Toyota On the Park

extremely frendly staff, efficient service work being performed within a reasonable time, and no push for unnecessary repairs. Facility is clean and well maintained, with accomodating waiting areas, and performed within a reasonable time, and no push for unnecessary repairs. Facility is clean and well maintained, with accomodating waiting areas, and a nice cafeteria. Customer shuttle service provided for both drop-off and pick-up. Large window providing a view of the work floor, ensures transparency of the repair process. Overall, extremely pleased with this service facility. More

Firstly, I admire the newly constructed buildings and landscaping of the dealership site. The site surrounding the dealership and its being on a hill overlooking the greenery of don rive valley is simply landscaping of the dealership site. The site surrounding the dealership and its being on a hill overlooking the greenery of don rive valley is simply unique and unparalleled. I love the upper lounge because of its large size, quiteness and lovely views outside. The design of the ground floor of the service entrance is very nice and friendly. I love the car wash service, and the 3 car wash tokens I receive (which I can use any time afterwards) every time I go there for service. Also, I love Toyota's oil service (good for 8,000 km or 6 months) for the price it is offered at: it's almost impossible to find such a service outside Toyota service centres. Lastly, Paul Joseph is a very nice man and I admire his professionalism and charisma. More

When buying a used car from the dealership I noticed that the rear passenger speaker didn't sound right. The salesman made an appointment with Sham from the service centre so I can go and replace it, free of the rear passenger speaker didn't sound right. The salesman made an appointment with Sham from the service centre so I can go and replace it, free of charge. It took 3 visits but eventually we changed the damaged speaker and also found a problem in the rear driver speaker, which was also replaced free of charge. I was very happy with the time it took (30 to 45min) and with the overall friendly atmosphere of the service centre and Sham specifically. I would definitely recommend it to others and also put in a good word for Sham! More

I came in to this dealership as I had a bad experience at the Scarborough location. The friendliness I received right off the bat from Aldrin was spectacular. My car was missing a clip underneath the driver' the Scarborough location. The friendliness I received right off the bat from Aldrin was spectacular. My car was missing a clip underneath the driver's side door from a possible pot hole or service at the previous Scarborough location. Since it happened a day after my oil change I figured it was the Scarborough location. I decided to come to this one and see how the service was because I wasn't happy at the other. I never felt appreciated, but here I felt like I mattered. I felt they really cared for my business and car. They fixed my car so quick and easy I was impressed. I plan to come here for all my service from now on. Thank you Aldrin! More

Lee is a very friendly and polite,approachable person and is recommendable dealer. he is a very professional and does good customer service,what I've experienced today he showed details and lots of explanati is recommendable dealer. he is a very professional and does good customer service,what I've experienced today he showed details and lots of explanation I'm very satisfied on how he help us. More

This dealership consistently has excellent, friendly service, which is why I gave it an excellent rating. Alisha was very helpful in solving my paint problem and the whole service team is very good. Hig service, which is why I gave it an excellent rating. Alisha was very helpful in solving my paint problem and the whole service team is very good. Highly recommended. More

I have always received quality service at Toyota and I have always received quality service at Toyota and Lexus on the park. Such service builds great relationships. I want to compliment one of your exc I have always received quality service at Toyota and Lexus on the park. Such service builds great relationships. I want to compliment one of your excellent employees, Mr. Lazar Lazarovski. Thank You More

I have 2 vehicles that I have had serviced at TOTP over the last couple of years and have been fortunate to have either Sameer Shivji or Sham Rattanshi as my service advisor each time. The customer servic the last couple of years and have been fortunate to have either Sameer Shivji or Sham Rattanshi as my service advisor each time. The customer service provided by each of them was exemplary. Every time I have had my vehicles serviced there, they have gone above and beyond what I would have expected from a service department. They always take the time and effort to explain in detail the recommended or required service and have always been able to answer any questions I have had. Sameer and Sham have been honest, friendly, professional and have ensured my satisfaction every time. Having this trust in a service advisor is extremely important to me. I have been to various dealerships over the years, but TOTP and in specific, the customer service and knowledge provided by Sameer and Sham have been by far the best I have experienced. More

Over the years past, I have had all my Toyota vehicles Over the years past, I have had all my Toyota vehicles serviced at a number of Toyota locations and concluded that the Toyota on the Park Service Ce Over the years past, I have had all my Toyota vehicles serviced at a number of Toyota locations and concluded that the Toyota on the Park Service Centre excels in quality of service, facilities, knowledgeable, helpful and courteous service staff namely Kasian Morota whom I have known from LawrenceToyota, Alisha Shaw, and Hon Ho who takes care of my sister's Toyota. We are always confident of the work done properly to our vehicles. Michael Nagata More

My experience at Toyota on The Park service can be summized in two words...Consistent Excellence. Having worked in the field of customer service in for over 10 years it is clear that the point of ser summized in two words...Consistent Excellence. Having worked in the field of customer service in for over 10 years it is clear that the point of service contacts that i have made through this dealership's service department has epitomize what has made Toyota a leader not only in the automobile industry but also in the area of customer service. As soon as you drive in you are greeted with a smile and extremely knowledgeable staff which as a customer totally puts your mind at ease and know that they speak from experience. More