Subaru of Lethbridge
Lethbridge, AB
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488 Reviews of Subaru of Lethbridge
Awesome Service The service Department was great from Jon to the techs that worked on my car. It was New Years Eve at 4pm and the staff stayed till my car was diagno The service Department was great from Jon to the techs that worked on my car. It was New Years Eve at 4pm and the staff stayed till my car was diagnosed. I was given a loaner so that my business would not be impeded. The next business day Chris called me to inform me of the cost and parts availability on my car. He also pointed out what was critical and what could be repaired down the road to save me money. The whole service department went over and above what I have ever experienced anywhere else. I would highly recommend them to anyone looking for Honest, Integrity and Experience. More
Outback No. 4 I use my vehicles a lot and trade every 4 or 5 years. Just bought Outback No. 4 and they are the BEST. The Outback could be a little more gravel ro I use my vehicles a lot and trade every 4 or 5 years. Just bought Outback No. 4 and they are the BEST. The Outback could be a little more gravel road proof, but I think all the other vehicles are worse. I don't think you will find and nicer staff to deal with. Thanks again, Joe and all the others who contributed to an excellent experience. More
Low pressure, friendly sales Peter was great to deal with, no matter how many times I came back while shopping around. He was good at truly listening to my comments, and helped re Peter was great to deal with, no matter how many times I came back while shopping around. He was good at truly listening to my comments, and helped resolve any concerns I had. I appreciated the low pressure, friendly sales environment. I like the small dealer atmosphere. Jared was also very helpful at the financial level. More
Outstanding Purchase Experience Was treated as well on my first visit when I was tire kicking as I was when we went back to buy a car. Not pressured at any stage and Peter took the Was treated as well on my first visit when I was tire kicking as I was when we went back to buy a car. Not pressured at any stage and Peter took the time to schedule fulsome test drives for each of the vehicles we were considering. Returned one day after taking delivery to buy a set of snow tires and rims. Price was extremely competitive and the service department was as first-rate as the sales department. More
My kind of treatment! My experience began with a referral to this dealership from a friend. From my first inquiring phone call with Joe Kadezabek I felt like he understood My experience began with a referral to this dealership from a friend. From my first inquiring phone call with Joe Kadezabek I felt like he understood how I wanted to be dealt with. He quickly answered my questions and followed up with personal face to face service when I arrived at the dealership. I wasn't "handed off" to someone else to start the process over. Joe gets it! Refreshing to have a vehicle buying experience that adapted to me the customer!! Seems simple, but often hasn't occurred in my experience. I like the feel of a smaller dealership without the "hype" of sales. I knew it was a quality brand, and became convinced to purchase at Subaru of Lethbridge due to their people. Many thanks, and happy to recommend them!! Ed More
Amazing Experience! We decided to trade in our truck for something more family oriented; with a bit more space, but still be sporty and fun. We went in on a really busy S We decided to trade in our truck for something more family oriented; with a bit more space, but still be sporty and fun. We went in on a really busy Saturday but were still treated with great enthusiasm; Luke even allowed us to take one of the Subaru Foresters for a test drive. We immediately fell in love with the model. Peter was extremely knowledgeable and friendly and helped us every step of the way in finding the Forester we wanted in the price range we could afford. Jared was excellent in giving us quick and easy detailed information we would need and quick to respond to any questions we had whether in person, on the phone, or through email. All-in-all the experience with everyone at Subaru of Lethbridge was excellent, fun, and stress free. We look forward to our next experience with this amazing team! More
Worth the trip We travelled all the way from Edmonton after a recommendation for excellent customer service. The staff are extremely personable and are not pushy whi We travelled all the way from Edmonton after a recommendation for excellent customer service. The staff are extremely personable and are not pushy which was not the case when visiting other dealerships. More
very friendly, open and honest dealership My recent experience of buying a Subaru Crosstrek from Lethbridge Subaru was very positive. I felt Johnny was looking after my best interests and he w My recent experience of buying a Subaru Crosstrek from Lethbridge Subaru was very positive. I felt Johnny was looking after my best interests and he was able to answer and even anticipate all my questions in an honest and open manner. I have dealt with quite a few other dealerships in the past and I feel Lethbridge Subaru has the most friendly family atmosphere I have encountered. My daughter and son-in -law have an Outback and my niece bought a Crosstrek here so I had some previous reference and I was not disappointed. Jared was also helpful, as were all the other members of the team I met. I would not hesitate to recommend this dealership to anyone. More
Very very very happy While looking to purchase a new to me Subaru, the staff were very helpful in answering all my questions and guiding towards choosing the best vehicle While looking to purchase a new to me Subaru, the staff were very helpful in answering all my questions and guiding towards choosing the best vehicle for me. Johnny was very knowledgeable and if he didn't know the answer, he was very prompt to find out for me. I absolutely love my new Outback and will recommend the vehicle and the dealership to anyone vehicle shopping. More
Outstanding! It was an enjoyable experience being able to buy a new vehicle (XV Crosstrek) from Subaru of Lethbridge! Tried out a few cars, kinda new what I was lo It was an enjoyable experience being able to buy a new vehicle (XV Crosstrek) from Subaru of Lethbridge! Tried out a few cars, kinda new what I was looking for; having done a lot of research. (Should have started at Subaru!) Johnny was very knowledgeable and was not pushy (Unlike other dealerships). Johnny was available all three times (with a smile on his face) I came in to make sure the Crosstrek was what I wanted. Once I bought the vehicle, Johnny went through it so I understood everything! AND if I didn't he said to call, text or email him anytime. GREAT service! I got to meet all the service people at the dealership, so when I call to book appointments I'll know who I am talking to. Recommending Subaru to EVERYONE! More