Toyota On the Park

Great to terrible and then Awesome again I have always looked for Alisha to manage my vehicle, and usually she does. I have been lucky to have her manage my requirements all these years. Very I have always looked for Alisha to manage my vehicle, and usually she does. I have been lucky to have her manage my requirements all these years. Very professional and courteous. The last time I was in (early June) to service my vehicle Alisha had left for the day and I was dispatched to Paolo Bonayon to close out my service and receive my vehicle back. Paolo was a horrible experience he was extremely rude and unhelpful. Loud in his responses so much that another (lady) service advisor inserted herself into the conversation. I voiced my discomfort at the conversation right there and then but was treated as though I was an ignorant. Alisha assured me that this uncomfortable and unnecessary confrontation I experienced was dealt with. More

Waiting for 5 months and not honoring sales agreement Ordered a car 5 months ago, still not delivered with a total of only two calls from dealer for update of expected delivery date. When contacted by th Ordered a car 5 months ago, still not delivered with a total of only two calls from dealer for update of expected delivery date. When contacted by the dealer with update of delayed delivery they stated that the leasing agreement signed with $1000 deposit can no longer be honored and have attempted to contact me to renegotiate at a higher leasing cost realizing the car is in high demand/short supply. I notified then of a complaint to Toyota regarding this unethical behaviour and still no one has followed up to call me back. More

Best service in town! I have been going to Russell for a couple years now and I can always say that he is very efficient. He is very kind and explains to me in detail every I have been going to Russell for a couple years now and I can always say that he is very efficient. He is very kind and explains to me in detail everything that I need to know. He is an honest young man and I can see that he has great customer service skills with all the clients that come by his desk, More

Great dealership It was great experience with Edward Cheng. He provided a lot of useful information on my purchase and helped a lot with my trade in. He is knowledgeab It was great experience with Edward Cheng. He provided a lot of useful information on my purchase and helped a lot with my trade in. He is knowledgeable, patient, and well prepared, undoubtedly, I would recommend him to help you on the car purchase. More

Great experience, highly recommend! I’m so happy with my purchase from Toyota on the Park! Mahad was fantastic - from the test drive to driving the car off the lot, Mahad was always ava I’m so happy with my purchase from Toyota on the Park! Mahad was fantastic - from the test drive to driving the car off the lot, Mahad was always available and went above and beyond to ensure we were satisfied. More

Awesome I highly recommend this dealership, specially the salesman Mahad Mofrad, which made the purchase experience nice and seamless. No tricks or hidden fee I highly recommend this dealership, specially the salesman Mahad Mofrad, which made the purchase experience nice and seamless. No tricks or hidden fees, and the car is in perfect condition. You can't go wrong with them. More

Great experience Peter D"Costa is the main reason I gave a 5. Peter was so helpful right from explaining the features of the car, working out a deal and taking possess Peter D"Costa is the main reason I gave a 5. Peter was so helpful right from explaining the features of the car, working out a deal and taking possession of the car. I had a lot of questions for him, which he answered patiently. He always responded very quickly to my texts. The dealership is very close to where I live. It is very organized and I found the whole process almost painless. Ricardo Garcia was the delivery specialist who handed over the car. He was meticulous in explaining everything I needed to know. More

Great experience at Toyota on the park Both Mahad and Ricardo have been professional, friendly and polite. Toyota on the park was also a friendly place and Great overall experience with t Both Mahad and Ricardo have been professional, friendly and polite. Toyota on the park was also a friendly place and Great overall experience with this dealership, would highly recommend it. More

I was very comfortable at the service centre. Ricardo Gracia was very courteous and efficient on answering all my inquiries on my first service. Taught me all about the facilities. Servicer Adv Ricardo Gracia was very courteous and efficient on answering all my inquiries on my first service. Taught me all about the facilities. Servicer Advisor 1537 More

Why so many bottoms? When I first sat on my new car I panicked. But then Ricardo appeared with a smile and assured me that he will teach me. He sat in the car for an hour When I first sat on my new car I panicked. But then Ricardo appeared with a smile and assured me that he will teach me. He sat in the car for an hour and explained every single bottom and its commands . I left the dealership with a tranquility and assurance that I could go back to him if I forgot something. Thank you Ricardo for your patience with the older people who take time to learn new tech. You were THE BEST! Maria Catalina Bradley More