Toyota On the Park

Very, very helpful and friendly staff - all around I had heard from friends and relatives that this dealership was exceptionally customer-oriented. I had been going there for service since my move to D I had heard from friends and relatives that this dealership was exceptionally customer-oriented. I had been going there for service since my move to Don Mills. Not a single complaint there. I had casually looked at upgrading my Avalon from a 2013 to a 2015 to benefit from the many small improvements made by Toyota on this model. But I had not considered switching for another year, at least. Well, Jure, Mohammed and the team gently convinced me that the time was now, and that a demonstrator unit on their lot should be my next car. That did not take too much convincing. We agreed on the terms of the 'switch' and the deal was done. A win-win situation, if I ever saw one. Thanks to all. More

Very responsive, clear and honest Friendliness and customer service is the main focus of the team as far as I have experienced it in my 3 visits since I bought the car. The team knows Friendliness and customer service is the main focus of the team as far as I have experienced it in my 3 visits since I bought the car. The team knows their stuff and there seems to be very little up-selling happening. Overall a 4.5 out of 5. This gives them a chance to improve. More

Hey Ted, You're great, hmmm...Did I tell you 're great? :-) Ok, If you're reading this, first of all, Yes, I'm a happy customer and why should you go to Toyota On The Park and make your deal with Ted? Dealing w Ok, If you're reading this, first of all, Yes, I'm a happy customer and why should you go to Toyota On The Park and make your deal with Ted? Dealing with Ted is not only smooth and stressless but also very informative and pleasant. Unlike some dealerships I visited you may not feel any pressure tactics from Ted. (we all know how manipulative it is , right?) Finding your dream car and fits within your budget and needs is Ted's professionalism. Challenge of selecting the "Trim" of the car? Just leave it to him. He will tell you the differences and the benefits. You will know all about your selected car within half an hour. I appreciate Benni for a smooth transaction procedure. At last, If you are loyal to your favourite Toyota brand car like me, you are on the right track, fuel economy, stylish driving and easy maintenance are some of the top rated features of this brand. Thumbs up "Toyota On The Park" you always have a great selection of late model, clean and well equipped vehicles on your lot. So, with the combination of excellent staff and vehicles to match as well as your focus on customer satisfaction, this makes your dealership stand head and shoulders above the others. Great job Ted, you already know that, " I'll be back" :-) More

We wanted/needed a car Sometimes looking for a new vehicle is a tug of war. What you need versus what you want. What you want versus ... Very good Options and information Sometimes looking for a new vehicle is a tug of war. What you need versus what you want. What you want versus ... Very good Options and information without trying to push More

Roadside assistance support Our car failed to start today during rush hour. We called our dealer service dept. and spoke with Alisha, who immediately diagnosed a battery problem, Our car failed to start today during rush hour. We called our dealer service dept. and spoke with Alisha, who immediately diagnosed a battery problem, and gave us instructions. Although the tow truck arrival time estimates provided by the roadside service people could be improved, Toyota on the Park service and the road side service technician were excellent, and I was back on the road before noon. Thanks guys! More

AMAZING SERVICE We Leased our first car in 2011 with Paul and have recently returned to upgrade our vehicle. I couldn't say enough positive things about Paul. He is v We Leased our first car in 2011 with Paul and have recently returned to upgrade our vehicle. I couldn't say enough positive things about Paul. He is very kind & patient. He answered all of our questions (We had many!) and helped us get into a vehicle that would suit our family needs! Thank you so much for all of your help Paul!! More

Fast and efficiient We always deal with Alisha for service and she is knowledgeable and clear about what service is required, why and what's absolutely necessary for safe We always deal with Alisha for service and she is knowledgeable and clear about what service is required, why and what's absolutely necessary for safety. More

ALISHA EXCELLENT SERVICE. ALISHA WAS FRIENDLY AND HELPFUL. SHE MADE SURE MY CAR WAS SERVICED EFFICIENTLY AND EFFECTIVELY. WHILE I WAS GIVEN RECOMMENDATIONS EXCELLENT SERVICE. ALISHA WAS FRIENDLY AND HELPFUL. SHE MADE SURE MY CAR WAS SERVICED EFFICIENTLY AND EFFECTIVELY. WHILE I WAS GIVEN RECOMMENDATIONS THERE WAS NOT THAT PRESSURE TO HAVE THE WORK DONE AT ANY OTHER PACE THAN MY OWN. More

Excellent customer service from Jason Banwell I bought a used vehicle from Toyota on the Park. Although Jason was not the original salesperson who sold me the car, he went above and beyond for me, I bought a used vehicle from Toyota on the Park. Although Jason was not the original salesperson who sold me the car, he went above and beyond for me, and provided excellent customer service when I picked up the car. Although the car was not a Toyota vehicle, he was able to give me a very detailed demo of most of the features of the car. He even went to great lengths to answer my questions by googling about the car on his phone. That demo was very useful and enabled me to learn about the car features very quickly. Jason is also a very patient and nice person to deal with. Thank you Jason for all your help. Very much appreciated. More

Helpful Sales Staff Everyone we dealt with was friendly and helpful, but I'd especially like to thank Irfan our salesman who spent lots of time going over everything and Everyone we dealt with was friendly and helpful, but I'd especially like to thank Irfan our salesman who spent lots of time going over everything and stayed late for us one evening. I'd definitely buy another car through Irfan and will be recommending his services to others. More