Toyota On the Park

The best car buying experience ever!!! I recently bought a used car from Toyota on the Park and I really had a great experience with Sales Consultant Joe Oliveira. Joe was extremely profess I recently bought a used car from Toyota on the Park and I really had a great experience with Sales Consultant Joe Oliveira. Joe was extremely professional and well informed about the car and the entire sales process. He provided all the details about the car, the history, car proofs, the financing process etc. What I appreciate the most about Joe is that he was calm and very professional and I did not experience any kind of pressure from him at all. This was honestly my first car buying process that went very smoothly with no hassles. I also appreciate the help I got from Finance Managers Rui De Ramos and Ali....thanks for getting me approved!! More

Top notch! Excellent service. They pay attention to detail. Very pleasant and professional staff. Preventative advice and complete written report is very useful. Excellent service. They pay attention to detail. Very pleasant and professional staff. Preventative advice and complete written report is very useful. Shuttle service really helps! More

Service call. I brought my Toyota Rav4 for a routine oil change today and I dealt with Hon Ho. He was most unfriendly, aloof and rude in terms of his customer care. I brought my Toyota Rav4 for a routine oil change today and I dealt with Hon Ho. He was most unfriendly, aloof and rude in terms of his customer care. I was very unhappy with his poor attitude and his unpleasant demeanor. I told him how disappointed I was with my last oil change as the mechanic overfilled the reservoir. He made absolutely no attempt to apologize for this oversight nor did he offer me any comensation. It is obvious he does not like his job and he takes no pride in dealing with customers. I would never deal with him again. When I picked up my car after the service, I was served by Neelah Hashim who was very polite and helpful. She also gave me two tokens for a car wash. More

Bought a car! I went to Toyota to buy a car. I didn't know what I wanted to buy, only my budget. Andrew listened to what I had to say and suggested the perfect I went to Toyota to buy a car. I didn't know what I wanted to buy, only my budget. Andrew listened to what I had to say and suggested the perfect car to suit my specific needs, and one within my budget. I am very happy with both my new car and the customer service. Huzzah! More

Good Customer service I had a very good experience for first visit in the service center. Job was done on time and everyone were professional and friendly. Thank you ever I had a very good experience for first visit in the service center. Job was done on time and everyone were professional and friendly. Thank you everyone ! More

Exceptional dealership.....exceptional employees When you enter the sales area you first notice the calm environment. The receptionist welcomes you and offers a coffee . I then meet my salesperson When you enter the sales area you first notice the calm environment. The receptionist welcomes you and offers a coffee . I then meet my salesperson Frank who is an enthusiastic, knowledgeable and caring young man. I explain that I just want to explore the purchase of a new car....no sale to-day. He gives me a tour of the Highlander and I'm impressed with the car and equally impressed with Frank. I ask for some preliminary information regarding cost and trade-in. A manager, Chris stops by and gives me a "ball park " figure. I thank everyone and tell them I still have to research another dealership. I arrive home and tell my wife how nice everyone has been. We return within the week, having decided on the Highlander and Toyota on the Park.....easy decision. Frank and Peter are there to complete the purchase. There is no pressure or negotiating. The transaction is totally painless. We then meet with Shelly of financial services. She is delightful and a pleasure to work with. Frank then gives me a tour of the dealership and I am even more impressed. The service and parts departments are in a building separate from the sales area. I meet service consultant Alisha who is very pleasant and knowledgeable. We then go to the restaurant/lounge area where one can wait while their car is being serviced....first class. This separation of functions helps explain my first impression of the showroom. Bottom line...great car and uniformly first class employees in a very special dealership. More

Great Service For A Decade Plus We've been loyal clients of this dealership for over a decade since they were back on Yonge Street. They've always been great to deal with and have go We've been loyal clients of this dealership for over a decade since they were back on Yonge Street. They've always been great to deal with and have gone the extra mile whenever we had any concerns. More

Good deal Shajee and Rui is a big help in making my decision on my 2017 Toyota Highlander. Thanks for giving me a good deal enjoying my new ride its awesome. A Shajee and Rui is a big help in making my decision on my 2017 Toyota Highlander. Thanks for giving me a good deal enjoying my new ride its awesome. And all the staff are friendly And the hot choco is great. Highly recommended. More

Dishonest and manipulative Force warranties on customers. When customer deny manipulate the invoice to add warranties. Dishonest and manipulative. Never will recommend or visit Force warranties on customers. When customer deny manipulate the invoice to add warranties. Dishonest and manipulative. Never will recommend or visit this dealership. Service sucks! More

Deal too good to be true. A job very well done Paul. In honor of "YOU" I decided to christen my new white, automatic YARIS with the remote starter "p a u l a". Until we A job very well done Paul. In honor of "YOU" I decided to christen my new white, automatic YARIS with the remote starter "p a u l a". Until we meet again, my best wishes to you and MERRY CHRISTMAS and HAPPY NEW YEAR to you and your family. Tot ziens Paul Johanna. More