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Stockie Chrysler Dodge Jeep Ram

Waterloo, ON

4.9
245 Reviews
Stockie Chrysler is family owned and operated by the Stockie family. Born and raised in the Kitchener-Waterloo area, they have a life-long history in the automotive dealership business. At Stockie, customers are like family. You will feel at home from the very moment you walk through the doors of the showroom. The team works hard to understand your goals as a driver to help you find the perfect vehicle to match your needs. We want to earn your trust and ensure you leave our dealership feeling happy and satisfied. That's the goal, to be your automotive resource for life. Our team takes tremendous pride in the awesome selection of new and used vehicles available and the services that support them. We have great prices, and we work hard to do whatever we can to help you leave our lot in a car you love. When you select the perfect vehicle for your automotive needs, our finance team will work with you to find the best way to make you an owner on the best possible car loan or lease for your specific needs. The team of highly qualified technicians in our auto repair and service center are trained using the most advanced equipment to keep your vehicle running smoothly, and reliably, for many years to come. Adam and Gary cordially invite you to stop by our showroom to see the latest lineup of new and pre-owned vehicles. We cannot wait to meet you!
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150 Weber St S

Waterloo, ON

N2J 2A8

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Showing 245 reviews

June 18, 2019

Great customer service . Even better now that Stockie has taken over the dealership. I would highly recommend the service team there any day. Thanks for keeping in touch a More

by Dh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cie D’Ermo
Jun 19, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Hi there! Thank you so much! We're pleased to know you're enjoyed your visit with our new team! If we can ever help you with anything in the future, please don't hesitate to let us know!

June 07, 2019

Disappointed/Lack of communication I had pre-booked an appointment with customer service in which they informed me it would take approximately one hour, I made arrangements to show up o More

by Doug
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service manager and desk service personal
Jun 10, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Hi Doug! I'm very sorry to hear you had a negative experience with us. We should have communicated with you about the unexpected delay, and I apologize that you weren't promptly informed and were forced to wait. Please feel free to contact me directly at astockie@stockiechrysler.com. I look forward to hearing from you and hopefully making this right. - Adam Stockie, General Manager

Jun 10, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Hi Doug! I'm very sorry to hear you had a negative experience with us. We should have communicated with you about the unexpected delay, and I apologize that you weren't promptly informed and were forced to wait. Please feel free to contact me directly at astockie@stockiechrysler.com. I look forward to hearing from you and hopefully making this right. - Adam Stockie, General Manager

June 05, 2019

Ryan is very nice helping my dad fix his caravan problem My dad has a warning engine light, ryan is very helpful to have a technician do a check appointment, and as my dad doesn't speak english, he is very n More

by sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Hi Sherry! We're just happy we could help your dad out with his caravan! We hope everything is working perfectly now! If you need anymore help in the future, please don't hesitate to let us know. We're here for you!

June 03, 2019

Winning I was very impressed with the friendly service team, fantastic shuttle driver and work completed. It was a pleasure dealing with Ryan in the service d More

by josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Thank you so much, Josh! We're grateful that you gave us a chance and we're glad we were able to do our best for you and your vehicle! Enjoy it - we look forward to your next visit!

May 28, 2019

Above & Beyond! Exceptional customer service! Ryan went above and beyond to ensure exemplary service! He is always very friendly & patient. He takes the time explain More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cie D’Ermo
May 28, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Thank you so much for making our day with your amazing feedback, Becky! It's so great to know Ryan is always able to help you in a timely manner. We hope your vehicle is working well now, but if there's ever anything you else you need - we're here for you!

May 27, 2019

#1 SERVICE ADVISER Ryan Kelly picked up a screw in my tire, crap day turned into awesome day with the help of Ryan Kelly, within minutes he found the problem, fixed it and i was ba More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kelly
May 28, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Thank you so much for sharing this, Robert - you made our day! We're so pleased Ryan was able to help you out and do so quickly so you could get back to your day! If we can help with anything else in the future, please let us know!

May 23, 2019

Excellent service, highly recommend. Ryan is really friendly and professional, no pressure and understanding well that what you want, explains things in a simple understandable way. I wou More

by Ethan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Thank you, Ethan! We're happy you had a great experience with Ryan and we really appreciate your recommendation! If there's anything else we can assist with in the future, please don't hesitate to get in touch!

May 22, 2019

Very Nice people Very helpful and friendly open-minded people they help me on my first visit free of charge service Thank you so much guys you are great More

by Melie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cie D’Ermo
May 23, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Thank you so much, Melie! It was a pleasure to help you out and we look forward to seeing you again in the future!

May 14, 2019

Great service and customer dealing. The service advisor was really helpful and provided quick to deal with the situation. Got everything lined before I could even ask for and were ready More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback! We're so happy our team was able to anticipate potential problems and requests and have everything ready for you! Enjoy your vehicle, and if there's anything else you might need in the future, please don't hesitate to let us know! We're here for you!

May 03, 2019

Happy customer! The staff was very friendly & helpful! I would recommend visiting Tyrone at Stockie to help you out with the purchase of your new vehicle, thanks agai More

by Leelee19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Prather, Tyson Bond
May 06, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Thank you so much! We're so happy you had a great experience with our team and we appreciate your recommendation! Looking forward to your next visit with us!

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