Team Chrysler Jeep Dodge Ram - Service Centre
Mississauga, ON
307 Reviews of Team Chrysler Jeep Dodge Ram - Service Centre
Salim Tannous of Service Dept. real credit to Team Chrysler We had a longstanding issue with start and immediate stall with our 2010 Journey. Several trips to this and another dealership as well as calls to Ch We had a longstanding issue with start and immediate stall with our 2010 Journey. Several trips to this and another dealership as well as calls to Chrysler Canada failed to resolve issue. One more try with Team Chrysler (where vehicle purchased) and we were lucky that Salim Tannous happened to be the service advisor who helped us that day. Authentically genuine in his commitment to ensuring this frustrating issue was finally resolved and and he delivered. Can't say enough good things about Salim's customer service and how impressed we were with him. Team Chrysler is lucky to have him. More
Special Feeling I have been having some issues with my newly purchased certified pre-owned Grand Cherokee and have had the opportunity to deal with Sal for assistance I have been having some issues with my newly purchased certified pre-owned Grand Cherokee and have had the opportunity to deal with Sal for assistance. Sal has been wonderful, he makes you feel important, gives you his full attention and listens to your concerns. He takes the time to understand your problems, provides the "game plan" on how they will fix it and the corresponding timelines, so that your fully aware of the process. He always respected my time and provides alternate times so my wait was minimal in the service area and also arranged shuttle service so that I could easily drop off and get to work quickly. Most service people are knowledgeable, and Sal is no different but his personality and customer focus sets him apart. This is genuine and not something that can be trained. I would definitely recommend to deal with Sal for any service items on your Chrysler products. More
Great exp. Helpful team. Willing to cater to your needs. No xx. Asked for our checklist, ensured all boxes checked off. Will refer other clients/colleagues to th Helpful team. Willing to cater to your needs. No xx. Asked for our checklist, ensured all boxes checked off. Will refer other clients/colleagues to them. More
Great dealership I purchase four caravans in the last ten years from Team Chrysler. From the very first day I met Nelson Tang and he was very cordial to me. Nelson exp I purchase four caravans in the last ten years from Team Chrysler. From the very first day I met Nelson Tang and he was very cordial to me. Nelson explain everything about the vehicle and answered all my questions. I still get that level of respect every time I visit Team Chrysler. I will recommend Nelson to anyone who is looking for a vehicle. More
Great customer service. People you can trust. I was questioning if a specific repair was covered under my warranty. Another Chrysler Dealership gave me a huge run around, having to re-explain my s I was questioning if a specific repair was covered under my warranty. Another Chrysler Dealership gave me a huge run around, having to re-explain my situation to various different people and then not being able to answer my warranty related question unless I made an appointment, paid a $69 cost to assess if that was the real problem and then an estimate would be sent out to see if my repair is under warranty. I came to Team Chrysler, asked Sal if tirods were covered under my warranty. He punched in my VIN number and in less than 1 minute he showed me that yes...my warranty covered it. In less than one minute!!!!! He asked if I could hang around for a bit so that they could fix it for me. He was in continual contact with me in the waiting room....gave me progress reports as to what stage they were at. This is a man that I trust. This is a dealership that I recommend to my family and friends. I have never felt taken advantage of as I have at one of your other dealerships. More
Sevicing My Vehicle Servicing my vehicle has been a good experience. The location is clean and well kept. All employees dealt with have been honest, polite and courteous, Servicing my vehicle has been a good experience. The location is clean and well kept. All employees dealt with have been honest, polite and courteous, The service advisor has been extremely helpful,, trustworthy and very responsible. I feel very comfortable dealing with TEAM. More
Efficient Service! I brought my vehicle in for service today and was extremely impressed with how efficient and helpful the staff at Team Dodge and in particular the guy I brought my vehicle in for service today and was extremely impressed with how efficient and helpful the staff at Team Dodge and in particular the guys in the Service department were. I would highly recommend this dealership to anyone looking to have their vehicle serviced. Kind Regards, Rob Morgan More
EXCELLENT CARE & SERVICE! I HAVE BEEN GOING TO THE DEALERSHIP FOR ALL MY SERVICE NEEDS FOR OVER THE LAST 5 YEARS PLUS SINCE I BOUGHT MY CURRENT GRAND CARAVAN THERE. MY SERVICE I HAVE BEEN GOING TO THE DEALERSHIP FOR ALL MY SERVICE NEEDS FOR OVER THE LAST 5 YEARS PLUS SINCE I BOUGHT MY CURRENT GRAND CARAVAN THERE. MY SERVICE ADVISER HAS BEEN SHANE MARION FOR ALL THESE YEARS. HE HAS ALWAYS LISTENED TO MY NEEDS AND HAS THEN TAKEN CARE OFF THEM IN THE BEST PROFESSIONAL MANNER. TEAM'S SERVICE DEPARTMENT IS THE VERY BEST IN MY OPINION. SERVICE MANAGER GINO PENNINO HAS ALSO ASSISTED AND GUIDED ME A FEW TIMES DURING THESE YEARS. HE HAS A GREAT SERVICE TEAM WORKING WITH HIM. More
Very satisfied I was very happy with the service I received. Carmine was very knowledge and friendly and I trust him completely with whatever service my vehicle need I was very happy with the service I received. Carmine was very knowledge and friendly and I trust him completely with whatever service my vehicle needs. More
Excellent service Carmine was very helpful and understood the issue right away. He explained everything clearly. He is also very friendly and always available to answer Carmine was very helpful and understood the issue right away. He explained everything clearly. He is also very friendly and always available to answer my questions. More