Toyota On the Park

Knowledgeable and professional sales experience. I just picked up my new 2018 Corolla SE and, in my opinion, this is the best corolla Toyota has ever made! I have been a customer of John Lee for over I just picked up my new 2018 Corolla SE and, in my opinion, this is the best corolla Toyota has ever made! I have been a customer of John Lee for over a decade. He has always looked after me to provide the best vehicle for my needs and budget. I have sent all my family and friends to him over the years. His new home at Toyota on the Park is a great fit for the professional and caring salesperson that he is. To top off my recent purchase experience, one of John's colleagues went out of his way to drive me to the dealership so I could pick up my new car. Now that's great care and service for your customer by an team of professionals. Great Dealership. Great experience. More

Exceptional to deal with Andrew guided us through the intricacies of all the features of the RAV4. He was knowledgeable, patient, pleasant, courteous and honest. There was n Andrew guided us through the intricacies of all the features of the RAV4. He was knowledgeable, patient, pleasant, courteous and honest. There was never any pressure on us to buy. He took all the time necessary to satisfy our inquiries and while we were with him, was completely devoted to our needs. This is an exceptional individual. If you want to buy a Toyota, see Andrew Ramsay right away because this man will be moving to the executive suite. There isn't a better salesperson anywhere. Moreover, he is a true gentleman and a fine human being. More

Best experience in purchasing 2018 Toyota Camry LE Hybrid I stopped by in the last weekend to purchase the 2018 Toyota Camry LE Hybrid after communicate with the Sales person, Frank Mariyanayagam. I offered F I stopped by in the last weekend to purchase the 2018 Toyota Camry LE Hybrid after communicate with the Sales person, Frank Mariyanayagam. I offered Frank to purchase the new vehicle at 3% above the dealership's invoice price instead of haggling the prices from the MSRP. Franck promised that he will try to do better than that. So I made an appointment to stop by to meet him in his dealership in the last weekend after we emailed for about 3 or 4 weeks.... We started with the trade-in's value of my very old and 13 years vehicle, Ford Focus. Frank asked me how much I wanted for my old vehicle. I paused a little and gave him the magic number which I had in my mind, $4,500 LOL for this 2006 Ford Focus having over 220,000 KM. Frank smiled a little and he probably knew that $4,500 was not the realistic number LOL. So he went back to discuss with his sale manager, Rashed Islam. He came back and showed me the autoTrader website to search for the same vehicle in this website which is currently selling. Fortunately, we found 2 of them LOL. One which was the exact same year and trim with my old Ford Focus and having about the same KM was selling for about $2,000 LOL. The other which was in higher trim and much lower KM was selling for about $2,500 LOL. So Frank asked me again whether I can offer a different price for trade-in than the original offer at $4,500 because he said he cannot sell my old vehicle over $4,500 while the others which were on the market were selling at $2,000 - $2,500. So I came to the reality that I wasn't going to trade in at $4,500 and offered them at $2,000 instead. At this point, Rashed was sitting with us instead of having Frank walked back and forth between him and me. To move it fast forward, I asked Frank and Rashed whether they can sell me the brand new 2018 Camry LE Hybrid at 3% above the invoice with $2,000 trade-in's value for my 13 years old Ford Focus having over 220,000 KM. If they can make this happen, then we shake hand and I would give them my business. At the end, I offered at 2.75% above the invoice price and $2,000 which Rashed and Frank accepted my offer. Of course, I don't have the dealer's invoice price. So Rashed printed it out from his computer listing information such as MSRP, cost, and information of this vehicle. For financing this brand new vehicle, I worked with Shelly Butler who presented me with a simple form of credit application with Toyota Credit Corporation. I knew that my credit is not that stellar from being unemployed or underemployed a couple years ago in the oil rich province before landing a good job here in Toronto a little less than a year ago. So I wasn't sure whether my credit application would be approved. Wha la, six days after, I picked up my 2018 brand new Camry LE Hybrid. Frank was able to locate the colour (red with $255 premium) and secured the vehicle for me. Overall, I am very happy with my experience with this dealership in dealing with the following individuals: - Meghan - receptionist who was very eager and friendly in offering me coffee and water - Frank Mariyanayagam - my SUPER STAR Sales person - Rashed Islam - sale manager (Frank's manager) who worked in anyway to realise my offers of 2.75 % above the invoice price and $2,000 trade-in's value - Shelly Butler - Finance person who got the work done and have my finance application approved. Be warning that Shelly was no simple Finance person. She might have spent about almost 30 minutes to up-sell me all of the extended warranty, rust proof, and etc. which I politely declined all of her up-sell offers. LOL Upon the delivery of the car, my brand new vehicle was prepared with spotless and shiny as no other in the bright and sunny day in Toronto with a comfortable 15 C temperature. Frank took his time to go over all of the instrument, panels, enTune and etc. Frank also helped me to download and setup the enTune software in my cellphone to connect to the enTune installed in vehicle. So he actually went a lot of extra miles to do all of these things with me in addition to the usual instrument, panel and spare tire LOL. Frank also walked me to introduce me to the Service department by the lady named, Amanda, whom gladly printed me a copy of my first two service schedules and two tokens of the free car wash. I would highly recommend this dealership and individuals whom I mentioned. Thank you very much gentlemen and lady for realising my dream of owning a brand new 2018 Camry LE Hybrid vehicle after I had driven my 13 years old Ford Focus for that many years.... LOL Truly appreciated, Poblarp More

