Straightline Volkswagen
Medicine Hat , AB
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The best of the best Jarrett and the team at Southland VW know how to take care of the needs of any customer in any situation. I was in quite the bind when I brought my ve Jarrett and the team at Southland VW know how to take care of the needs of any customer in any situation. I was in quite the bind when I brought my vehicle in for service. The team and Jarret went above and beyond my expectations, I actually ended up driving away with a new car that same day! I couldn’t be happier. Their expertise and knowledge made me feel at ease. It was the first no hassle experience from a dealership that I couldn’t be more pleased about. Jarrett was even so kind to follow up on how my travels with the new car were going the very next day. If your in the area or just even passing through, Southland VW is the one for you too! More
Be aware Service Department I am an owner of 3 VWs, two of them bought brand new from Southland, I am always happy with their Sales and Parts department. Had an incident with the I am an owner of 3 VWs, two of them bought brand new from Southland, I am always happy with their Sales and Parts department. Had an incident with their Service department, but eventually they step up and pick up the cost of the repair. More
New car purchase My Sales person was Jeremy and my Finance Officer was Kevin. I held back on the review a bit to make sure things were as they were suppose to be. Im e My Sales person was Jeremy and my Finance Officer was Kevin. I held back on the review a bit to make sure things were as they were suppose to be. Im extremely happy with my car and the deal I received. More
Purchase of a new car I would recommend tom to anyone looking to get a new car. He was awesome and friendly. He got me exactly what I was looking for. Also the finance gu I would recommend tom to anyone looking to get a new car. He was awesome and friendly. He got me exactly what I was looking for. Also the finance guys where amazing they took the time to explain everything . I would recommend this dealership to anyone. More
Used VW Golf Lied to us. Sold us a car where the ac does not work. Heated seats dont work. And the check engine light has been on since we got it. None of this was Lied to us. Sold us a car where the ac does not work. Heated seats dont work. And the check engine light has been on since we got it. None of this was disclosed to us. Also did a repair the day we bought it that fell apart 5 days later. Called and called.and did not call us back. So we had to pay 500 dollars to repair it. Long story short it was our fault for believing the car was in good shape and taking their word that everything worked. The rest of the story lies with them being dishonest. The worst experience I have ever had buying a vehicle. I would not reccomend them to anyone. If you shake hands with the saleman there check to see all your rings are still on your hand. More
Sister bought a Jetta My sister recently bought a car from this dealership from the sales lady Layla Vickerman and was extremely happy with the service she got, Layla found My sister recently bought a car from this dealership from the sales lady Layla Vickerman and was extremely happy with the service she got, Layla found her a great car and a payment my sister was looking for and was all around helpful in my sisters quest for a car, my sister is very happy with her car and I am happy that she found something she loves and that's why I gave this a high rating. More
Nearly Flawless My sales rep Chantale Bolduc was awesome, she was very informative, we helped me pick out something perfectly suited for my needs and in my price rang My sales rep Chantale Bolduc was awesome, she was very informative, we helped me pick out something perfectly suited for my needs and in my price range. Gave me an offer I could refuse on trade in. I would recommend them to my friends and family. More
Found me a Durango Chantel was great brought me in the car I wanted from bc and worked with me to get the monthly payment I wanted to pay Chantel was great brought me in the car I wanted from bc and worked with me to get the monthly payment I wanted to pay More
love this places. I was very comfortable there they were all so very nice to me. I recommend this dealer ship to everyone. Lorne was great. And Chantel was a perfect sa I was very comfortable there they were all so very nice to me. I recommend this dealer ship to everyone. Lorne was great. And Chantel was a perfect sales girl. If you bye a car buy one from her. She's the best and very truthful.love this place they got a customer for life. Thank you. Blair Noble More
DO NOT DO BUSINESS HERE!! Dishonest and money hungry! Made the mistake of purchasing a car here in 2015. Ever since I have been harassed by them trying to sell me a new car at least 4-6x per year! What th Made the mistake of purchasing a car here in 2015. Ever since I have been harassed by them trying to sell me a new car at least 4-6x per year! What they try to do is convince you that the car you have is worthless (yet a year ago it was the best thing ever). I purchased extra warranty with my car and have not been able to access any of it. I feel completely scammed as the information provided to me was completely misleasing. Somebody even entered my date of purchase wrong which impacted my warranty-- it was then up to me to prove their mistake, which they did not apologize for. The service centre is money hungry and inefficient. I feel like the reason they were hired is simply to screw people out of their warranty. Southlands VW will not get another penny of our family's money. More