Surgenor Chevrolet Buick GMC Cadillac Ltd (Ottawa)

excellent surprise I was expecting the usual dealership fake smiles and pushy sales... not so here. Cindy and Mason were an excellent blend of intelligence, understandin I was expecting the usual dealership fake smiles and pushy sales... not so here. Cindy and Mason were an excellent blend of intelligence, understanding, and humour. They anticipated my needs vs. budget stress and made it surprisingly fun and helpful. I now have a new truck that is just what I need. I definitely recommend this dealership/sales group and they now have a loyal customer in me. More

watch these guys went in to get my Check Engine light problem fixed. 1st repair $1700....check engine light back on within 400 kms....go back in & they get me for $391 went in to get my Check Engine light problem fixed. 1st repair $1700....check engine light back on within 400 kms....go back in & they get me for $391 repair......check engine light back on in 300 KMS.....they tell me to come back in for free scan......start naming a lot of exoensive options..... i say no thanks, so they tell me scan for free, but they will be charging me for a Smoke Test??? i never asked for a Smoke Test.....just my Free Scan as promised! anyways, found out the $391 repair was really just a scam.....aftermarket part available online--- service advisor says part is NOT available anywhere & they need to keep trying to fix the old used part? SCAM ALERT More

They have great customer service skills they helped with very thing in the sales department.But their service department was ok they take long time and finish the to the end, but i will take back to them. very thing in the sales department.But their service department was ok they take long time and finish the to the end, but i will take back to them. More