Surgenor Hyundai
Ottawa, ON
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146 Reviews of Surgenor Hyundai
This is the second Hyundai that I have purchased from After buying our first Hyundai, a 2015 Santa Fe from Surgenor Hyundai, we were so impressed with our car purchase experience that we decided to go bac After buying our first Hyundai, a 2015 Santa Fe from Surgenor Hyundai, we were so impressed with our car purchase experience that we decided to go back for our second car - an Elantra 2015. The second time around, the sale process was even smoother. Tarek Abdelfatah (Sales Representative) was amazing to deal with, and he wasn't going to let us leave without getting us exactly what we wanted and were happy with. Tarek was knowledgeable, personable, engaging and very enthusiastic; and the transaction was completed swiftly along with the assistance of Mike Patterson (Sales Manager). Your great customer service is highly appreciated and I look forward to subsequent maintenance visits in the future. I constantly recommend anyone looking for a Hyundai vehicle to visit Tarek at Surgenor Hyundai. More
totally satisfied After buying our first Hyundai, a 2012 Vera Cruz, from Surgenor Hyundai we decided to go back on a day when they were having a tent sale This sale re After buying our first Hyundai, a 2012 Vera Cruz, from Surgenor Hyundai we decided to go back on a day when they were having a tent sale This sale represented many advantages to us the buyer. Upon arriving we met Tarek Abdelfatah who as it turned out was to be our salesperson. We also renewed acquaintances with Connor Reid, General Manager of Surgenor Hyundai and he informed us that he would do whatever necessary to facilitate the purchase of a new Santa Fe XL AWD limited edition. Tarek was very accommodating, polite, and frank. He responded to us whenever required and was very aware of our possible new car buying anxieties. Tarek made the process easy, comfortable and with Connor's input, which was indispensable, we walked away being the owners of a new car. I would recommend Surgenor Hyundai to anyone who was looking to buy a new car. More
Excellent service from Tarek! My husband and I recently bought a Hyundai Santa Fe Sport Luxury in May, 2015 and absolutely love it. Tarek was our sales consultant and we could not My husband and I recently bought a Hyundai Santa Fe Sport Luxury in May, 2015 and absolutely love it. Tarek was our sales consultant and we could not be any happier with our new car and his service. He took us for a couple of test drives, was very informative about the car by answering all our questions, and provided us different options to help us make the best decision. His personalized service by offering us a ride to the dealership and back was very helpful and appreciated during times when we couldn't make it to the dealership to close off the deal. Thank you Tarek for your patience and for helping us choose the right car for us! More
Excellent saleman Tarek Abdelfatah is our sale person for 2015 Santa Fe Sport, he great sale man, very honest and friendly, working very hard , I say it again Tarek is Tarek Abdelfatah is our sale person for 2015 Santa Fe Sport, he great sale man, very honest and friendly, working very hard , I say it again Tarek is excellent service, I will recommend Tarek to all my friend who looking to buy new car, thanks again Tarek More
Good Experience at Surgenor Hyundai Had a very good experience trading in a 2009 Santa Fe for a 2015. Surgenor provided a better trade-in value whereas 2 other dealers complained about Had a very good experience trading in a 2009 Santa Fe for a 2015. Surgenor provided a better trade-in value whereas 2 other dealers complained about the fact the vehicle had had an accident (rear end $5.K in repairs). It was all about price!!! More
Excellent and friendly salemans Because it the first dealership that pay attention to our needs and financial situation and I say it again excellent service both saleman and financia Because it the first dealership that pay attention to our needs and financial situation and I say it again excellent service both saleman and financial advisor. Thank you very much for all the help gave us . Sylvie Seguin & Reynald Lemieux More
Used Subaru Purchase I saw a used Subaru listed on Autotrader at Surgenor Hyundai. I talked with Tarek and he was very helpfull over the phone giving me all the backgro I saw a used Subaru listed on Autotrader at Surgenor Hyundai. I talked with Tarek and he was very helpfull over the phone giving me all the background on the car and the info I needed to research the car. Tarek came in the next day (his day off) to show the car to my wife and I. He worked with us to complete the transaction quickly and have the car ready to leave the same day, as he knew we had driven in from way out of town. Thanks Tarek for the awesome service and making sure everything went smoothly. Well managed dealership with very friendly/helpfull staff. Definitely a good experience with this dealership and recommended. More
Excellent sales services Very pleasant to talk to. Made us feel very comfortable. He informed us very well of the product. we would recommend Tarek to our friends and family Very pleasant to talk to. Made us feel very comfortable. He informed us very well of the product. we would recommend Tarek to our friends and family. He gave us his 150%. Thank you Tarek and Hyundai Surgenor for a job well done!!!!!! More
Excellent sales services We had a very pleasant experience while trading in our car. The salesman, Tarek Abdelfatah, was very friendly and went out of his way to make sure we We had a very pleasant experience while trading in our car. The salesman, Tarek Abdelfatah, was very friendly and went out of his way to make sure we were satisfied. He was very honest and explained everything thoroughly. He even followed up afterwards to ensure everything was good and that we were satisfied with the new SUV. I would definitely recommend this salesman to friends and family. More
Excellent Customer Service We had some less than optimal experiences at other dealerships - and then we came to Surgenor:). The door was opened for us, we were welcomed by frie We had some less than optimal experiences at other dealerships - and then we came to Surgenor:). The door was opened for us, we were welcomed by friendly staff and offered coffee during our stay. Our sales representative, Tarek, is very respectful and ensured (and continues to ensure after the sale) that all of our questions are answered and that our needs are met. He was willing to do what ever it took to help us trade in our two vehicles for optimal prices and help ensure that we would find our ideal new vehicle for our entire family. Everyone at Surgenor worked as a team. We also enjoyed working with Connor, the dealership manager and Shawn, the finance manager. Everyone was friendly, helpful and knowledgeable. We look forward to continuing to work with the staff at Surgenor in assisting us with our future service needs. More

