Strathmore Ford
Strathmore, AB
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I went in a spoke to Heather, she was friendly and great to deal with. Overall a great experience and I would go back again. I had issues with my financing as my bank gave me a rate to borrow, then when to deal with. Overall a great experience and I would go back again. I had issues with my financing as my bank gave me a rate to borrow, then when I went to sign the papers, they changed the rate. I explained my situation to the dealership and they got me the interest rate I wanted and approved with no issues or hassle. More
Heather was a great help for my Husband and myself when we needed to buy a new Truck. Amazing team. Lori in Finance was awesome also by taking care of tge paperworkso fast. Thank you both again and i will we needed to buy a new Truck. Amazing team. Lori in Finance was awesome also by taking care of tge paperworkso fast. Thank you both again and i will definitely recommend your dealership to anyone. More
Heather helped myself and my husband so much!! She got us in a edge!! She is a awesome sales person!!! 5 ⭐️!!! Oliver helped with out gap insurance too!! Overall a wonderful experience in a edge!! She is a awesome sales person!!! 5 ⭐️!!! Oliver helped with out gap insurance too!! Overall a wonderful experience More
Heather was a pleasure to deal with! And helped me get into a great F-150! The truck is excellent on fuel, and I am quite pleased with my purchase. Everything went smooth, and dealing with Lori in financi into a great F-150! The truck is excellent on fuel, and I am quite pleased with my purchase. Everything went smooth, and dealing with Lori in financing was a simple and quick. More
Cody Miller was so kind, patient and knowledgeable. Beyond helpful and willing to let me sit and just be sure it was right! Amazing! I would highly recommend people going to Cody when looking for their Beyond helpful and willing to let me sit and just be sure it was right! Amazing! I would highly recommend people going to Cody when looking for their next vehicle! More
Heather showed me lots of trucks until I saw the one that I wanted. Lori made the financing really quick and easy. They had it washed and fueled up for pickup. I wanted. Lori made the financing really quick and easy. They had it washed and fueled up for pickup. More
Drove the 20mins from Calgary and got a great deal ! Very laid back compared to the city stores. Shawn and Cody were very nice and Lori helped me out in finance. No complaints here. laid back compared to the city stores. Shawn and Cody were very nice and Lori helped me out in finance. No complaints here. More
Excellent friendly service. Workers were knowledgeable and responded immediately to questions and were accommodating. We would be very happy to recommend and do business with them again. and responded immediately to questions and were accommodating. We would be very happy to recommend and do business with them again. More
Sa anything to get a sale..all lies. Sold us a truck and said it would be able to easily pull a 6500lb trailer... Couldn't. They also conned us into buying an extended warranty by saying if we never used it said it would be able to easily pull a 6500lb trailer... Couldn't. They also conned us into buying an extended warranty by saying if we never used it we would get some money back... lie. I had some repairs that could have been completed out of warranty but they were cheap so I paid out of pocket to still get the $900 back from the unused warranty... Lie. I asked to speak to a manager about it 3 times, took my name / number and never called me back. More
I’m a 22 year old small business owner/ contractor in the market for a work truck for my business. I stopped in at Strathmore Ford to see if I could get myself into a truck capable of pulling my skid steer, market for a work truck for my business. I stopped in at Strathmore Ford to see if I could get myself into a truck capable of pulling my skid steer, all while keeping my payments manageable. The truck I was interested was a 2020 f350 xlt with the diesel motor, a $67000 truck. I am extremely unimpressed with how I was treated at this dealership. My time dealing with Cory was okay and he was pleasant to deal with; my issue lies with the finance lady Dawn. Upon entering Dawns office, before I even had a chance to sit down, she told me that there’s no way that it will work, asked if I’ve ever bought new before, which is a no, and that I need to look at something like an f150, that an f350 is unrealistic for someone my age and position in life. To this I said that I simply can’t tow what I need for work with that and that this is a work vehicle, as well as I had recently been approved for a 2016 f450 priced at $60000. She instantly changed her demeanour now taking me a bit more seriously. I was then repeatedly pressured and berated to sign the form agreeing to the price before she would run the credit application or let me leave. I made clear multiple times that I am not comfortable signing anything before I know the numbers. She came back at me with “when you agree to do work for someone and they don’t want to sign for it, how does that make you feel?” She also claimed that the signature is only to ensure that I am serious, stating there’s no point for her to do her job running my application if she doesn’t think I’ll seriously consider the offer before I even know what my numbers will look like. She also claimed she was giving me such a good deal already that there’s no room to negotiate and that I have to agree with the number on the page as it is already such a good deal that the dealership is losing money on the truck as it is. I left the dealership pissed off and felt as though nobody would take me seriously. I would recommend doing business elsewhere. If me coming out of my way into the dealership, spending my time, test driving the truck, and giving all my needed information isn’t seen as being serious about the deal then I don’t know what they think a serious buyer looks like. More



