Toyota On the Park

Great Service Alisha was accommodating, and she explained in simple words what the service was and why it was needed. I will definitely continue to service my car Alisha was accommodating, and she explained in simple words what the service was and why it was needed. I will definitely continue to service my car at this dealership. More

Great Experience Selvana came to help me within minutes of me entering the dealership. She was extremely friendly and helpful and a real pleasure to deal with. Benni Selvana came to help me within minutes of me entering the dealership. She was extremely friendly and helpful and a real pleasure to deal with. Benni was also very nice and helpful. Was actually really easy and I loved that I had two women helping me which made it feel less intimidating. More

Customer Satisfaction Since that I trully understand Toyota Way from my professional work experience in Japan at Toyota Motor Corporation purchasing division, I felt in hom Since that I trully understand Toyota Way from my professional work experience in Japan at Toyota Motor Corporation purchasing division, I felt in home when I arrived at Toyota on the Park, but this time from the customer side. The fact is that Eugene and Benni made a hard effort to find my best deal for a Prius beyond that I was looking for, in other terms they exceed my expectations. I started from a Prius C and finalize with an outstanding Prius Standard Package taking in consideration Eugene´s advices and excelent financial rates from Benni´s field. As a team they made my dreams come true and they really understand what is the customer satisfaction how important it is. In japanese it is common to say "gambaru ????" which it means make your best effort, Eugene and Benni made their best efforts to listen my needs, to attend them and delivered more that I was expecting. Now they started "Hajimemamsu" a long term relationship. Thank you very much for your excellent service and I always will recommend them... Domoarigatougozaimasu - ??????????? More

Toyoto car I would give them an excellent review because they attended to our needs. We are looking for a vehicle that we were able to purchase ASAP. Test drive I would give them an excellent review because they attended to our needs. We are looking for a vehicle that we were able to purchase ASAP. Test drive was done and the sales (Jed) was able to provide us with his opinion of what best vehicle suited our needs and budget. He and Aaron, were able to provide us with a reasonable vehicle package. As for Benni, she was very patient while we contemplated on what package to take. She even offered other options to lighten our load. Upon purchase, she was efficient in helping us obtain our vehicle ASAP, by providing us with step-by-step instructions to ensure no delays in picking up our vehicle. More

bait and switch price I contacted Conrad about new 2014 tundra. He was very eager to make a deal and called me at home several times. When we finally agreed on a price I contacted Conrad about new 2014 tundra. He was very eager to make a deal and called me at home several times. When we finally agreed on a price I was willing to make the drive from Niagara to Toronto. I asked him to send me all the pricing in an email. I printed this up and my wife and I headed to Toronto. When it came time to sign the paper work I noticed the total price was $11,000 more than we agreed on. It was way more than the price advertised on auto trader. Oops he said. Then they adjusted the price to $5,600 more than we agreed on . My wife and I finally caved and ended up paying just over $1700 more than the price he told me was a mistake. I would love to know how often this happens. There would have been plenty of high fives in the office if our new car excitement had caused us to sign the contract without double checking. we could have easily paid $11,000 more if we were only looking at the bi weekly payments. My wife and I try to be careful but still we were mislead. If my son or daughter bought there first car and fell for this scam I would feel terrible. Please check every number before you sign. It is worth the time. Jim P More

Justin works for you to get the best deal for the customer, that's me, and the dealership. The best part was that Justin did not appear "pushy"..He seemed to go beyond wh to get the best deal for the customer, that's me, and the dealership. The best part was that Justin did not appear "pushy"..He seemed to go beyond what would be expected to make the sale a win-win. Along with the management and finance team, Justin would be recommended for my next purchase, or yours. More

Amazing Customer Service and Support Ted has been amazing to us, helping us in buying a a car at Toyota on the Park. He has been helping us throughout the process with a friendly customer Ted has been amazing to us, helping us in buying a a car at Toyota on the Park. He has been helping us throughout the process with a friendly customer service and with lots of patience. I recommend Ted to anyone who is going to buy a Toyota from Toyota on the Park More

My family and I had a great experience! It was a great idea buying a car at Toyota On The Park, we got the perfect car we needed and for a good price and there was good service everyone we m It was a great idea buying a car at Toyota On The Park, we got the perfect car we needed and for a good price and there was good service everyone we met spoke with great respect and kindness. My overall rating for this dealership is excellent. Especially working with Chitra Selvanathan was really great, she is the main reason for getting the perfect car we needed for a really good price. More

Experience with Toyota on the park My experience with Toyota on the Park was very comfortable they were very helpful and helped me to find the right car for me. Thanks My experience with Toyota on the Park was very comfortable they were very helpful and helped me to find the right car for me. Thanks More

Great Service I needed information on a used car and was introduced to Bob Gilbert. He answered all my questions and my son's questions. He is extremely knowledgeab I needed information on a used car and was introduced to Bob Gilbert. He answered all my questions and my son's questions. He is extremely knowledgeable and patient. I did not feel pressured at all. He was honest and friendly. Thanks to Bob, I feel I have purchased the car I have been looking for. Bob also went above and beyond providing information after I purchased the car. I would recommend Bob to any of my friends looking to purchase a Toyota. Lynn More