Subaru of Calgary

My wife and I purchased a 2020 Outback March of 2020. Positives; flexible on price and that has been the extent of it. I would not recommend this dealership for anyone who want or expects any lasting Positives; flexible on price and that has been the extent of it. I would not recommend this dealership for anyone who want or expects any lasting post purchase customer support. We have had nothing but frustrating experiences. They stained the privacy flap in the back with some sort of chemical. They told me to bring it in so they can clean it with a free detailing; managed to make the staining bigger and worse. We had the 2'' trailer hitch installed at purchase, they did a hack job of cutting the bumper cover around the hitch making it look like crap. I brought the issue up immediately and to this date of writing, February 11, 2022, have not replaced the bumper. We do not live in Calgary, we lived in Pincher Creek at the time, further now, so it is hard to make our way there. I sent pictures immediately and was assured the part would be ordered and installed at the first oil change. NOPE, forgot to order and install. Second attempt, at the second oil change, NOPE, ordered the piece but did not install because they forgot to add it to the work order. Third attempt at the third oil change (keep in mind I am driving over 600km round trip for these oil changes, with multiple calls with the service manager to make sure everything is ordered, in stock and ready) NOPE, they ordered the wrong part and was unable to install the part. I was told at this third failure that the service and parts managers would be figuring out what to do about this problem. Two months have passed since the third failure, I called a couple weeks after that to inquire, and no call back. I call again, finally get the service manager on the phone, and he has no idea what the problem is, has to check with the parts guys and tells me he will call back. This was two weeks ago with no call back. ALL in all, this dealership will ghost their responsibilities as soon as they have your money. They are incapable of handling any issues that come up. Lastly, their managers are incompetent and lack resolve to make you satisfied. More

I'm excited to be the driver of a new Subaru Crosstrek! Ben was so helpful all the way through the process from test drive to purchase to going over all the great features of the car. Helped get me on the Ben was so helpful all the way through the process from test drive to purchase to going over all the great features of the car. Helped get me on the road in record time. Thanks again! More

Ben was an excellent promoter of Subaru. We knew what we specifically wanted—a Forester Wilderness that could tow our new Armadillo trailer while giving us seniors all the electronic help we need to avoid o specifically wanted—a Forester Wilderness that could tow our new Armadillo trailer while giving us seniors all the electronic help we need to avoid other drivers, park properly, and stay between the lines. He found us the perfect fit, expedited its arrival, and had it ready for our first drive two days ago. He was patient in explaining all the new bells and whistles, and explained all the options that might be good for us. Subaru Calgary is lucky to have him. More

I had an excellent customer experience at Subaru Calgary! Even in a time where there is supply shortages of new vehicles, Ben and Nicholas were able to help me find my perfect Crosstrek and get it delivered Even in a time where there is supply shortages of new vehicles, Ben and Nicholas were able to help me find my perfect Crosstrek and get it delivered to me quickly. They were always available to answer my questions and continually kept me updated on when my new vehicle was expected to arrive. Will visit Subaru Calgary again for my next vehicle! More

I highly recommend Vincent for all people, a good Subaru salesperson. 如果希望找一个能够讲国语/普通话的销售，请找Vincent，他非常热情且专业，无论你想Lease/Finance/cash，他都能够帮到你，包括帮你注册牌照，一站式的服务。 salesperson. 如果希望找一个能够讲国语/普通话的销售，请找Vincent，他非常热情且专业，无论你想Lease/Finance/cash，他都能够帮到你，包括帮你注册牌照，一站式的服务。 More

Ben was a pleasure to work with as I started my journey looking for the car I wanted.We quickly narrowed it down to the one I wanted and the price I could afford He eased me through the purchase of my very looking for the car I wanted.We quickly narrowed it down to the one I wanted and the price I could afford He eased me through the purchase of my very first New Car ( had always bought used)Calgary Subaru was a great experience especially after dealing with used car lots and salesmen Thank you Ben and Calgary Subaru More

We recently bought a 2020 crosstrek and are happy with the car and customer service. Hats off to our agent Raymond as he was very good in answering our questions and helpful in our decision process. the car and customer service. Hats off to our agent Raymond as he was very good in answering our questions and helpful in our decision process. More

We had a great experience with Ben Z at Subaru Calgary. He'd been professional, punctual, responsive, reasonable and honest to deal with. We are still surprised that we were able to get a car while being i He'd been professional, punctual, responsive, reasonable and honest to deal with. We are still surprised that we were able to get a car while being in Ontario; everything was done over the phone from the get go. Every single one of my calls/SMSs were answered/returned on time. We only visited them on the day of the delivery and everything was up to my expectations. More

If you want a sales experience a step or ten above the rest then this is the place to go! Ben Zimmerman is exceptional at what he does! He provides the perfect balance of knowledge and insight into yo rest then this is the place to go! Ben Zimmerman is exceptional at what he does! He provides the perfect balance of knowledge and insight into your questions and concerns to help you attain the vehicle that is just right for you. That level of professionalism can been found everywhere at Subaru Calgary. Recommending Subaru Calgary is now just a given! More