Toyota On the Park

Never go to this car dealership and sales person Chitra Selvanadhan . Unprofessional , deceiving and lying dealorship . One of worst experience of my life time . We went on March 29 th to book Camry XSE Selvanadhan . Unprofessional , deceiving and lying dealorship . One of worst experience of my life time . We went on March 29 th to book Camry XSE AWD supersonic red and was told by the salesperson that we had wait for 2 months to get our car. We got a call last week that our car has arrived , we did the insurance and registration and went on May 22 to pick our car . We were shocked to see them color code as WHI when we were signing the ownership papers. When asked they told it's the color code windchill not white. On googling I found that windchill is indeed the Color code for white and the model was V6 not the one we wanted either . It was a white Camry with red interior - one of the ugliest car that I have seen Then they gave us 3 options . Either to take the white or cancel or wait till August for the red one (which is not even guaranteed) . We were asked to come back on Tuesday as Saturday is their busy day . We were so annoyed and asked for the manager. The manager came and told us that somehow how car order was changed to white but they don't know how , but he never shows any proof for that . Then he said they have a XSE hybrid which can be delivered in a week . He said the only difference was it's an hybrid engine instead of AWD but everything else is same. Later on my own research I found that XSE hybrid doesn't have panaromic roof .when asked he told that they have 36 vehicles z they can't remember details of every model . This was my first car and they made my experience so bad . It was a sales malpractice where they tried to push us a car which we didn't want . More

She doesn’t listen to you. She tried selling us a white camry when we waited two months to get a red camry. Thank God we noticed the color code before completing the signature on the delivery documents or camry when we waited two months to get a red camry. Thank God we noticed the color code before completing the signature on the delivery documents or we would have been trapped by this dealer into buying the car we didn’t want. Totally unprofessional and rude. She shouldn’t be doing business. More

We are very satisfied about by yung a car from chithra selvanathan. She is very nice and humble. She is also honest when darling with customer. I will definetely give her 5 stars selvanathan. She is very nice and humble. She is also honest when darling with customer. I will definetely give her 5 stars More

Best experience I have ever had that was great and I am going to recommend it to my friends .I am satisfied with everything and hop to continue working with them going to recommend it to my friends .I am satisfied with everything and hop to continue working with them More

What can I say, a car dealer is a car dealer. I don't know why they rap on used car salesemen, in my limited experience new car salesemen are just as bad. Or maybe I just got unlucky with the salesman th know why they rap on used car salesemen, in my limited experience new car salesemen are just as bad. Or maybe I just got unlucky with the salesman this time. I only buy a new car about once every ten years. I came in with what should have been a quick and easy deal. They had exactly the car I wanted in the showroom already, and I was willing to buy it immediately. Instead of a 15-minute transaction it took hours (literally, hours) of me waiting for the salesman to go "talk to the manager" (does anyone really still fall for that?) In the end I got the car for a reasonable price, but it will take me a while to forget all that unnecessary stress. The plates were supposed to be transferred from my old car. Easy, right? Oh no. I had to rush to the dealer the day before pickup with 10 minutes notice to give them the old plates. I can only assume that transferring existing plates is extra work for the salesman, so he "strongly encouraged" me to get new ones. And he gave me some lie about how "it costs you more" to keep the old plates. Because the financing person (who overall did a pretty good job) wasn't sure about the minimum financing amount I was supposed to be told what amount I'm supposed to write on the draft, but do you think anyone told me? No, I had to call and leave a message to find out. She sent the amount to the salesman, but he didn't think it important to call and let me know. When I came to pick up the car I got this interesting question: "you brought a void cheque, right?". Yes I did. Lucky that I already knew that I need to bring one and didn't need to be told in advance. I asked if I will get copies of every paper that I signed on pickup. The salesman told me yes. 5 minutes later he was handing me a stack of paper about half the size of what I signed, and no explanation of where everything else was. I was too sick of trying to talk sensibly with this jerk, so I didn't even bother insisting. Newer Toyotas come with this thing called "Connected Services". For privacy-conscious people that is a nightmare. Luckily Toyota does not (and by Ontario law - can not) require that you consent to all that data collection. But in this dealership the Connected Services agreement comes with the "I consent" box pre-checked. When I said I don't intend to have those services enabled I got another lie: "you cannot pick up the car unless you agree to it". Another (I lost count) trip to the manager and it turned out that in fact I am not required to volunteer give up my privacy when I buy a Toyota vehicle. My time is valuable, and I especially hate when people treat me like I was born yesterday. The "delivery specialist" dude I dealt with in the end was great. Polite, honest, and respectful of my time. The financing person and receptionists were great too. Unfortunately I wasted so much time and mental stamina with the salesman that I can't make myself click the 3-star "average" rating, even though I suspect my experience would have been very similar in another dealership. More

This car dealership is amazing, I was looking to buy a car a Toyota highlander and found this car dealer Toyota on the park , the moment I called the dealer I was transferred to Peter da Costa who seems v car a Toyota highlander and found this car dealer Toyota on the park , the moment I called the dealer I was transferred to Peter da Costa who seems very knowledgeable and willing to help me, Peter is amazing very patient. I love this dealership wow More

I got excellent service from Paul and Jason.They were nice, they explained all the things I needed clarification on and answered all the quaetsions I asked. nice, they explained all the things I needed clarification on and answered all the quaetsions I asked. More

Toyota was prompt to bring us a demo car and arrange a fast delivery of new car in colour we wanted. Very pleased it could all be arranged at our home. fast delivery of new car in colour we wanted. Very pleased it could all be arranged at our home. More

What a pleasure to work with Andrew! We had been leaning towards the 2022 Hyundai Tucson - but thanks to Andrew's deep knowledge and sensible advice it did not take us long to decide for the 2021 RAV4 XLE A towards the 2022 Hyundai Tucson - but thanks to Andrew's deep knowledge and sensible advice it did not take us long to decide for the 2021 RAV4 XLE AWD. Also thanks to Andrew and Shelly the whole purchase process was very smooth, efficient, fast - and the car is amazing! More

never ever go to see chitra selvanathan at Toyota on the park! she will trap the people with $1000 deposit ! Ask all your questions before you give the money to her and when you are signing the agreement, park! she will trap the people with $1000 deposit ! Ask all your questions before you give the money to her and when you are signing the agreement, please read carefully, she just wants to sell the vehicle, Too bad to see how tamilian are fooled! More