Thornhill Hyundai

Mystery Solved! Though it took several trips to identify the issue causing the battery of my 2012 Elantra to frequently drain over night the service team was determin Though it took several trips to identify the issue causing the battery of my 2012 Elantra to frequently drain over night the service team was determined to resolve the issue and they finally did! The attitude of Mimi and Derek with the service team was constantly encouraging and reassuring. They were not going to give up on me. Thornhill Hyundai and its customers are lucky to have such dedicated staff. Your hard work is appreciated and will always keep me coming back. More

Thank you Derek Giffin! You work a tail off to do your job. I'm happy customer! You are very knowledgeable and friendly. I've got excellent customer service. The best service You work a tail off to do your job. I'm happy customer! You are very knowledgeable and friendly. I've got excellent customer service. The best service ever! More

Derek giffin He treated us in friendly manner and provided good service to us. I would definitely go back to this location because he left very good impression of He treated us in friendly manner and provided good service to us. I would definitely go back to this location because he left very good impression of the dealership. More

Thank you Derek Giffin Thanks to Derek Giffin for the excellent service . He was kind and friendly and helpful Very professional and courteous. Best service experience for m Thanks to Derek Giffin for the excellent service . He was kind and friendly and helpful Very professional and courteous. Best service experience for me. Thanks! More

Luize Fon Goldring is the best dealer ever. Before three week I purchase Hyundai Veloster 2012 Tech. from Thornhill Hyundai, I found this car on website but I face problem with finance, therefo Before three week I purchase Hyundai Veloster 2012 Tech. from Thornhill Hyundai, I found this car on website but I face problem with finance, therefore I decided to ask for help from someones work there, so I met Luiza. I explain my situation and I told her I need to buy this car so badly but I had problem with finance price. She told me okay give me 15 min. I was sitting on the chair and watching her running from the office to other office and also to the manger to give me the best price. but in second I told myself even if she did not give good price I will buy this car because of her. Later on she came to me with beautiful smile and she said I got for you Saif. and I bought it. For her personality very remembrances, friendly, full of acknowledge, and comic. the last thing if going to Thornhill Hyundai ask for Luiza and you will get what you need. More

Thanks Derek Giffin Thanks to Derek for the wonderful service and the updates while I waited for the work to be done. you were friendly professional and very knowledgeabl Thanks to Derek for the wonderful service and the updates while I waited for the work to be done. you were friendly professional and very knowledgeable.. excellent customer service. R.Wood More

Quick and friendly service My car had a flat tire so we decided to come to Thornhill Hyundai to get it fixed. Derek was very friendly and offered us coffee and told us where the My car had a flat tire so we decided to come to Thornhill Hyundai to get it fixed. Derek was very friendly and offered us coffee and told us where the waiting area was. Despite being very busy and alot to do he quickly fixed our car within 15 minutes and returned it to us. Overall Derek was very friendly and very efficient. I enjoyed my visit to Thornhill Hyundai today as they fixed my flat tire in a very professional and efficient manner. More

Derek is a true customer service specialist From the moment I walked into the dealership, I felt welcomed by Derek's tone and demenour. Even though I was 15 minutes late for my appointment, Dere From the moment I walked into the dealership, I felt welcomed by Derek's tone and demenour. Even though I was 15 minutes late for my appointment, Derek took the time to go through the review of the available services and he offered a technical insight withouot pushing a sales agenda, which convinced me to do a full service next time around. I've actually always had a pleasant experience at this dealership, from the time I purchased my vehicle in 2013; I always return here for service. I always wait for the service at the premises and noticed they keep the areas very clean, and revamped at least once in the last 2 years or so. Nobody is "pushy" so I'm happy to make conversation and ask questions about my next Hyundai (I'm on my 3rd already!). Thank you for a great experience. Ramona More

Awesome It was a Saturday just before the family day long weekend and I needed to get the servicing done; Derek didn't waste any of my time and the oil change It was a Saturday just before the family day long weekend and I needed to get the servicing done; Derek didn't waste any of my time and the oil change with the break cleaning, tire rotation and pressure check was done within 2 hours. He also offered me the shuttle and Wando was very kind to drop me off at the nearby shopping mall. I am very satisfied with the job Derek has done and the service that he offered. Thanks - Syed More

BEST SERVICE Brought my car in for service, early on a snowy, Saturday morning. Derek Giffin greeted me in the Service Department. He was friendly, knowledgable a Brought my car in for service, early on a snowy, Saturday morning. Derek Giffin greeted me in the Service Department. He was friendly, knowledgable and humorous. He took the time to explain what was going to be done and how in easy to understand language while making jokes along the way. I was offered shuttle service, coffee in a warm waiting area with a television and kept up to date on what was going on during the service. My car was ready an hour early! Definitely, recommend Hyundai Thornhill and Derek Giffin! More