Excellent service from Peter D’ Costa Toyota on the park was a very good experience for us ,since it is the first Car (Camry XSE V6) I have ever purchased. The staff are very friendly, hel Toyota on the park was a very good experience for us ,since it is the first Car (Camry XSE V6) I have ever purchased. The staff are very friendly, helpful and knowledgeable. Thank you More

Neelam Hashim Thank you I met Neelam for the first time at Toyota on the park service center and she impressed me with excellent customer service with a beautiful smile alway I met Neelam for the first time at Toyota on the park service center and she impressed me with excellent customer service with a beautiful smile always on her face while conducting very professionally. She she is very good at her job and focused. She is maintaining the trend of excellent sets of Toyota On The Park Employees and she is contributing to the service department in building very good reputation of Toyota On The Park. I wish her continued success in all coming days. Happy being your first reviewer in journey of your profession. Thank you Neelam. More

Fixing problem from another dealer I did the winter tires replacement with another dealer closer to my house. They forgot to program the "new" sensors. I came to fix an alleged air leak I did the winter tires replacement with another dealer closer to my house. They forgot to program the "new" sensors. I came to fix an alleged air leaking tire but the reality was different... Alex was very professional, helpful and additionally provided me some information about this issue that I did know. I also asked some information for additional parts I was interested in. Many thanks. More

Consistently High-End Service I've been a customer for many years now. Once again, during a recent "snow tire swap" service call, there were some very slight delays because of a te I've been a customer for many years now. Once again, during a recent "snow tire swap" service call, there were some very slight delays because of a technical problem. The delay meant that the service was completed in the original time estimated, not the much shorter time that they'd hoped. Which of course didn't matter one iota, as the staff (Mario, Russell) went out of their way to make sure I was kept informed, and then extended every courtesy to me. I cannot rate this dealership's service department highly enough. Than you again. More

Extremely helpful! I went to Toyota on the Park with my wife to check out and test drive a used Prius they had for sale. We ended up wanting a different option package t I went to Toyota on the Park with my wife to check out and test drive a used Prius they had for sale. We ended up wanting a different option package than that car had, but will definitely be using this place for servicing and any other dealer needs we end up having. Andrew Ramsey helped us and was polite, thorough, and extremely helpful throughout the process without applying any uncomfortable pressure to buy. Was very understanding when we touched base to explain we are looking for a different optioned car. Left us feeling great about the Toyota brand and especially this dealer. I wish everyone in sales had his attitude and skillset as the car shopping experience would be a much better process than it often is! More

Great, friendly service Tony was friendly, competent, and knowledgeable. He was very helpful when I was making a decision to buy a Toyota. The purchase was made easy and time Tony was friendly, competent, and knowledgeable. He was very helpful when I was making a decision to buy a Toyota. The purchase was made easy and timely. More

Exceptional pricing and service Great place to buy a Toyota. They have so many models in stock and going through the paperwork is a breeze. I was there for less than 90 minutes and g Great place to buy a Toyota. They have so many models in stock and going through the paperwork is a breeze. I was there for less than 90 minutes and got everything done. Just had to go again the NEXT DAY to pick up the car. Jure and Tony are an amazing team. They will give you an amazing deal on the car. TIP: Ask to speak to one of them. More