Township Chevrolet Buick GMC Ltd.
Summerside, PE
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ELATED!!! What an awesome experience.! We had previously mentioned to the amazing "Eddie Shea" several months before that we would be looking for another auto i What an awesome experience.! We had previously mentioned to the amazing "Eddie Shea" several months before that we would be looking for another auto in the spring of 2016 for long distance travelling. Low and behold Eddie remembered us in January when the dealership got in an auto he instantly knew I would love. Eddie, with his usual amazing sense of humour, gave us a call and met every expectation!! Little did we know that he had been promoted but he still dealt with us and even introduced me to the new manager!! Ryan Williams was super when we went for a test drive. He has a way of making you feel so comfortable and with his great wit, he showed me how to work all the new gadgets and we had a great laugh while doing it!! Philip MacLean, with his usual soft spoken manner and expertise, had the paperwork completed promptly and reviewed all the warranty policies to ensure we had what we required. Allan Hubley ensured the car was spotless inside and out while Marvin Weeks ensured we were completely satisfied!! A totally amazing experience! Township must be fully aware of the wonderful, friendly, humorous staff they have as the teamwork displayed is very evident. It appears to be a fantastic place to work as it sure is a great place to visit!!! Still elated with our purchase!!! Thanks so much everyone!!! More
Car sales Can not say enough about Adam Riggs, he went above and beyond keeping in touch and doin whatever he could to meet my needs and to answer any questions Can not say enough about Adam Riggs, he went above and beyond keeping in touch and doin whatever he could to meet my needs and to answer any questions, his friendly, professional and humorous manner made him very approachable and easy to talk to! Lord knows he needed a sense of humor when he took me and my sister out for a drive lol THANK YOU very much Adam you made buying my first car a wonderful experience!!! David Heckbert I found very professional, very easy to talk to, being a bit scared with this all being new to me, he made it very easy THANK YOU David , taking time out of your busy schedule to call and introduce yourself meant a lot! Daniel!! What can I say!! You are a riot!! You are exactly what people need to see entering the building!!! You are very funny yet professional, although trying to swindle anything out of you was not easy lol THANK YOU Phillip MacLean, very kind and patient, excellant at your job! You were the last person we seen on our journey and you made it all worth it THANK YOU! I will highly recommend Township my experience was excellant and couldn't have asked for more!! Keep up the great work guys and thanks so much!! Tracy Albert More
Very poor service I bought a vehicle from this dealership which the purchasing stage went well but the service since I bought it has been flat out terrible. The servic I bought a vehicle from this dealership which the purchasing stage went well but the service since I bought it has been flat out terrible. The service done on my vehicle was done incorrectly and ended up ruining the rotors. Then I was told that the tires on my 2011 vehicle need to be replaced 6 months after purchasing it, then when I questioned why the tires needed to be replaced so soon I was then told they were fine. I bought new winter tires to have them put on and to have a wheel alignment done. The tires were put on but they failed to do the wheel alignment. Then when the vehicle went back in to have the wheel alignment done I believe the hub caps weren't put back on properly because they all fell off. We had just purchased them and were out $240 dollars. I talked to the owner and he gave me a free oil change for my troubles. I think that is insignificant considering all the terrible service I received, I actually haven't used the free oil change yet and to tell you the truth I'm a little nervous to trust them to do a simple oil change properly! My vehicle goes in this Thursday to have winter tires taken off and all season tires put back on along with an oil change. We will see how that turns out! I'm not keeping my hopes up for good service. More
WE feel like we are one of the family now! From the moment we arrived we were welcomed and given personalized customer service in a manner rarely found these days. Nicholas, Daniel, Shawn and T From the moment we arrived we were welcomed and given personalized customer service in a manner rarely found these days. Nicholas, Daniel, Shawn and Tamara ensured we were comfortable, not pressurized yet able to fully explore the potential purchase we had in mind. We ended up driving home in our new vehicle, all from just one visit to the dealership. Thanks everyone for making this a great and memorable experience. Gordon and Ann More
New vehicle purchase Excellent car buying experience! I would definitely recommend Township Chevrolet Buick GMC Ltd to anyone who is interested in purchasing a new Genera Excellent car buying experience! I would definitely recommend Township Chevrolet Buick GMC Ltd to anyone who is interested in purchasing a new General Motors vehicle. More
great service The team worked hard to find me exactly what I was looking for. They were friendly and customer service was the best I have ever seen at a dealership The team worked hard to find me exactly what I was looking for. They were friendly and customer service was the best I have ever seen at a dealership More
Purchase of new truck and installation of accessories My experience of yesterday, April 27, is well known by Daniel, BOTH Adams and service staff. Please train your reception staff to be more diligent wh My experience of yesterday, April 27, is well known by Daniel, BOTH Adams and service staff. Please train your reception staff to be more diligent when directing calls. On two occasions I have been connected to the wrong Adam when I have expressly asked for Adam RIGGS. I usually do not need to speak with the dealership principal !! Although the arrangement for the courtesy driver to pick me up at 2.30p.m. did not happen,( I waited for fifteen minutes before contacting the dealership), the cab that was sent by the dealership arrived within minutes. No explanation has been given as to why the pick up arrangement fell through I was assured by service that the work on my truck would commence right after lunch or at 3.30. depending on availability of a technician When I returned to the dealership around 3.00p.m. no work had been done and there was no record of the work order. I was told that the work would be done by 6.00. I elected to reschedule and the work was completed to-day, April 28. I appreciate the complimentary exterior clean. Adam Riggs is friendly, yet businesslike and most helpful. I would have no hesitation referring future customers to him. Daniel is a pleasure to deal with Overall, in spite of the glitches of yesterday, I am satisfied with the Dealership and I hope future service matters run more smoothly More
I'll be sure to buy my next car here! Gone are the days you dreaded to talk to auto sales people. Nancy and I felt very welcomed and never felt pressured. Frank, Daniel and Philip made us Gone are the days you dreaded to talk to auto sales people. Nancy and I felt very welcomed and never felt pressured. Frank, Daniel and Philip made us feel like we were spending the day with family members. We had some laughs while they maintained their professionalism. Nancy and I always felt comfortable. We haven't purchased a new car for quite sometime and I felt the whole process was very seamless, with no hitches or surprises. We have a new family with Township, and we will recommend you to all our family and friends! I will say we had planned on visiting a few other dealerships the day we met Frank, but changed our minds and stayed with Township. He looked after us. We just wanted to buy our car from Frank. More
very professional and well mannered crew. Good service. Good people. Good car. Really nothing negative can be said about this dealership or the employees that work there. Always greeted wit Good service. Good people. Good car. Really nothing negative can be said about this dealership or the employees that work there. Always greeted with a smile, a cup of coffee and everyone treated me as a person and not as a client. 10 out of 10 More
Great service It was all around great service on everyone's part! They were an awesome bunch to deal with and had the vehicle ready to go with our accessories added It was all around great service on everyone's part! They were an awesome bunch to deal with and had the vehicle ready to go with our accessories added in no time at all! Great work Township!! More