Toyota On the Park

Exceptional buying experience. We recently purchased our 4 Runner from Toyota on the Park and could not have been happier with the overall experience. Chris and Justin helped us wit We recently purchased our 4 Runner from Toyota on the Park and could not have been happier with the overall experience. Chris and Justin helped us with EVERY aspect of the transaction. The team here is truly knowledgable, and take such care of their customers. We felt at ease and confident in our decision and look forward to servicing out vehicle here. Plus our kids love the carwash and popcorn! Thanks so much! More

Exceptional customer service I recently went to the service at the toyotaonthepark service center and decided to write a review upon my experience.. "You've worked on my car since I recently went to the service at the toyotaonthepark service center and decided to write a review upon my experience.. "You've worked on my car since the beginning and I've always been extremely happy with your professionalism, efficientcy. and I have always noticed that all employees at this service center offers to each customer the best in service, quality and attitude". During my last visit I have dealt with Alisha Shah and Mario Ng who perfectly showed how customer should be treated. I owned a sienna which has 200000 km , I will never hesitate to come back again and again to this service center. Thank you! Please continue the good work! More

Excellent Customer Service My wife and I recently concluded our purchase of a new RAV4. We found that all aspects of the sale and delivery proceeded as promised. Brad thorough My wife and I recently concluded our purchase of a new RAV4. We found that all aspects of the sale and delivery proceeded as promised. Brad thoroughly explained all the new features and replied to our questions and advised us that we could call him at any time if necessary or bring the car in for further explanation. Benni concluded the sale and looked after all the paper work. She is very well experienced in handling all of the papers and transfers of documents to the ministry of transport. Benni is very intelligent and bright and always manages to smile. Ed and Helen More

Excellence Customer Service Thanks to Ted for amazing customer service. Me and my wife are happy with his helpful experience throughout the whole process. He is very honest Thanks to Ted for amazing customer service. Me and my wife are happy with his helpful experience throughout the whole process. He is very honest and knowledgeable. More

great customer service and very friendly staff. My purchase was very smooth, all information was provided and all my questions answered at all times. I bought a used vehicle and months later I neede My purchase was very smooth, all information was provided and all my questions answered at all times. I bought a used vehicle and months later I needed to get some information from the original owner and Chris Walters assisted me quickly with this matter with no questions asked. I would definitely shop for my next vehicle here again. More

Buying Rav4 Raymond was friendly and helpful. He answered all of our questions and was able to get the deal done quickly. I would rate him a 10/10 and will defi Raymond was friendly and helpful. He answered all of our questions and was able to get the deal done quickly. I would rate him a 10/10 and will definitely see him whe we're looking for our next car. More

DECEPTIVE BUSINESS PRACTICES TOYOTA ON PARK DIDNOT GIVE A COPY OF SALE AGREEMENT WHEN I SIGNED FOR A 2012 TOYATA YARIS . THEY DIDNOT OFFER THE 1 YEAR / 20,000 KM WARRANTY ON USED TOYOTA ON PARK DIDNOT GIVE A COPY OF SALE AGREEMENT WHEN I SIGNED FOR A 2012 TOYATA YARIS . THEY DIDNOT OFFER THE 1 YEAR / 20,000 KM WARRANTY ON USED CERTIFIED TOYOTA VEHICLES . THE CAR HAD BATTERY NONFUNCTIONING. NO OIL CHANGE DOCUMENTED FOR 16,000 KM . THEY SOLD ME $2700 EXTENDED WARRANTY WHEN BASIC WARRANTY ON CERTIFIED VEHICLE WAS NOT DISCLOSED . WHEN I ASKED FOR REFUND OF $6000 DEPOSIT THE GENERAL MANAGER TOLD ME YOU CAN GET $4000 REFUND OR YOU GET ZERO REFUND . VERY RUDE BEHAVIOR OF GENERAL MANAGER . I DIDNOT TAKE DELIVERY OF THE USED CAR BUT ONLY PARTIAL REFUND OF DEPOSIT IS GIVEN. THE MINIMUM DEPOSIT REQUIRED WAS $1000 BUT THE DEALERSHIP TOOK A $6000 DEPOSIT WHICH THEY REFUSED TO REFUND EVEN THOUGH THE SALES AGREEMENT WAS CANCELLED . THEIR TERMS AND CONDITION OF SALE STATE IF SALE AGREEMENT IS CANCELLED THEY SHOULD REFUND ALL THE DEPOSIT EXCEPT ANY EXPENSES INCURRED BY DEALERSHIP . HERE THERE IS NO EXPENSES INCURRED BY DEALERSHIP AS THE CAR WAS NEVER DELIVERED OR USED AT ALL . EVEN THE FINANCING DID NOT GO THROUGH THE BANK . I HAD TO DISPUTE WITH MY CREDIT CARD TO GET MY REMAINING DEPOSIT OF$2000. THE DEALERSHIP COULD HAVE KEPT $1000 WHICH IS THE MINIMUM DEPOSIT REQUIRED AND REFUNDED ME THE REST BUT THE GENERAL MANAGER REFUSED TO REFUND MY $2000 AT ALL . VERY DECEPTIVE BUSINESS THAT DOES NOT FOLLOW THE TOYOTA CERTIFIED CAR GUIDELINES GIVEN ON TOYOTA.CA WEBSITE . More

Excellent service and friendly staff I recently visited this dealer and actually purchased a Lexus from its sister dealer. my experience was great and with ease. Ted was very understandin I recently visited this dealer and actually purchased a Lexus from its sister dealer. my experience was great and with ease. Ted was very understanding of the kind of vehicle i wanted and gave his time and effort to give me the options available. would recommend this dealer to anyone. More

Great Customer Service Brad was great to work with, he picked me up, gave me a tutorial on all the bells and whistles on the car, gave me a follow up phone call, and even wh Brad was great to work with, he picked me up, gave me a tutorial on all the bells and whistles on the car, gave me a follow up phone call, and even when I had trouble understanding the voicerecognition system he took the time to explain it More

Excellent Sales Representatives Excellent sales and customer services techniques and ready to take ownership. And try to solve your problems and keep your satisfaction on top and hav Excellent sales and customer services techniques and ready to take ownership. And try to solve your problems and keep your satisfaction on top and have friendship behavior . More