Toyota On the Park

Very impressed with excellent service and professionalism. Was very impressed with the excellent service provided from the time I entered the service area to drop my car to the time I picked up my car late in Was very impressed with the excellent service provided from the time I entered the service area to drop my car to the time I picked up my car late in the afternoon. The staff, especially Mr Mario Ng ( I think he is the service manager), were very helpful courteous and professional. I felt like a VIP by the way Mr. Ng addressed me and provided me with the assurance and comfort that I have come to the right dealership to have my car serviced, my winter tires swapped and provided me with valuable and detailed information for my purchase of a new set of all season tires. It was not just me; while waiting for the complimentary shuttle to drop me at the nearest subway, I witnessed how he gave the same VIP treatment and courtesy to the other customers. The service consultant Mr Hon Ho was also very polite and professional and helpful. I have been to other dealerships in previous years for my other car and previously to a non-Toyota dealer; but Toyota on the Park is by far the best I've experienced. More

My first brand new car. I was in position of needing a new vehicle whether it was new or used and had thought about it for a long time. My previous car died and I had to mak I was in position of needing a new vehicle whether it was new or used and had thought about it for a long time. My previous car died and I had to make a decision and act on it. After doing research and comparing cars I had decided to test drive a 2014 Toyota Yaris at the local Toyota dealership. Brad Garrow from Toyota On the Park came with us on the test drive and gave me all the information I needed to start me on the process of considering a new car as opposed to a used vehicle. After a few days of thinking about it and reading the information I was given I made an appointment to talk about the financial process and choices. Brad was very informative and professional and answered all the questions I asked. After taking this information home he called and asked how I was doing in my process of thinking things over. He was never pushy or aggressive. After reviewing all the information and my options I decided to take a second test drive and I'm very glad I did. It was at that point that I decided to purchase a brand new 2014 Toyota Yaris and I'm very happy I did. It is my first new car. I have always driven used vehicles and I will never go that route again. Brad was great all through this process and didn't miss a beat in providing me with everything I needed to make the choice I wanted. Always helpful with the information I wanted and not pushy. I would do the whole process again. It can be a daunting experience to purchase a new car but I made good choice for myself and am happy with it. More

Fantastic dealership from start to service! We bought a 2014 Toyota Corolla because we wanted to stay with Toyota and particularly this dealership. We get all our maintenance done here on our pr We bought a 2014 Toyota Corolla because we wanted to stay with Toyota and particularly this dealership. We get all our maintenance done here on our previous car and will continue to do so because of the positive experiences with the service department team. From the moment you walk through the door you are greeted by friendly staff who truly work hard to make sure that you feel like all your needs are being met, you are comfortable, and you have an overall great experience. We highly recommend this dealership and would suggest the entire sales team that we worked with. They were each wonderful on their own merit and expertise areas but you can also tell they are a cohesive team and the overall atmosphere of the dealership is inviting, positive and enthusiastic. I think they like going to work. This entire team is conscientious, authentic in their interactions with you, knowledgeable on the product and services - you can tell they value their customers and will truly go the extra mile to ensure that you have a great experience from the moment you walk into their showroom to the time you drive out in your new car. They understand that buying new car is a big deal/decision and that sometimes it is difficult to part with your old one (9yr old Corolla) even for a younger, shinier model with A LOT more features. :) Just go see for yourself - you won't be disappointed! Sean Bonnet & Cheryl Gibbs More

Great Good customer service and excellent quality of work.I would certainly recommend Toyota on park . I love my new rav4 . Special thanks to Anthony trasm Good customer service and excellent quality of work.I would certainly recommend Toyota on park . I love my new rav4 . Special thanks to Anthony trasmundi More

Above and beyond. Working in the service industry I always strive to provide excellent client service in which this crew have provided me. We have a Toyota dealer close Working in the service industry I always strive to provide excellent client service in which this crew have provided me. We have a Toyota dealer close to me and yet I will drive an extra hour to get service here. Truly genuine people that will do the extra hand to help you. More

Alisha is great! I brought my car in for servicing and needed it done in 2 hrs. She made sure that it was done on time. She is very knowledgeable about repairs, very p I brought my car in for servicing and needed it done in 2 hrs. She made sure that it was done on time. She is very knowledgeable about repairs, very personable. and a pleasure to deal with. I won't go anywhere else to have our cars serviced. More

a good experience The overall experience was seamless. No waiting around. Pick up by shuttle on time. Everyone very pleasant and helpful. Some suggestions: The w The overall experience was seamless. No waiting around. Pick up by shuttle on time. Everyone very pleasant and helpful. Some suggestions: The waiting area is very "basic". It would be great if it was more comfortable and a food offering such as muffins, cookies and donuts for those waiting for their car to be serviced while the wait. Signage on the roadway showing the entrance to service. Current signage is misleading. Thanks Robert Horwitz More

Paul Barreto service excellence We recently concluded the purchase of a Camry XLE from this dealership. The main reason for the purchase was the level of service and complete dediac We recently concluded the purchase of a Camry XLE from this dealership. The main reason for the purchase was the level of service and complete dediacation towards customer satisfaction provided by Paul Barreto starting from the initial contact up to and then well after taking delivery of the vehicle. As one example we encountered diffficulty some time after taking the car with setting up and operating the communication package. Paul volunteered to help and spent considerable time addressing our problems and offered if necessary to help us again. I spent almost 40 years in engineering sales and management and learned during this period to recognize and appreciate the level of low-key professionalism demonstrated by Paul during the entire process. I sincerely trust that Toyota on the Park is properly cognizant of Paul's abilities and performance. Robert Morton 43 Ruscica Drive Toronto, Ont., M4A1R2 416 759 2727 More

A Pleasant Experience We just purchased a new Sienna, replacing our 12 year old model. We had previously bought a Prius from the Yonge Street location in 2008, and felt co We just purchased a new Sienna, replacing our 12 year old model. We had previously bought a Prius from the Yonge Street location in 2008, and felt completely satisfied with the experience, so we came back to the same team. Very friendly, thorough, and efficient. I would highly recommend Toyota on the Park. More

Purchase of 2014 Corolla I have previously dealt with this dealership and expected to buy our recent car there. I checked out some other dealers just to be sure and ended up c I have previously dealt with this dealership and expected to buy our recent car there. I checked out some other dealers just to be sure and ended up confirming that this is the best dealership to patronize. Employees mentioned above were both helpful in making the right decision. More