Stockie Chrysler Dodge Jeep Ram

A/C INSPECTION Our last service appointment was to determine why the A/C wasn't working and to recharge the system if possible. The cause of the leak was determined Our last service appointment was to determine why the A/C wasn't working and to recharge the system if possible. The cause of the leak was determined and after reviewing the problem and cost to repair it with a few other repair shops (who use after-market replacement parts) it made more sense to have the work done by the dealer using factory original parts because the costs were very comparable . I have had good results with the work performed by Waterloo Dodge in the past. More

Brake Caliper & Oil Change Maintenance I called for a routine oil change maintenance service at 2 PM today. The service adviser reminded me that it was time for brake caliper service as we I called for a routine oil change maintenance service at 2 PM today. The service adviser reminded me that it was time for brake caliper service as well and that I could bring our van in for a 3:30 PM appointment today if that suited me. I thought I'd have to wait at least until tomorrow. The work was done promptly and I was able to take advantage of their spring service discount as well as their positive dealer review discount. The mechanic greased the door hinge positioners and checked the coolant as requested and the work was done by 4:45 PM. I couldn't ask for better service than that. Thanks to Cie and Technician 399 for a job well done again. They also gave us a pair of promotional coffee mugs as a thank you. More

Transmission Cooling Line replacement Our last repair service involved replacing leaking transmission cooling lines. Waterloo dodge mechanic did a great job with the replacement, topping Our last repair service involved replacing leaking transmission cooling lines. Waterloo dodge mechanic did a great job with the replacement, topping up the transmission fluid and cleaning up all of the oil that had leaked onto the engine and frame. Thanks for a job well done. More

Tire Rotation and Balancing Our last service visit was for all-season tire rotation and balancing, oil and filter change and body protection inspection and touchup. The tire bal Our last service visit was for all-season tire rotation and balancing, oil and filter change and body protection inspection and touchup. The tire balancing is excellent, the service was performed in the time stated and our vehicle was returned in as clean a condition as it was before the work was performed. Dave Hache was also helpful reviewing an oil leak issue we were having. More

good service , always squeeze me in for service,Dave the service manager always takes time to talk with you.shuttle drivers are very friendly. always have a laugh. always squeeze me in for service,Dave the service manager always takes time to talk with you.shuttle drivers are very friendly. always have a laugh. More

TROTTLE BODY FUEL INJECTOR SERVICE - BillW Dean Myers' Waterloo Dodge most recent service on our vehicle was a routine oil change servicing and on their recommendations, a throttle body cleanin Dean Myers' Waterloo Dodge most recent service on our vehicle was a routine oil change servicing and on their recommendations, a throttle body cleaning and fuel injector flush. We've never been disappointed with the results of the work that has been performed at this dealership. Its always done on time and since this work was completed, our fuel economy has bee very good. More

i will NEVER go back. I took my vehicle to be fixed due to a major leak. After $2,000 in repairs, a trip to visit family turned into the leak NEVER having been repaired, l I took my vehicle to be fixed due to a major leak. After $2,000 in repairs, a trip to visit family turned into the leak NEVER having been repaired, leading to the car overheating and catching on fire. I had a 1 year old in the car... never again will I trust them with a vehicle. More

BRAKE SERVICE - BillW Dean Myers service advisers have consistently recommended annual brake servicing and this spring was no exception The work has always been well done Dean Myers service advisers have consistently recommended annual brake servicing and this spring was no exception The work has always been well done with a significant improvement in braking performance and extended brake pad life. Last week the work was done within the time that we needed to pick it up and the cost was as quoted. The shuttle driver was punctual and a pleasure to talk to both times. Also thanks to Sarah at the desk and your service tech who promptly came out to re-torque the wheel lug nuts again a few days later. Well done. More

Purchase of the Sym Tech rust proofing I have a 2008 Jeep that I purchased the full protection with a life time warranty. Staff errors from communicating the record keeping of the annual c I have a 2008 Jeep that I purchased the full protection with a life time warranty. Staff errors from communicating the record keeping of the annual check up was not to be concerned about as there is a trust factor, they will record it. As years have passed staff have changed more inconsistencies on what was covered or not also became apparent. Unfortunately the rust proofing product did not work well as there is significant rust emerging. The dealership is unwilling at any level to stand behind the solution they sold me 8 years ago. If you do business with them get a document for any and everything. I won't be doing business with them for my next purchase. Buyer beware. Learned my lesson. Ted More

What an AWESOME car buying experience!!! I have to say this was the best car buying experience I think I have ever had. Dave the salesmen was an absolute pleasure to deal with, there was no p I have to say this was the best car buying experience I think I have ever had. Dave the salesmen was an absolute pleasure to deal with, there was no pressure, and a real comfortable feel with all the staff. If you want good old fashioned service check out Dean Myers Waterloo Dodge on Weber St. Thanks again Dave for everything. ps: I love my new Journey!!! More