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Stockie Chrysler Dodge Jeep Ram
Waterloo, ON
261 Reviews
Stockie Chrysler is family owned and operated by the Stockie family. Born and raised in the Kitchener-Waterloo area, they have a life-long history in the automotive dealership business.
At Stockie, customers are like family. You will feel at home from the very moment you walk through the doors of the showroom. The team works hard to understand your goals as a driver to help you find the perfect vehicle to match your needs. We want to earn your trust and ensure you leave our dealership feeling happy and satisfied. That's the goal, to be your automotive resource for life. Our team takes tremendous pride in the awesome selection of new and used vehicles available and the services that support them. We have great prices, and we work hard to do whatever we can to help you leave our lot in a car you love.
When you select the perfect vehicle for your automotive needs, our finance team will work with you to find the best way to make you an owner on the best possible car loan or lease for your specific needs. The team of highly qualified technicians in our auto repair and service center are trained using the most advanced equipment to keep your vehicle running smoothly, and reliably, for many years to come.
Adam and Gary cordially invite you to stop by our showroom to see the latest lineup of new and pre-owned vehicles. We cannot wait to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 261 reviews
January 29, 2020
Car Purchase Just purchased a car from this dealership last week. The buying process was pretty straight forward with no pressure which was great. I worked with bo Just purchased a car from this dealership last week. The buying process was pretty straight forward with no pressure which was great. I worked with both Julius and Tyson, who were both very helpful and easy to work with. There was a couple minor hiccups on the delivery, but hey things happen. I had to an appointment to come back this week to have one item sorted out. While that was being done, I decided to speak with the sales manager Jonathan S. I have to say I am glad I did. He took the time to listen to me and thanked me for chatting with him. As I waited in the service dept, he came over to me a short time later and asked if he could have a minute of my time again. He again thanked me for speaking to him and he told me he had gone ahead and corrected the other outstanding me and it was being done as we speak. He went above and beyond to ensure I left happy. Johnathon, Tyson and Julius, thank you. I should mention Ryan in Service was very helpful today as well. You have a happy and satisfied customer and I would absolutely purchase from you again. Exceptional customer service. More
by Chris S
December 31, 2019
Julius was great to deal with. Very professional and attentive. I would definitely recommend Stockie and if you get Julius, all the better. check them out. attentive. I would definitely recommend Stockie and if you get Julius, all the better. check them out. More
by Thallman54
December 27, 2019
Great customer service and quick work! The part I needed was expensive so they offered me a 5% discount to accommodate and that really helped. was expensive so they offered me a 5% discount to accommodate and that really helped. More
by Madison
Employees Worked With
December 01, 2019
False Advertising Inquired about a 2019 vehicle, with 31.7k km’s. After 18 emails from them asking me to come in, I drove an hour to test the vehicle. Agreed to buy it, Inquired about a 2019 vehicle, with 31.7k km’s. After 18 emails from them asking me to come in, I drove an hour to test the vehicle. Agreed to buy it, was then informed by the business manager the vehicle actually had 37.2k kms, 6,000 km more, which is alarming for a one year old vehicle. They waited until after I paid the deposit to tell me this little nugget. They summoned the sales manager, who proceeded to be rude and arrogant, his name was Tyson, he also doesn’t know basic math... I pulled up the ad on my phone showing the 31k, and was basically told oh well, we didn’t update the ad...what a terrible experience and a waste of time. On the positive side, salesperson names Tyrone was very nice and helpful. More
by Dave
November 25, 2019
Routine maintenance Amazing staff with clear and proper Knowlege, Ryan goes above and beyond to ensure everything has been done properly, My Vehicle's will never see the Amazing staff with clear and proper Knowlege, Ryan goes above and beyond to ensure everything has been done properly, My Vehicle's will never see the inside of another shop. I will only use Stockie Chrysler for my service needs. Thanks Ryan for listening to your customers and for top of the line service. More
by robert
Employees Worked With
November 23, 2019
Amazing Experience! The staff here was more than amazing. From the moment I walked in to the moment I left! It was such a seamless process, in and out... no stress. Walke The staff here was more than amazing. From the moment I walked in to the moment I left! It was such a seamless process, in and out... no stress. Walked out with a huge smile on my face after purchasing my new Compass! Highly Recommend Stockie! Thanks Julias for my new Jeep :) More
by s.charp
November 12, 2019
Trusted service We use Stockie for maintenance on our Chrysler Pacifica (Hybrid). Have been dealing with Ryan for a while, and he is always clear in his recommendatio We use Stockie for maintenance on our Chrysler Pacifica (Hybrid). Have been dealing with Ryan for a while, and he is always clear in his recommendations and helpful - including finding me a place to plug in my laptop and work while I wait. Nowadays, it's not so unusual to enjoy this kind of convenience at the dealership, but we had a recent experience with Stockie that reinforced what makes them special and why we have become loyal customers. We scraped the side of our van and needed some body work. From beginning to end, Ryan made us feel that we had a trusted partner in Stockie. He had a look and made his recommendation, then sourced a quote with Stockie's body shop partner, and gave us the benefit of their preferred pricing. He walked us through each issue. Then we sourced a second quote from another body shop in town. It was about 3x the cost of the Stockie quote and included a bunch of work that was unnecessary. The contrast with the Stockie experience was significant - we just felt we couldn't trust the other body shop. So we went with Stockie. And we have been extremely pleased with the work. Ryan went through all of the elements and gave the car a once-over. We felt well-represented but most of all we felt that we could trust the work. Thank you Ryan for your diligence and support - you are a gem! More
by Rose N
Employees Worked With
September 23, 2019
Can not say enough great things Would recommend this dealer and Tyrone to anyone. Smooth process thanks for your excellent service! Couldn’t be happier with my purchase and custome Would recommend this dealer and Tyrone to anyone. Smooth process thanks for your excellent service! Couldn’t be happier with my purchase and customer service More
by Christa
Employees Worked With
September 21, 2019
Used Dodge Caravan We found the Van on carguru, set up an appointment to meet and greet with Van and Tyrone Met us and that van wasn't on site at time , but he did take We found the Van on carguru, set up an appointment to meet and greet with Van and Tyrone Met us and that van wasn't on site at time , but he did take time to show us other vans same models and features , test drove one. Answered most of our questions. Very friendly , didn't feel pressured at all to buy. And will recommend to anyone who wants to buy new or used. More
by Dugan
