St. James Volkswagen

Surprisingly easy! A couple of months ago I picked up my brand new Golf and I couldn't be happier! I love the overall refinement of the car for the price. Milan was ver A couple of months ago I picked up my brand new Golf and I couldn't be happier! I love the overall refinement of the car for the price. Milan was very friendly and made us comfortable, and not to mention hooked us up with a great deal! So far no complaints! More

A trade-in My husband and I recently traded in our 2009 Audi for a 2012 Tequin and we were very happy with the pleasant, competent and efficient service that we My husband and I recently traded in our 2009 Audi for a 2012 Tequin and we were very happy with the pleasant, competent and efficient service that we experienced in the Sales Dept. with Mary Rose Mirando and in the Finance Dept. with Mike McAuley. Both individuals were professional in their areas of employment and we highly recommend their business. More

Customer service above and beyond Navigating the occasionally murky waters of a new car purchase can be an overwhelming experience. Not being that versed in 'car speak' only has the p Navigating the occasionally murky waters of a new car purchase can be an overwhelming experience. Not being that versed in 'car speak' only has the potential to bring confusion to a new level. Dealing with the staff at St. James Volkswagen Audi was a breath of fresh air. Our sales representative, Jor-El, zeroed in on what we were looking for in an automobile. No double talk. No confusing terms. Straight conversation about what the vehicle could do and the options that were available. If there was one on the lot, great. If not, more than willing to look for one or factory order. No pressure tactics. Felt that their product spoke for them. Jody, in management, introduced herself and made herself available during our subsequent visits and multiple test drives. Dale also made himself available during our visits. Smooth transition to dealing with Brittany in finance. Again, no pressure in terms of financing options, warranty, etc. Answered all questions to our satisfaction (and we had more than a few). Got the vehicle ready for us in record time. Afterwards Jor-El made a point of introducing us to all staff and their roles. Emphasized their importance in helping us after our purchase. We look forward to working with them in the future. More

Absolutely outstanding in work and customer service I have never been so impressed by the knowledge and skill of anew auto service shop. The customer service (we spent several hours there) was outstandi I have never been so impressed by the knowledge and skill of anew auto service shop. The customer service (we spent several hours there) was outstanding. We were visitors and they fit us into an lead us some heckle so we old get on our way Kudos and thank you to all staff. More

Excellent service Service associate explained thoroughly what to expect, called with updates, reviewed work done, and explained my bill. Very helpful, kmowledgeable and Service associate explained thoroughly what to expect, called with updates, reviewed work done, and explained my bill. Very helpful, kmowledgeable and took time needed to be thorough. More

Great folks who go above an beyond This is my second vehicle from St. James Audi and I must say that I am very satisfied with the dealership. They go above and beyond to make sure your This is my second vehicle from St. James Audi and I must say that I am very satisfied with the dealership. They go above and beyond to make sure your needs are met - and they follow up to make sure it stays that way. Jody, Dan, and the service department are always patient, informative and take the time to ensure you never leave dissatisfied. Thank you! More

A Tribute to the Stars From the moment I walked into St. James Volkswagen I felt at home. The staff were warm, friendly and knowledgeable. My primary encounter was with Ma From the moment I walked into St. James Volkswagen I felt at home. The staff were warm, friendly and knowledgeable. My primary encounter was with Mary Rose Mirando (she was away for a couple of days) but the transition to Bryan Romaniuk and back to Mary was seamless. They went above and beyond with their information and patience - I'd been to numerous dealerships and had a wide variety of encounters (not all good). Brendon Parry was also super at explaining the financial end of the transaction. Ron Sarmiento was always on the sidelines cheering us on. I like the style employed by all concerned, i.e. there when you need them but not in your face. They are all stars and I look forward to dealing with them in the future. More

Great staff, sales and service!! We have been an "Audi Family" for years. The Management, Sales and Service staff are second to none. They always stand behind their products and go ou We have been an "Audi Family" for years. The Management, Sales and Service staff are second to none. They always stand behind their products and go out of their way to achieve total satisfaction. More

amazing The dealership made me feel very like I was part of the Audi family. Help me select the right vehicle for me as far as options and pricing. Right down The dealership made me feel very like I was part of the Audi family. Help me select the right vehicle for me as far as options and pricing. Right down to the end going through the vehicle and explaining all the features of the car in detail, and stressing that if I ever had any questions to feel free in contacting them for more explanations. Overall the best feeling I have ever had in purchasing a vehicle. More

Excellent service Mary was so helpful, explained everything for me. Gave me 3 rides. Prepared the vehicle in no time. Helped me to recognize every single detail in my c Mary was so helpful, explained everything for me. Gave me 3 rides. Prepared the vehicle in no time. Helped me to recognize every single detail in my car. Booked me the first service appointment. Smiling most of the time. More