Toyota On the Park

Customer service and approach is a big headache!! This maybe a slightly long post but its imperative that i put it out for others to read and take into account before taking a decision in the future. This maybe a slightly long post but its imperative that i put it out for others to read and take into account before taking a decision in the future. My inlaws leased a Toyota Corolla LE 2015 from the Toyota On The Park dealer and things went fine up until they had an accident on the highway and immediately proceeded to get in touch wid the Road Side Assistance company to carry the necessary procedures. They never realized that its going to be a vicious spiral of pointless hope and headache. Departments did not seem to have a cohesive system of communication amongst themselves and they conveniently ignored to communicate with my inlaws, esp when it was a wrongdoing done on their part. The worst part is the highly offensive and rude attitude of management in dealing with customers in such situations. Yelling at them, banging his office door shut and passing derogatory remarks based on one's religion and things like "you wont get a penny from here" is beyond comprehension. I hate to take names but their so-called sales and management team comprising of Mr Chris, Ms Elaina and Mr Jure dealt with my in laws case in the most unprofessional manner. They learnt their lesson the hard way and vowed not to do any sort of business with this dealership in the future. They chose to get their next cars from Nissan and Mazda and are extremely satisfied, esp with their customer service and always-ready-to-help attitude of both dealerships. I strongly hope and wish that a) Toyota On The Park undergoes some serious changes in their management and customer service approach and b) no one goes through this ordeal with them again! More

Toyota Camry se 2018 I bought the Toyota Camry se 2018 from Toyota on the park and i had a great experience with the cooperative staff and clean environment of the locatio I bought the Toyota Camry se 2018 from Toyota on the park and i had a great experience with the cooperative staff and clean environment of the location.i dealt with Mahad Mafrad who was a informative salesman and guided me well he is very nice.i would recommend to visit this location because i m having a great experience with the Toyota Camry se 2018.Toyota is very smooth and reliable. More

Great service from Toyota O This review is written to thank Mahad Mofrad, sales consultant and Rash Islam, Sales Manager of Toyota On The Park. Rash & Mahad delivered an exempla This review is written to thank Mahad Mofrad, sales consultant and Rash Islam, Sales Manager of Toyota On The Park. Rash & Mahad delivered an exemplary level of service making our car buying experience a lot easier. It was a pleasure dealing with both individuals, who showed professionalism, courtesy and a sense of humor. Would definitely recommend this dealership. Paul and Chris. More

Awesome experience with Doug McCarthy These guys made my transaction became so easy, I sincerely appreciate their team work and they’re all friendly, thanks to Mr Rashed,Jure,Mahad, Andrew These guys made my transaction became so easy, I sincerely appreciate their team work and they’re all friendly, thanks to Mr Rashed,Jure,Mahad, Andrew,most especially to my good friend Douglas McCarthy, who made it possible for me to buy car of my choice. If you’re looking for car and haven’t been here trust me you’re missing. Love you guys More

Wonderful Experience This was my first time buying a car, and I was quite unsure about the whole process. Mahad was very helpful, enthusiastic, and provided great service This was my first time buying a car, and I was quite unsure about the whole process. Mahad was very helpful, enthusiastic, and provided great service making it overall a wonderful experience. He made what I thought would be a grueling and tedious undertaking into an enjoyable process. Highly recommend. More

Outstanding service Professional, personable and reliable. I had a great experience and I highly recommend Tony and Toyota on the Park. Thank you for making my purchase e Professional, personable and reliable. I had a great experience and I highly recommend Tony and Toyota on the Park. Thank you for making my purchase experience easy and comfortable. More

Customer service excellence Great customer service ,When I asked Jure about a rap for my 4 Runner he responded with an excellent company. Any time I have questions no matter how Great customer service ,When I asked Jure about a rap for my 4 Runner he responded with an excellent company. Any time I have questions no matter how small he always responds. Thank you. M Keating More

Great service Friendly staff. Clean premises. My car was returned washed in the promised time period. Had my car serviced at this place during the last two years, H Friendly staff. Clean premises. My car was returned washed in the promised time period. Had my car serviced at this place during the last two years, Hon's been patient to answer all my questions. More

Great experince - Ivana I bought my first car and Mahad was very patient and knowledgeable and explained everything in detail. It was honestly a pleasure dealing with him. I I bought my first car and Mahad was very patient and knowledgeable and explained everything in detail. It was honestly a pleasure dealing with him. I will definitely recommend him to my friends and use him again in the future. More

Mahad’s Amazing Customer Service! This was my first time purchasing a car and Mahad was absolutely amazing! He’s professional, friendly and his sense of humour made my experience enjoy This was my first time purchasing a car and Mahad was absolutely amazing! He’s professional, friendly and his sense of humour made my experience enjoyable. I was able to reach him through text or call, and he was happy to address any of my questions and concerns! I would definitely recommend coming to Toyota on the Park and finding Mahad to get a great deal and exceptional customer service! More