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Toyota On the Park - Service Centre
Toronto, ON
521 Reviews
Nothing affects how you feel about your vehicle and the dealership it came from more than how well the service department meets your expectations.That's why you can expect only the highest level of commitment from the factory-trained technicians on our service team at Toyota On The Park.
The philosophy behind Toyota Quality Service is the provision of accurate, efficient and reliable servicing every time you visit Toyota On The Park Service Centre. Read a testimonial from some of our satisfied customers here.
All Toyota On The Park Service Advisors have received an extensive training program in customer care skills, service management, and product and technical knowledge.Successful completion of each level results in a certificate that is recognized by Toyota Canada and Toyota Motor Company.
All our Technicians have completed the training system "TECSMART" (Technology, Excellence, Consideration of the Customer. Skills, Management, of Automotive, Repair, Teams).
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
521 Reviews of Toyota On the Park - Service Centre
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August 13, 2021
Thank you so much, Amanda! She was so amazing and very helpful in service department. Thank you for such an incredible service. Thank you for the good service! —Rodelo M. helpful in service department. Thank you for such an incredible service. Thank you for the good service! —Rodelo M. More
by delmyr79
Employees Worked With
July 13, 2021
Excellent service when we bought our RAV4 and excellent service when we brought it in for service. A couple of items required fixing and were covered by warranty. service when we brought it in for service. A couple of items required fixing and were covered by warranty. More
by RAV4-Diane
Employees Worked With
February 23, 2021
Andrew C. was the absolute best sales person. I am very happy with the service and professionalism that was conducted when making the deal on my Rav 4. The deal was fast, simple and I was never once left i happy with the service and professionalism that was conducted when making the deal on my Rav 4. The deal was fast, simple and I was never once left in the dark at any point in the process. More
by nigel singh
Employees Worked With
Andrew Crombie, Jessica Chen
December 29, 2020
Neelam’s customer service is excellent! To the point and super friendly! I’ve always found her to be knowledgeable and helpful! Thanks Neelam! Keep up the good work! super friendly! I’ve always found her to be knowledgeable and helpful! Thanks Neelam! Keep up the good work! More
by Reza
October 13, 2020
On Oct 3rd, 2020, I took my car for service, and when they finished, a staff person went to sanitized my car, and scratched the dashboard on 2 places. I went back the same day and reported it to Amanda, they finished, a staff person went to sanitized my car, and scratched the dashboard on 2 places. I went back the same day and reported it to Amanda, she told me right away that they do not touch the dashboard. I asked for a solution, and she said that she will let the service manager know about the issue, to be reviewed a new appointment An appointment was set up for Oct 13, and when I presented my complain to Mr. Ng, he told me that he was informed about the issue and that no one from his team cleaned and scratched the dashboard. I clarified thay this happened there, and at the end of the discussion he kept implying that I was a liar, and that I scratched the dashboard myself. This is not the proper way to deal with a customer issue, by just denying responsibility right away, and implying that I'm a liar. More
by G. Carrillo
Employees Worked With
Mario Ng
October 06, 2020
She is very professional. Excellent communication. Very responsive. I wish all staff of Toyota on the park work like her. She is one of the best. responsive. I wish all staff of Toyota on the park work like her. She is one of the best. More
by Bijan
Employees Worked With
Neelam Hashim
September 30, 2020
The Dealership has a couple of huge assets like Alisha and Hon which are very helpful and understanding. the head Mechanic Jack is one of the assets. giving a ride to your residence or work and pickup is and Hon which are very helpful and understanding. the head Mechanic Jack is one of the assets. giving a ride to your residence or work and pickup is very efficient. Car rental is on-site which is very convenient. I am very comfortable doing my services there. More
by pooya
September 21, 2020
Fast and knowlegdable response from Mario as always This Fast and knowlegdable response from Mario as always This is not my closest Toyota dealership but I bring my vehicle here due to the service departme Fast and knowlegdable response from Mario as always This is not my closest Toyota dealership but I bring my vehicle here due to the service department. More
by Kevin Woodroffe
Employees Worked With
Mario Ng
June 16, 2020
They really care for their customers! I can't say enough about Service Manager Mario Ng who went above and beyond today to help me with a dead battery while I am stuck in the USA with the I can't say enough about Service Manager Mario Ng who went above and beyond today to help me with a dead battery while I am stuck in the USA with the border closed. CAA refused to help as I wasn't present with the car. Toyota on the Park is my dealership of preference...thank you! More
by Naomi
Employees Worked With
Mario Ng, Angela Lazaro
April 14, 2020
Staff (Amanda) attentive and courteous and very helpful in recovering my cell phone left in the shuttle. Prompt, too. I am a long time customer. in recovering my cell phone left in the shuttle. Prompt, too. I am a long time customer. More
by rjwatson
Employees Worked With
