service friendly, thoughtful and helping make the right choices. I felt like a Queen!! More