Subaru of Brampton
Brampton, ON
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92 Reviews of Subaru of Brampton
The current service management is very dishonest. Twice now they have not just oversold me on repairs but actually lied to me. The last lie was totally unnecessary and so transparently false that I have c now they have not just oversold me on repairs but actually lied to me. The last lie was totally unnecessary and so transparently false that I have completely lost trust with them. While I like my Subaru vehicle, I will never give any future business to this dealership. More
Just took delivery of my new 2021 Forester.Am very Just took delivery of my new 2021 Forester. Am very pleased indeed with the service from my account manager, Babajide Agunleye, who was very friendl Just took delivery of my new 2021 Forester. Am very pleased indeed with the service from my account manager, Babajide Agunleye, who was very friendly and personable. He helped me work through the trade-in of my prior vehicle, so the process was seamless to me. Babajide's personal touch is much appreciated! Also kudos to Azad, the accounting manager, who patiently worked with me to obtain the coverage most suitable for me. Barbara Pamminger, Brampton More
Just bought a 2016 Subaru Outback with eyesight at Subaru Brampton. The sales agent Baba was awesome, very comfortable to deal with and before we knew it our outback was in our drive way and received amazing Brampton. The sales agent Baba was awesome, very comfortable to deal with and before we knew it our outback was in our drive way and received amazing service, highly recommend. Thank you Baba of Subaru Brampton. More
Salesman Baba went over and above with the purchase of our used 2015 Outback. Beautifully detailed and Very Professional Service. Vehicle was ready when we wanted it! Thank you so much! our used 2015 Outback. Beautifully detailed and Very Professional Service. Vehicle was ready when we wanted it! Thank you so much! More
Bought a Subaru Crosstrek at this location. The service was good and the sales person was very professional and helpful. Got a very good deal. was good and the sales person was very professional and helpful. Got a very good deal. More
Dishonest Service Advisors & Technicians DO NOT GO HERE TO GET YOUR CAR SERVICED DISHONEST TECHNICIANS. I went in to get an alignment for my 2015 Subaru WRX and they told me that a tie rode f DO NOT GO HERE TO GET YOUR CAR SERVICED DISHONEST TECHNICIANS. I went in to get an alignment for my 2015 Subaru WRX and they told me that a tie rode from the rear right needs to be replace because it has a play in it. As a result they did not do my alignment. So they quoted me the part & labour to fix the problem. However I did some research on the part # and it was a completely different part than the service advisor said. It was a part for the control arm. So I was suspicious and went my mechanic to see the problem that they told me. He checked my suspension on all 4 wheels and it was 100% solid and had no play in any of the parts. So I went to a different shop (Midas) to do my alignment. And guess what? They successfully did my wheel alignment with no issues at all. They said there were no problems with what Subaru told me about the rear tie rod. Two different technicians outside of Subaru said there were no problems with my suspension. So I am certain that Subaru tried to lie to me and sell me something I don't need. It looks like they are now under a different management as the old employees are not there anymore. The old advisors used to be honest and now things have changed. It use to be busy but now it is not. I went here to service my vehicle because I thought I could trust them, but that is no longer true. Please avoid this place if you value your money and don't want to be charge for something you don't need. More
Poor Customer Service since new Management I have 2017 Subaru Forester. There is an ongoing lawsuit with Subaru with regards to defective windshields that crack very easily and can impede the I have 2017 Subaru Forester. There is an ongoing lawsuit with Subaru with regards to defective windshields that crack very easily and can impede the safe functioning of the Eyesight system. Last year(2019) my windshield cracked spontaneously overnight. I contacted John Wedley who sadly is no longer working there. He was kind of enough to get my windshield replaced free of charge. Thanks John! 2 weeks ago, the windshield that was replaced cracked spontaneously overnight again! I wonder if it's the change in weather that's causing this. Anyway I attempted to contact Sebastian Campisi who took over for John. He has not bothered to reply to my email. I love my Forester but these defective Windshields are a real drag. So my next step is to see if my extended warranty will cover this and pay the $250 deductible. More
Worst Service Centre ever Absolutely the worst experience ever since John left. Anil C...the ASSistant Service Manager has no business dealing with the public. He should cleani Absolutely the worst experience ever since John left. Anil C...the ASSistant Service Manager has no business dealing with the public. He should cleaning the shop instead. More
Best Subaru Service Dealer I service my car here for past 3 years where my experience is always great., My car is 2014 Forester XT and i worked with several Subaru dealers but t I service my car here for past 3 years where my experience is always great., My car is 2014 Forester XT and i worked with several Subaru dealers but this one is the best professional and top techs one.My advise after several dealers experience, dont go anywhere else. More
"Helpful, Straight Forward and Professional" - Marija F. I recently traded my old a Subaru Outback and bought a Subaru Outback from Brampton Subaru. Baba Atanda-Ogunleye was the sales consultant who servic I recently traded my old a Subaru Outback and bought a Subaru Outback from Brampton Subaru. Baba Atanda-Ogunleye was the sales consultant who serviced us. I enjoyed the experience as he knew the product very well and took time to explain all info in details. I would definitely recommend purchasing a vehicle at this location. I was well serviced and found it to be a pleasant and very positive experience. More