Straightline Volkswagen
Medicine Hat , AB
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Went in for a tune-up, that went fine. But up sold me a tensioner & belt that cost an extra $600 bucks and had to ask for the replaced parts and couldn't give me the belt just the tensione But up sold me a tensioner & belt that cost an extra $600 bucks and had to ask for the replaced parts and couldn't give me the belt just the tensioner which was definitely still okay. Dealt with this dealership before it changed names and it was good then, but doesn't seem honest now. More
They got sold and now named Straight line Volkswagen. But what i can say same crap as before Sale staff and Sales Manager still not keeping their word. promising you a lot and keeping nothing. So New name sa what i can say same crap as before Sale staff and Sales Manager still not keeping their word. promising you a lot and keeping nothing. So New name same old Crap! More
Bought a used porsche from these guys for $25000. 2 years later they contacted me and wanted to buy it. It was in nice shape still and we had only put on about 3000 kms on it since we bought it. Problem is t later they contacted me and wanted to buy it. It was in nice shape still and we had only put on about 3000 kms on it since we bought it. Problem is they would only offer me $4000. As far as I an concerned these guys are con artists and I would never deal with them again. They just sent an email wanting to buy my car again. LOL. More
They Just Don't Care Apparently their business is doing so well that they recommend ppl to go to Jiffy Lube for any kind of service as they don't have time or staff for sm Apparently their business is doing so well that they recommend ppl to go to Jiffy Lube for any kind of service as they don't have time or staff for smaller issues. Good Help Is Just So Hard To Find These Days, The Same Can Be Said About This Dealership! More
Bought new car through Andre and was extremely happy the way him and the rest of the staff treated me. I would absolutely recommend these gentlemen. way him and the rest of the staff treated me. I would absolutely recommend these gentlemen. More
Scammers, dishonest So bad. Can’t give them even 1 star. Putting a complaint in with AMVIC. Violated each and every rule and regulation AMVIC has posted. In a heated disc So bad. Can’t give them even 1 star. Putting a complaint in with AMVIC. Violated each and every rule and regulation AMVIC has posted. In a heated discussion about a vehicle they sold my army vet brother with ptsd, the sales manager stated that “he had to feed his family “. BY RIPPING VULNERABLE PEOPLE OFF??? Don’t know how he lays his head down and sleeps at night. Karma is a xxxxx. More
salesman was a rude little jerk so I see a Toyota Camry advertised online and when I went to see the car, Erin was the salesman who meets me in the lot.He says the car may be at anot so I see a Toyota Camry advertised online and when I went to see the car, Erin was the salesman who meets me in the lot.He says the car may be at another lot of theirs and he would check it out. I go in and meet the salesmanager who says he would track down the car. I watch as he goes outside and lights up a smoke instead of dealing with the missing car issue.Erin goes out to get him and Im told that its at their KIA dealership 2 minutes away.I said id head over to the KIA shop and if I buy it,id ensure Erin gets his commission. They insist I wait and they would go get it.Because it was extremely cold they had to warm up the vehicle they would use to get the Camry so it would take a bit to do so.I said I would prefer to just go over there but Erin said no ,and when the sales manager was out of earshot, he explains that thats not how they operate. I said this was strange and I called xxxxxxxx.Erin then asked me in a very nasty tone"do you work here" so I walked out ,never to return.It might be an important thing to note I bought a brand new Jetta from these people a few years back,but never again! Way to go Erin,and keep on smoking ,Mr salesmanager! More
Selling broken down vehicles from auction. I traded in my Honda for a Volkswagon only to find out it had a slipping timing chain a week later. They only offered to pay for half the quoted $8000 I traded in my Honda for a Volkswagon only to find out it had a slipping timing chain a week later. They only offered to pay for half the quoted $8000 repair after I called the head of Volkswagon. The car was 14000after my trade in. I found out they buy cars for chesp at auction to resell and they are probably not checked out properly at all. So beware I got totally scammed. More
Uaed car department and service Bought an Audi off this dealer with engine light on. Was told it was a MAF sensor code and would need replacing. Well replaced MAF by certified techni Bought an Audi off this dealer with engine light on. Was told it was a MAF sensor code and would need replacing. Well replaced MAF by certified technician and still a code. Turns out it was ECU unit. Finally took car to Daffy's auto and purchased another ECU and needed programming. Southland VW was supposed to be able to reprogram but we were then told they could not. So, how can you sell a used car and not be sure of what is wrong with it when you sell it? You folks should be ashamed of yourselves for passing along a vehicle that has not been diagnosed properly. Do not buy an Audi from Southland VW if you expect proper sercice for this brand. More
Disrespect and damaging Posting as they have blocked my comments online as they know it’s true! Damaged my car, didn’t fix it and it was even covered under warranty, just ba Posting as they have blocked my comments online as they know it’s true! Damaged my car, didn’t fix it and it was even covered under warranty, just bad all around stripping bolts, leaving others loose. Breaking parts and even to the point of unauthorized work!! Now no response from them just blocked, hopefully local media gets involved as the people have the right to know! I have the documents and report to back up everything I’m saying!.!.! More