Stockie Chrysler Dodge Jeep Ram
Waterloo, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Excellent experience! Thank you for all your work to ensure we left your dealership driving the Pacifica of our dreams. We are extremely happy and our kids are loving it too! ensure we left your dealership driving the Pacifica of our dreams. We are extremely happy and our kids are loving it too! More
pleasant purchasuing experience It was a pleasure working with the team at Stockie Chrysler. Very happy with my purchase. Would recommend checking out the sales at this dealership It was a pleasure working with the team at Stockie Chrysler. Very happy with my purchase. Would recommend checking out the sales at this dealership More
Fantastic Customer Service! I recently purchased a vehicle from Stockie Chrysler Dodge Jeep Ram and from the moment I walked in the door I was very impressed with this company. M I recently purchased a vehicle from Stockie Chrysler Dodge Jeep Ram and from the moment I walked in the door I was very impressed with this company. More in particular I was very impressed with Denis Nicola, he was friendly, knowledgeable about the products he was selling and he introduced me to the right people to get this deal closed. He even hand polished the vehicle before I arrived because he said there was water spots on it from the wash bay. He returned calls later into the evenings to ensure I was pleased and checked in with me after the vehicle was purchased. He checked all the necessary boxes in my opinion making him an exceptional salesman. I highly recommend this company! More
Far better than I expected!!!! I'm not sure if this is a redundant review, but Ben did a great job welcoming me to the service department at Stockies and getting my RAM 2500 quad ca I'm not sure if this is a redundant review, but Ben did a great job welcoming me to the service department at Stockies and getting my RAM 2500 quad cab repaired far faster than I expected. Everyone I spoke with was very friendly. Ben and Jonathan especially on my last interaction. Sorry guys that did the mechanical repairs, I didn't get to meet you, but you did a great job!. I was initially expecting it would take 5 days to fix my truck. After I dropped it off at Stockie's, I was very pleasantly surprised to receive a text from Ben that the truck repair was competed on the same day I met them to discuss the repairs. He had searched the area and found a part was available locally. Everyone in the service group are friendly and easy to work with. You can't ask for better service from a team. Best regards, Eric More
Car Purchase Just purchased a car from this dealership last week. The buying process was pretty straight forward with no pressure which was great. I worked with bo Just purchased a car from this dealership last week. The buying process was pretty straight forward with no pressure which was great. I worked with both Julius and Tyson, who were both very helpful and easy to work with. There was a couple minor hiccups on the delivery, but hey things happen. I had to an appointment to come back this week to have one item sorted out. While that was being done, I decided to speak with the sales manager Jonathan S. I have to say I am glad I did. He took the time to listen to me and thanked me for chatting with him. As I waited in the service dept, he came over to me a short time later and asked if he could have a minute of my time again. He again thanked me for speaking to him and he told me he had gone ahead and corrected the other outstanding me and it was being done as we speak. He went above and beyond to ensure I left happy. Johnathon, Tyson and Julius, thank you. I should mention Ryan in Service was very helpful today as well. You have a happy and satisfied customer and I would absolutely purchase from you again. Exceptional customer service. More
Julius was great to deal with. Very professional and attentive. I would definitely recommend Stockie and if you get Julius, all the better. check them out. attentive. I would definitely recommend Stockie and if you get Julius, all the better. check them out. More
Great customer service and quick work! The part I needed was expensive so they offered me a 5% discount to accommodate and that really helped. was expensive so they offered me a 5% discount to accommodate and that really helped. More
False Advertising Inquired about a 2019 vehicle, with 31.7k km’s. After 18 emails from them asking me to come in, I drove an hour to test the vehicle. Agreed to buy it, Inquired about a 2019 vehicle, with 31.7k km’s. After 18 emails from them asking me to come in, I drove an hour to test the vehicle. Agreed to buy it, was then informed by the business manager the vehicle actually had 37.2k kms, 6,000 km more, which is alarming for a one year old vehicle. They waited until after I paid the deposit to tell me this little nugget. They summoned the sales manager, who proceeded to be rude and arrogant, his name was Tyson, he also doesn’t know basic math... I pulled up the ad on my phone showing the 31k, and was basically told oh well, we didn’t update the ad...what a terrible experience and a waste of time. On the positive side, salesperson names Tyrone was very nice and helpful. More
Routine maintenance Amazing staff with clear and proper Knowlege, Ryan goes above and beyond to ensure everything has been done properly, My Vehicle's will never see the Amazing staff with clear and proper Knowlege, Ryan goes above and beyond to ensure everything has been done properly, My Vehicle's will never see the inside of another shop. I will only use Stockie Chrysler for my service needs. Thanks Ryan for listening to your customers and for top of the line service. More