Team Ford

Horrible Bought a new ford escape, I really wanted a car starter...i told jay in sales I wanted it several times, fully willing to pay for it...never got it. W Bought a new ford escape, I really wanted a car starter...i told jay in sales I wanted it several times, fully willing to pay for it...never got it. When the deal was done around 9 at night , they put my old plate from the trade in on the escape, and let me drive away without insurance, I found that out a few days later when Terrence finally decided to call me, of course it was a sat and I couldn't deal with my insurance broker untill Monday. After dealing with my insurance a week went by Terrence had not processed my file and a payment for the truck i traded in came out of my bank...again had to go to team ford to deal with that. At this point in pretty mad and I tell jay I want a starter put in ...especially since I wanted it in the first place, jay brought over a guy who introduced himself as the store manager who says " I dont have to do anything for you" exact words...but then he says if I write a perfect survey he will agree to pay for a starter....what a surprise...i never got a survey to fill out.....this was the worse experience I could imagine More

HORRIBLE STAFF!! WORSE 1st experience in purchasing a (new) vehicle!! Evan, Freddy & Hector are ALL LIARS! Wish their child to deal with ignorance! (ur putting mine th WORSE 1st experience in purchasing a (new) vehicle!! Evan, Freddy & Hector are ALL LIARS! Wish their child to deal with ignorance! (ur putting mine through)! More

horrible experience This dealership lost my business simply because of not doing their research correctly as well as using high pressured sales tactics. They don't pay at This dealership lost my business simply because of not doing their research correctly as well as using high pressured sales tactics. They don't pay attention to dEtails and lie to the customers. Will not be dealing with them ever. More