Toyota On the Park

Hon Ho has been taking care of me and my 2007 Yaris for Hon Ho has been taking care of me and my 2007 Yaris for several years. He is an extremely personable individual who always goes out of his way to be Hon Ho has been taking care of me and my 2007 Yaris for several years. He is an extremely personable individual who always goes out of his way to be helpful, reassuring, honest and professional. It's nice that he also has a good sense of humour! On the few occasions that Hon has not been available, Alex Chan has also been a pleasure to do business with. The South African gentleman who runs the shuttle-bus (sorry, I don't remember his name!) is also a personal favourite. His service is prompt, courteous, and he has excellent road etiquette. On some occasions I've had to wait around several hours in the restaurant upstairs. What could easily be a tiresome experience is, instead, quite a pleasant interlude in a busy day. The food is just fine, the service very friendly, and it helps that the space is light and airy with plenty of comfortable seating. I enjoyed a good 45 minute nap there just last week! This is by far the best service centre I've ever used, whether in the US, UK, SA or here at home in Canada. More

I have given the rating I did because from the moment I entered the Service Centre, I received very friendly, helpful efficient service. Alisha greeted me with a "Welcome to Toyota". This was my first ser entered the Service Centre, I received very friendly, helpful efficient service. Alisha greeted me with a "Welcome to Toyota". This was my first service on my Rav 4. She informed me what would be done to the car and how long it may take. I told her that my brakes were squeaking and she set up having them looked @ as well. She also told me where the Customer Lounge was and that she would call me when the service was complete. She also asked if I wanted a car wash. The job was completed faster than I thought and everything, that was done, was done efficiently and clearly. It is nice to have a clean car too! I even received 2 chits to get 2 more car washes. Alisha was pleasant, friendly and efficient and said to contact her if I needed future assistance. I was very pleased with the attention she gave me! She is an asset to your organization! More

The service was quick, efficient and easy to transact. The service was quick, efficient and easy to transact. I love the customer lounge where I can do useful work while waiting for the service (done in The service was quick, efficient and easy to transact. I love the customer lounge where I can do useful work while waiting for the service (done in about half an hour while I waited). It's clean, comfortable and quiet. More

I WENT FOR OIL CHANGE & TIRE ROTATION - THE CONSULTANT ALSO HELPED ME IN CHANGING HEAD LIGHT BULB AND WIPER BLADES WITH PLEASURE AND I GOT CAR WAS TOKENS - WHICH IS SAVING ME MONEY. CONSULTANT ALSO HELPED ME IN CHANGING HEAD LIGHT BULB AND WIPER BLADES WITH PLEASURE AND I GOT CAR WAS TOKENS - WHICH IS SAVING ME MONEY. More

we were looking for a used rav4 and bob was very helpful, he showed us three rav4's eventually we picked out a sleek black 2011 rav4, when the time came round to do financing he was very understanding of our he showed us three rav4's eventually we picked out a sleek black 2011 rav4, when the time came round to do financing he was very understanding of our budget, so when he gave us the prices he explained to us why the price was like that. At the time we were doing a trade-in (2006 Toyota corolla for the rav4) he helped us every step of the way eventually came to a reasonable deal, so the paperwork began, the point is that Bob is a very helpful and understanding sales advisor, so if you want to buy a Toyota go to toyota on the park and ask for bob. :). More

I have always had a positive experience when taking my Toyota Corolla in to TOTP for service. The desk personnel are very well-trained, helpful, and polite. They are able to explain the work to be done, t Toyota Corolla in to TOTP for service. The desk personnel are very well-trained, helpful, and polite. They are able to explain the work to be done, the reason for it, and the price estimate. Sometimes the final price is less than expected. It is also great to have the courtesy ride home, with pickup, if the service time is significant. The team is doing a great job in keeping my car (2003) in great condition. I will only buy a Toyota when this one finally tells me it's time. More

I just want to commend the Toyota On the Park dealership on its professionalism of its staff over the four years that we have been bringing our Highlander in for service. It's a great service centre. Great on its professionalism of its staff over the four years that we have been bringing our Highlander in for service. It's a great service centre. Great staff, notably Paul Joseph, who has greeted us with a smile and very attentive to our needs. Keep up the great service! George Christopoulos More

Jason was very good and very knowledgeable. He went through the details very patiently and was very helpful. Jason is an asset to the company. We wish him all the best and good luck. Aziz and Shams through the details very patiently and was very helpful. Jason is an asset to the company. We wish him all the best and good luck. Aziz and Shamsha More

A few weeks ago, I was recommended to visit this location for purchasing my first vehicle. I was very pleased with the service that Ted had provided. He was very informative and helpful when it came to any q for purchasing my first vehicle. I was very pleased with the service that Ted had provided. He was very informative and helpful when it came to any questions or concerns I had. I am very excited about my purchase and if it hadn't been for Ted, I would probably still be looking for a car. He was very nice and patient, allowed me to test out many cars until I was ready to make a firm decision. I believe that Ted deserves the recognition of a perfect score since he truly did abide by his excellent customer service skills, gave me a fair price, took his time to understand what I was looking for and overall made me feel like an important customer. Hopefully in a couple of years when I am ready to make another purchase, Ted will still be there to help me find what I am looking for. More

I was referred by one of my friend to Ted and it was my first car in Canada. dealing with Ted made it so easy and pleasant to buy a car that I will not forget his name when any of my friends and family wan first car in Canada. dealing with Ted made it so easy and pleasant to buy a car that I will not forget his name when any of my friends and family want to buy a car. Ted went behind our expectation and even came and picked me up from my home and dropped me off at home and helped me with ins and price and everything. over all it was a great experience and I will for sure recommend Ted and the dealership to all my friends and family. Reza Roozafzoon More