Toyota On the Park - Service Centre

Having visited another dealership, one closer to where we moved to, we decided to go back to Toyota on the Park. Paul Joseph is always friendly, and recommends the right level of service for our Toyota. The moved to, we decided to go back to Toyota on the Park. Paul Joseph is always friendly, and recommends the right level of service for our Toyota. The job is always done right, and within reasonable time. The waiting area is clean and comfortable with a snack bar and of course free WiFi. Even when on assignment in Montreal, I would bring my car back for service here - need I say more? More

I am always greeted promptly as a regular customer. Paul has serviced my vehicle a few times now and I always have exceptional service. I had a quick oil change today amd I was in and out in less than half has serviced my vehicle a few times now and I always have exceptional service. I had a quick oil change today amd I was in and out in less than half an hour. More

I took my Rav4 for service at Toyota on the park last week. The level of service provided by the individuals I dealt with was simply "FANTASTIC". You will definitely see me again. Keep up the good work! week. The level of service provided by the individuals I dealt with was simply "FANTASTIC". You will definitely see me again. Keep up the good work! More

I have been coming to this service centre for a few years now and have never been disappointed My visit was booked in by Emily who was very kind and accomodating for an appointment Shamad and Sameer we now and have never been disappointed My visit was booked in by Emily who was very kind and accomodating for an appointment Shamad and Sameer were a great team. I was checked in promptly and the service required was explained clearly and concisely I feel very confident that both my vehicle and I will be well taken care of when I come to Toyota on the Park. Keep up the good work More

I bought a Toyota because I knew they made good cars. But the reason why I would buy another Toyota is the care that I receive from Toyota Service Employees especially Alisha Shah. Alisha is not only knowled the reason why I would buy another Toyota is the care that I receive from Toyota Service Employees especially Alisha Shah. Alisha is not only knowledgable about all elements of car care, she is also very professional, caring, and very pleasant to deal with. Alisha, thank you so much for the great service that you offer us, Toyota owners. You are a great asset to Toyota. Keep up the great work. Thanks. Hussain More

Alisha has always worked with me to ensure the highlander is working at its best while understanding that cost can be an issue. I love having a direct number to her and she always calls me back. She emails is working at its best while understanding that cost can be an issue. I love having a direct number to her and she always calls me back. She emails me details when I am too busy to talk and they are always prompt to deliver me home when I drop off the vehicle. The vehicle is always running in perfect order, I love the car washing service and the overall cleanliness of the dealership and service centre. It was the service I have had with this highlander that led me recently to purchase an additional Toyota vehicle a 2014 4Runner - still about 7000Km away from needing its first service but thats okay I know where I will be taking it!! Aviva Chepurny More

I took my Sienna to Toyota On The Park this morning at 9 am to have a jammed power-window repaired. I spoke with Sameer Shivji and Sham Rattanshi and they had the window fixed by around 1 pm. Sameer explain am to have a jammed power-window repaired. I spoke with Sameer Shivji and Sham Rattanshi and they had the window fixed by around 1 pm. Sameer explained in detail how the mechanics of the power-window worked and how it was repaired. Sameer, Sham and the Toyota On The Park staff were extremely courteous, patient and professional. I will definitely go back to them for future routine maintenance or repair work. Keep up the excellent service! More

I bought my van in for a recall service and also to have my tail light replaced. Although it took a day, it wasn't all that bad with the shuttle that was provided. The driver dropped me off home and then my tail light replaced. Although it took a day, it wasn't all that bad with the shuttle that was provided. The driver dropped me off home and then picked me up when the van was ready. I have never been disappointed by the quality of work until now. First I found some grease streaks on the passenger seat near the gear shift side (from the recall servicing). This was not the true issue and can be cleaned off at a later date. Second the reason why I gave an okay rating. I had to go back to have the tail light re-seated. The original technician that worked on it had crimped the weather strip between the glass and tail light. And the tail light had a significant gap between the light and panel it was attached to. Although the situation was resolved to my satisfaction, please remind the technicians to be mindful about what they are replacing and how it would look. I am a proud Toyota owner and will show off and talk about my van to people who ask. Overall, I am very happy with the service department and would recommend it to anyone who asks. Thank-you. More

Hon Ho has been taking care of me and my 2007 Yaris for Hon Ho has been taking care of me and my 2007 Yaris for several years. He is an extremely personable individual who always goes out of his way to be Hon Ho has been taking care of me and my 2007 Yaris for several years. He is an extremely personable individual who always goes out of his way to be helpful, reassuring, honest and professional. It's nice that he also has a good sense of humour! On the few occasions that Hon has not been available, Alex Chan has also been a pleasure to do business with. The South African gentleman who runs the shuttle-bus (sorry, I don't remember his name!) is also a personal favourite. His service is prompt, courteous, and he has excellent road etiquette. On some occasions I've had to wait around several hours in the restaurant upstairs. What could easily be a tiresome experience is, instead, quite a pleasant interlude in a busy day. The food is just fine, the service very friendly, and it helps that the space is light and airy with plenty of comfortable seating. I enjoyed a good 45 minute nap there just last week! This is by far the best service centre I've ever used, whether in the US, UK, SA or here at home in Canada. More

I have given the rating I did because from the moment I entered the Service Centre, I received very friendly, helpful efficient service. Alisha greeted me with a "Welcome to Toyota". This was my first ser entered the Service Centre, I received very friendly, helpful efficient service. Alisha greeted me with a "Welcome to Toyota". This was my first service on my Rav 4. She informed me what would be done to the car and how long it may take. I told her that my brakes were squeaking and she set up having them looked @ as well. She also told me where the Customer Lounge was and that she would call me when the service was complete. She also asked if I wanted a car wash. The job was completed faster than I thought and everything, that was done, was done efficiently and clearly. It is nice to have a clean car too! I even received 2 chits to get 2 more car washes. Alisha was pleasant, friendly and efficient and said to contact her if I needed future assistance. I was very pleased with the attention she gave me! She is an asset to your organization! More