Team Chrysler Jeep Dodge Ram

I started off by calling Neil and setting an appointment to service my newly purchased (second hand) Jeep which I bought from another dealer (in Ottawa). I also asked him to check the tire pressure and the to service my newly purchased (second hand) Jeep which I bought from another dealer (in Ottawa). I also asked him to check the tire pressure and the sensors since the "low tire pressure" sign was flashing. {Side note: The Ottawa dealer assured me that this is a small matter and it would be covered under the warranty so I took his word for it and moved to Toronto in the next 2 days}. After thorough investigations, it was apparent that all tire sensors were not the stock ones that usually come with the car. For this reason, the sensors would not be covered under my warranty. The cost of replacing the sensors is $180 PER SENSOR. Neil worked his magic and got me one sensor for free and agreed to cover half the cost for the other sensors. He recommended that I call the Ottawa dealer and ask them to cover the other half. I had leverage at this point since the car was under the 30 day grace period. The Ottawa dealer contacted Neil and tried to strike a deal that would basically put me at a disadvantage (I either drive back to Ottawa to fix it or basically fix it out of my own pocket). Neil would not have any of it and insisted that this is not a reasonable proposition. The Ottawa dealer then tried to buy some time in order to pass the 30 day grace period. Neil then explained to me that I had filed a complaint in a legitimate dealership within the 30 day period so legally I am covered. Bottom line is, if you want an honest person to look after you, the customer, go with Neil. The icing on the cake is his friendliness and great social skills. 6/5 stars More

I was not notified about the $3 environmental fee. It jacked up the price on the final bill. Next time,the dealer has to inform all fees and charges before booking an appointment. I thought disposal fee jacked up the price on the final bill. Next time,the dealer has to inform all fees and charges before booking an appointment. I thought disposal fee costs only $0.50. More

I have been serving my cars since 2007 at Team. I own Dodge,Honda,Ford and Lincoln. What i have always had is honest and respectful services. Dodge,Honda,Ford and Lincoln. What i have always had is honest and respectful services. More

I recently traded in my old truck for a new one at Team Chrysler. I am new to the area but they had serviced my old truck before and did a good job on the brakes which other dealers had failed to correct Chrysler. I am new to the area but they had serviced my old truck before and did a good job on the brakes which other dealers had failed to correct on numerous earlier occasions. Although this was my first interaction with their sales team I found them very thoughtful, friendly and cohesive as a team, able to work very well together to put together a deal that addressed my needs. They seemed very motivated without being pushy. My technical requests were addressed in a constructive and realistic manner. Karl, one of their managers provided a reassuring input in as he was fully engaged and personally committed as part of the team putting together my purchase. More

Is such a nice person, friendly, helpful, kind, professional and not overly pushy. He helped us to choose our first new SUV in Canada. He took us through the steps one by one and explained everythi professional and not overly pushy. He helped us to choose our first new SUV in Canada. He took us through the steps one by one and explained everything about our new car. He gave us the best price we couldn`t find anywhere and even put for free the DVD player for our kids. Thank you so much Joe, we look forward to purchasing many vehicles from you in the future. More

Joseph Albi(Joe) is such a nice person, friendly, helpful, kind, professional and not overly pushy. He helped us to choose our first new SUV in Canada. He took us through the steps one by one and exp helpful, kind, professional and not overly pushy. He helped us to choose our first new SUV in Canada. He took us through the steps one by one and explained everything about our new car. He gave us the best price we couldn`t find anywhere and even put for free the DVD player for our kids. Thank you so much Joe, we look forward to purchasing many vehicles from you in the future. More

Joe Albi and everyone at Team Chrysler go above and beyond to satisfy their customers. They are professional, friendly, knowledgable, and dedicated. Buying a new car at Team Chrysler is an enjoyable beyond to satisfy their customers. They are professional, friendly, knowledgable, and dedicated. Buying a new car at Team Chrysler is an enjoyable experience, as it should be. The staff at Team are 5 Star, as well as the service. Joe Albi treats you like family, and always tries to get you the BEST price. More

I,ve rate this dealership based on my experience I had upon the purchase of my dodge ram. My sale rep was Sean, and he was an outstanding employee. He treated me with respect and tries his best to provide upon the purchase of my dodge ram. My sale rep was Sean, and he was an outstanding employee. He treated me with respect and tries his best to provide me with the price I had wanted to pay for the truck. The customer service provided by the team was outstanding. I view, purchase, and received my truck within 2 days, hassle free. Would I purchase my next vehicle from this dealer....of course. Would I recommend this dealer to a friend or family member....of course. More

Professional, knowledgeable, helpful, dependable, courteous, friendly and above all warm and personal. Our salesman, Joe, was very considerate of our needs. Any and all questions were answered with courteous, friendly and above all warm and personal. Our salesman, Joe, was very considerate of our needs. Any and all questions were answered with experience and, if, he did not have the answer then he took the time to find the information required. Would highly recommend friends and family to the dealership and without a doubt direct them to Joe. More

I have bought a couple of cars now from Joe Albi, and the experience and kindness of Joe is a comfort. Knowing that I will never be pressured into anything, Joe has always been honest and up front with me. experience and kindness of Joe is a comfort. Knowing that I will never be pressured into anything, Joe has always been honest and up front with me. More