Team Chrysler Jeep Dodge Ram - Service Centre

It is always a pleasure dealing with my service advisor . Carmine Perone is a professional .he knows his stuff (technical or otherwise) and I always acknowledge his advise when it comes to my vehicle . His i Carmine Perone is a professional .he knows his stuff (technical or otherwise) and I always acknowledge his advise when it comes to my vehicle . His interpersonal skills is very good and always takes care of me and my vehicle's need. I have known him now for a few years and I am very comfortable dealing with him because he is someone I can thrust with my car. More

Auto Service I purchased my car at this dealership back in 2012. Since then, I have been bringing my car to this location for service. My Service Advisor is Shane I purchased my car at this dealership back in 2012. Since then, I have been bringing my car to this location for service. My Service Advisor is Shane Marion. I continue to come to this location because of him. He is always professional. He takes his time to answer any questions I have and always provides his expert option. I never have to wait to get a drop off or picked up to work when leaving my car fro service. I am so happy with the customer service that is provided to me. I will continue to be loyal the this location. Lisa Galic More

Auto Service I enjoy coming hear for the great attention they give to my car for service. Shane Marion is my Service Advisor he is professional and always takes go I enjoy coming hear for the great attention they give to my car for service. Shane Marion is my Service Advisor he is professional and always takes good care of me when I take my car there he is the main reason of my visits to Team Chrysler. More

Great Service Experience After an oil change from the dealership, a vehicle leaked oil on my interlocking driveway. I contacted Gino Pennino, the Service Manager and explaine After an oil change from the dealership, a vehicle leaked oil on my interlocking driveway. I contacted Gino Pennino, the Service Manager and explained what ha[ppened. He immediately had someone come out and try to clean the driveway. This did not work, and I had to have someone come out and rearrange the interlocking stones and reseal the driveway. Gino agreed to pay for this service without any hesitation. I was very impressed how Gino took responsibility for the error and moved very quickly to resolve it. I would certainly recommend Team Chrysler"s Service Department, and I plan on coming to them when I purchase my next vehicle. I found them excellent to deal with. Tom Goldie More

Shane is very good service advisor Shane is very knowledgeable and professional: he knows customer needs and always tries to provide better and more convenient services. I am very happy Shane is very knowledgeable and professional: he knows customer needs and always tries to provide better and more convenient services. I am very happy with my several recent visits to their shop, during which Shane helped me for parts change services for my 2011 Grand Cherokee. These good services I received will definitely play significant role when it's time for me to consider where to buy my next vehicle. Mi Wang More

A Positive Experience After 2 previous Quick Service oil changes, the change oil indicator was not cleared from the dash display, which was an annoyance and inconvenience. After 2 previous Quick Service oil changes, the change oil indicator was not cleared from the dash display, which was an annoyance and inconvenience. Twice I had to go back, to have the technician come out and clear it. It was a nice experience this time, to have a pro-active service advisor, automatically volunteer to come out to double check that the change oil indicator had been cleared. More

Iizuka Last two oil change took more than one hour o be done. It is understandable if the amount of cars to be serviced is large. But in the last two occasi Last two oil change took more than one hour o be done. It is understandable if the amount of cars to be serviced is large. But in the last two occasion, the car was already serviced and I was there waiting there. Today I inquired why they don't inform the customer that the service was done, I got this answer "I dont know". Next time I am going to stay at shop floor, so I will know when I can drive away.. More

Customer Satisfaction Being a customer of Team Chrysler for many years has always been rewarding. My husband and I can say we always walked away satisfied with the deal t Being a customer of Team Chrysler for many years has always been rewarding. My husband and I can say we always walked away satisfied with the deal that was dealt us. Our salesman, Winston Shamsudeen, was quite professional and courteous. More

Excellent Work I needed some window tinting for the Grand Caravan and Derrick Thompson arranged it. I came in for a half an hour and the tinting was complete. It was I needed some window tinting for the Grand Caravan and Derrick Thompson arranged it. I came in for a half an hour and the tinting was complete. It was a professional job. Excellent work. Best Regards More

Great Customer Service Shane Marion is a professional in his field. His communication skills are second to none. He addresses customer issues by listening and offering valid Shane Marion is a professional in his field. His communication skills are second to none. He addresses customer issues by listening and offering valid resolutions. His down to earth and human approach is what a customer wants to hear. If you are not getting answers, you need to go talk to Shane! Keep up the good work & thank you. More