Toyota On the Park

Unsurpassed Excellence I've bought quite a few cars, from a variety of manufacturers, at a number of dealerships across the country... and I'd have to say that the service, I've bought quite a few cars, from a variety of manufacturers, at a number of dealerships across the country... and I'd have to say that the service, integrity and professionalism that I received at Toyota on the Park, and specifically from Alif and Conrad Praamsma, is completely unsurpassed by anything I've experienced thus far. Toyota on the Park was not my first choice, initially, as it's much further away than my neighbourhood dealer - Don Valley North. But after a particularly distasteful experience there, yet still determined despite the chicanery to buy a Toyota (Tundra TRD PRO, to be specific), what greeted me at Toyota on the park was the diametric opposite in every way. I set the guys an almost impossible task, and they worked with me to get more than I ever expected.... unbelievable. I've never bought a Toyota before, but from now on.... whenever a new car is being considered - whether by me or my family and friends, Toyota on the Park will receive the strongest recommendation I can give. Outstanding, truly. More

Bought my first Toyota I bought a Toyota after discussing my short list with my regular mechanic and he recommended the Toyota. I went to Toyota on the Park because it was I bought a Toyota after discussing my short list with my regular mechanic and he recommended the Toyota. I went to Toyota on the Park because it was close to my office location and because of reviews I read. It was a great experience with no pressure to buy. I felt more like they were there to help me buy the right vehicle for me, rather than to sell me a car. Alif went above and beyond on pick up day, showing me absolutely everything (I think) about my new car, and stressing the importance of the manual. He also provided me with "my" service representative, who already pre-booked me for my first service appointment. More

Happy! Huge thank you to my Inn on the Park team Tom Homewood and Conrad Praamsma. You made buying experience easy, pleasant and seamless and I love my ne Huge thank you to my Inn on the Park team Tom Homewood and Conrad Praamsma. You made buying experience easy, pleasant and seamless and I love my new Toyota Corolla 😄 More

EXCELLENT SERVICE I had an excellent service from Jason. He took in to confederation all of my concerns and requests and he delivered. Appreciate his kindness and patie I had an excellent service from Jason. He took in to confederation all of my concerns and requests and he delivered. Appreciate his kindness and patience!! Conrad and Peter were very informative and helpful!! Thank you all!! More

Just bought my first Toyota Having previously dealt with the service department, I was already aware of the quality and professionalism of the Toyota On the Park experience. My Having previously dealt with the service department, I was already aware of the quality and professionalism of the Toyota On the Park experience. My opinion remains the same after purchasing a CPO 2014 Corolla S. Irfan (Mohammed Shaikh) and the whole sales team were a delight to deal with. More

Customer service at its best! I got referred to Alif by a friend and got a fantastic deal, but due to a sudden change of plans I could not go ahead with the deal. I would strongly I got referred to Alif by a friend and got a fantastic deal, but due to a sudden change of plans I could not go ahead with the deal. I would strongly refer Alif Budhwani to anyone who is looking for a new or used vehicle. He is very knowledgable and efficient . Alif went above and beyond to ensure that was happy. If you're in the market for a car Alif is the person you need to see. More

Very Pleasant I made an appointment to test drive a Rav4 with Mike Ghowsi when I got to the dealership car was ready to go. Mike left the decision as to the le I made an appointment to test drive a Rav4 with Mike Ghowsi when I got to the dealership car was ready to go. Mike left the decision as to the length of the test drive to me, I did not feel rushed. With Mike's assistant I purchased the truck and subsequent inquiries about the vehicle to him were answered promptly. Thank you Mike. More

Truly Amazing Jordan helped me with my pre-owned purchase. Although Jordan told me he was new to the industry, he did an amazing job. He went above and beyond to ma Jordan helped me with my pre-owned purchase. Although Jordan told me he was new to the industry, he did an amazing job. He went above and beyond to make sure that I'm happy with my purchase. He was honest, thorough and patient. At no point did I felt pressured. He even called to follow up after the delivery to ensure I had all my questions answered. Jordan delivered a Legendary Client Experience and I would definitely recommend him to all my family and friends. More

So disappointed... then satisfied! *** UPDATE: I have to say, the response of the General Sales Manager, Matt Treacy, and the ongoing professionalism of Paul Barreto, saved the day f *** UPDATE: I have to say, the response of the General Sales Manager, Matt Treacy, and the ongoing professionalism of Paul Barreto, saved the day for me here. Matt responded to my initial review here (and a personal email to him) within an hour of being posted/sent. He promised to make things right, and between himself and Paul, they did. I returned a few days later to test drive a 2017 Prius, and they did their best to keep my loyalty. I picked up my new Toyota three days ago and am completely satisfied with the responsive improvement that Matt and Paul showed to my concerns. If only the service side can pick up their game, I could give this dealership a Five Star rating! **** FOUR STARS (for now)!!! Let's get this out first: I have been a loyal customer for several years. I had an appointment to speak with Paul B. regarding buying out my lease (2012 Toyota Camry Hybrid XLE). Obviously, Paul's job is to sell me on a new car. I was coming into the dealership 80% sure I wasn't going to buy a new one because at this point in my life I didn't need to, and the Camry had low kms. with four brand new tires. None of the current Toyota lineup excited me in any way except perhaps the iM hatch, as I considered downsizing. After a quick test drive, Paul started making me offers and got me excited to purchase, at which point I even called my insurance company to check rates. At this point, I was up to at least 50% that I would buy, if they could meet my offer. Unfortunately, this is where Peter Popovski, the Used Car Manager, entered the picture, and my entire experience at Toyota on the Park went south, FAST. At this point, my 5:00 p.m. appointment had stretched to past 7:30, and I was starving and in no mood for hard sell or rudeness. Maybe that's what Peter Popovski is used to giving his customers, but unfortunately his demeanour turned every experience I've had in this dealership--and I've dealt with at least three sales people and the General Sales Manager, Matt Treacy, before and never had this kind of rudeness. If this is the kind of leadership you allow, you have lost me and anyone I know as a customer, forever. ** TWO STARS RUN FAR AWAY FROM THIS DEALERSHIP IF PETER POPOVSKI IS ON DUTY More

Wonderful Experience Peter, Alif and Ali had paved away my uncertain in going to Toyota dealership. Its my first dealer visit and inquiry of car purchase and same day got Peter, Alif and Ali had paved away my uncertain in going to Toyota dealership. Its my first dealer visit and inquiry of car purchase and same day got my first purchase brand new 2016RAV4 leawd. Initialy, I did online pricing comparison and amazingly that Toyota on the Park pricing is incredibly true and real. Thank you so much for the great experience you had shared. More