Thornhill Hyundai

Professional and friendly service My name is Clint and I'd like to recommend Irene and the team at Thornhill Hyundai. My wife and I bought a new 2015 Elantra at the end of October. F My name is Clint and I'd like to recommend Irene and the team at Thornhill Hyundai. My wife and I bought a new 2015 Elantra at the end of October. From the moment we walked into the dealership, Irene was there to help us with all of our questions and concerns. Most importantly, Irene was very honest and upfront about the options available to us and as well as the cost. We never felt pressured to buy or agree to something, everything was very comfortable. Irene and the team at Thornhill Hyundai went the extra mile to make sure we got a good deal on our car. If you are considering a Hyundai, this is the place to go. And as for the Elantra, fantastic car! Thanks for your hard work Irene! More

Good first time buy Bought my first new car, 2015 Hyundai Elantra. Derek was very helpful in choosing the right car for me. Also, he was able to work out a great price fo Bought my first new car, 2015 Hyundai Elantra. Derek was very helpful in choosing the right car for me. Also, he was able to work out a great price for my budget. Would highly recommend anyone looking for a Hyundai to speak with Derek. He will try his best to get the right deal for you! Thanks Derek!! More

Good experence My name is Faranak. I recently purchased a 2014 veloster turbo from them. I am very pleased with my purchase so far. I do really enjoy driving my new My name is Faranak. I recently purchased a 2014 veloster turbo from them. I am very pleased with my purchase so far. I do really enjoy driving my new car. Irene was really helpful in every step of my purchase. She was very well organized and knowledgable . Overall I had a good experience with her and her ongoing assistance. I could not ask for more. thanks again Irene. More

Very satisfied I was looking for a good pre-owned car and spent weeks going to various dealers which I found tiring and frustrating. Fortunately I found Thornhill Hy I was looking for a good pre-owned car and spent weeks going to various dealers which I found tiring and frustrating. Fortunately I found Thornhill Hyundai and dealt with Irene Song. I found her knowledgeable, patient and most importantly she listened to what my driving needs were. As a result after two visits she found the perfect car for me, a Kia Rio in excellent condition which I just love. I am a senior citizen and I felt very comfortable in that dealership, with no pressure and excellent salesmanship. Would recommend Irene Song and the dealership. N.M. More

Way to go, Irene! I recently purchased a pre-owned 2012 Santa Fe from your Thornhill location. I found the overall car buying experience at your dealership very pleas I recently purchased a pre-owned 2012 Santa Fe from your Thornhill location. I found the overall car buying experience at your dealership very pleasant. Irene Song's friendly and professional approach was noticed and very much appreciated. She went out of her way to simplify the overall car buying experience. She even went out of her way to make it enjoyable for my 6 year old son! Thanks for the donuts, Irene! My family is thrilled with our new purchase. I have already told both family and friends about the experience and just how impressed we are with our new vehicle and with Irene's efforts in finding us the exact vehicle we were hoping to secure. Signed One Satisfied Santa Fe owner More

Excellent customer service from Irene Song My name is Tony and I recently purchased a 2014 Santa Fe from Thornhill Hyundai. I am very impressed with Irene's knowledge, attitude, and professio My name is Tony and I recently purchased a 2014 Santa Fe from Thornhill Hyundai. I am very impressed with Irene's knowledge, attitude, and professionalism as a sales executive. We met a few times during my selection of the vehicle, I am a very picky person and had a lot of questions; yet Irene was patient enough to go over details with me and helped to select the right vehicle/model/features cater to my family's needs. I will not hesitate in referring Irene to family members, friends, and colleagues. Job well done Irene !!! More

Check engine light continually came on The check engine light on my 2011 Sonota Hybrid repeatedly came on, finally on the third return to the dealership they consulted with Hyundai Canada a The check engine light on my 2011 Sonota Hybrid repeatedly came on, finally on the third return to the dealership they consulted with Hyundai Canada and a replacement part was sent and installed. The dealership at all times took ownership of this problem and finally resolved the issue as a warranty item. More

Service Problem Rectified Immediately Recently I had a problem related to the servicing of my 2009 Sonata. I was very upset and disappointed with my experience with the Service Department. Recently I had a problem related to the servicing of my 2009 Sonata. I was very upset and disappointed with my experience with the Service Department. I sent an email with the details of my experience to the Dealership. Later in the evening, I received an email acknowledgment of my complaint with the promise that there would be a follow up. Within a few days Jeff Copan, V.P. / General Manager of Thornhill Hyundai and Richmond Hill Hyundai, called me on the phone. He was very concerned with my issue and wanted to clarify it and rectify the situation. Scott Provost did a thorough examination of my car and covered all the details with Jeff and I. As a result of the actions of both Jeff and Scott, my confidence in the Service Departments in both dealerships has been restored. I did not expect to be treated so well and I have been assured by Jeff that he has taken steps to make sure this situation/problem will not be experienced by future Service Department customers. Thanks again to both Jeff Copan and Scott Provost, you have restored my trust and confidence in the Dealership Service Departments of both Richmond Hill and Thornhill Hyundai. Paul Glionna Thornhill Ontario More